# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=141

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 142

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## [How to find connected phones?](https://community.homey.app/t/how-to-find-connected-phones/104557)

<div class="topic-metadata">

**Author:** [@HomeyJP](https://community.homey.app/u/HomeyJP)\
**Replies:** 1\
**Last updated:** [February 21, 2024, 8:47pm UTC](https://community.homey.app/t/how-to-find-connected-phones/104557 "2024-02-21T20:47:40Z")

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Hi Where do I find a log or device list of my connected apps and phones to Homey? I have problems with Google Assistent seems to havesome sort of connection with both my current and old phone.

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## [\* Solved \* Tado Smart Radiator Thermostat stopped working after firmware update](https://community.homey.app/t/solved-tado-smart-radiator-thermostat-stopped-working-after-firmware-update/103984)

<div class="topic-metadata">

**Author:** [@Jon\_Olnes](https://community.homey.app/u/Jon_Olnes)\
**Replies:** 0\
**Last updated:** [February 14, 2024, 12:50pm UTC](https://community.homey.app/t/solved-tado-smart-radiator-thermostat-stopped-working-after-firmware-update/103984 "2024-02-14T12:50:17Z")

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Hi! After i upgraded my Homey Pro (Early 2019) to firmware 10.0.6, it can no longer control my Tado Smart Radiator Thermostat. Everything else is working, it shows set temperature, measured temperature and humidity, but …

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## [Itunes?](https://community.homey.app/t/itunes/104311)

<div class="topic-metadata">

**Author:** [@Gnilre](https://community.homey.app/u/Gnilre)\
**Replies:** 8\
**Last updated:** [February 21, 2024, 2:53pm UTC](https://community.homey.app/t/itunes/104311 "2024-02-21T14:53:47Z")

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Hi, new Homey user, just got the new 2023-version and it looks good. BUT, why no Itunes-app? Airplay is present in dvery room. Google gave me «nothing». Thanks in advance.

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## [Touch screen with multiple locations to play a sound (doorbell)](https://community.homey.app/t/touch-screen-with-multiple-locations-to-play-a-sound-doorbell/104542)

<div class="topic-metadata">

**Author:** [@MVR](https://community.homey.app/u/MVR)\
**Replies:** 1\
**Last updated:** [February 21, 2024, 12:34pm UTC](https://community.homey.app/t/touch-screen-with-multiple-locations-to-play-a-sound-doorbell/104542 "2024-02-21T12:34:19Z")

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For our office, I’d like to install a touchscreen in the lobby. It will display the names of 8 companies, and when someone clicks on a name, a sound should play in that department. Does anyone have any idea how I can sen…

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## [Adding Leviton Wifi Outlets to Homey Pro](https://community.homey.app/t/adding-leviton-wifi-outlets-to-homey-pro/104532)

<div class="topic-metadata">

**Author:** [@Scott\_Hirschman](https://community.homey.app/u/Scott_Hirschman)\
**Replies:** 3\
**Last updated:** [February 21, 2024, 11:47am UTC](https://community.homey.app/t/adding-leviton-wifi-outlets-to-homey-pro/104532 "2024-02-21T11:47:53Z")

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Greetings: New to Homey Pro starting today. Everything for the most part has been smooth but now when trying to add several Leviton Smart Outlets to Homey Pro even after following the directions Leviton Outlets wont ad…

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## [Pronotation of apps](https://community.homey.app/t/pronotation-of-apps/103261)

<div class="topic-metadata">

**Author:** [@handras](https://community.homey.app/u/handras)\
**Replies:** 7\
**Last updated:** [February 21, 2024, 12:53am UTC](https://community.homey.app/t/pronotation-of-apps/103261 "2024-02-21T00:53:37Z")

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We took over an app from a developer who no longer wanted to deal with it. We have prepared SDK version 3 for the same device that the original programmer wrote it for, we will also publish it. We have several other dev…

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## [How to reuse flows for other devices (make the generic)](https://community.homey.app/t/how-to-reuse-flows-for-other-devices-make-the-generic/104239)

<div class="topic-metadata">

**Author:** [@vletroye](https://community.homey.app/u/vletroye)\
**Replies:** 4\
**Last updated:** [February 20, 2024, 6:28pm UTC](https://community.homey.app/t/how-to-reuse-flows-for-other-devices-make-the-generic/104239 "2024-02-20T18:28:40Z")

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Hello. I used to manage all my devices at home with Openhab (first on a Synology, then on a Raspberry Pi 4), then moved to Smarthings (with an Aeotec Hub). So have a some experience with the configuration, scripting, cr…

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## [Heatit z-trm3 configuration](https://community.homey.app/t/heatit-z-trm3-configuration/42546)

<div class="topic-metadata">

**Author:** [@RohdeRage](https://community.homey.app/u/RohdeRage)\
**Replies:** 21\
**Last updated:** [February 20, 2024, 3:06pm UTC](https://community.homey.app/t/heatit-z-trm3-configuration/42546 "2024-02-20T15:06:01Z")

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Hi, I have just upgraded my home with Heatit z-trm3 thermostats and a Homey Pro. Homey firmware: 4.2 Z-trm3 firmware: 4.0 (have to figure out how to upgrade these also) I have been looking at the forum for similar is…

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## [Flow card emulation argumentation help/clarification needed](https://community.homey.app/t/flow-card-emulation-argumentation-help-clarification-needed/104466)

<div class="topic-metadata">

**Author:** [@Eko\_taas](https://community.homey.app/u/Eko_taas)\
**Replies:** 0\
**Last updated:** [February 20, 2024, 12:26pm UTC](https://community.homey.app/t/flow-card-emulation-argumentation-help-clarification-needed/104466 "2024-02-20T12:26:30Z")

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As thinking also some other newbees might benefit as well, but not easy to find as no dedicate Topic, making it here… When looking at ready made examples: // Run ‘Day Equals’ Flow ‘And’ Card const { result: isWeeke…

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## [Homey Pro restart history](https://community.homey.app/t/homey-pro-restart-history/103742)

<div class="topic-metadata">

**Author:** [@Tirrazo](https://community.homey.app/u/Tirrazo)\
**Replies:** 30\
**Last updated:** [February 20, 2024, 10:06am UTC](https://community.homey.app/t/homey-pro-restart-history/103742 "2024-02-20T10:06:37Z")

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Hi, Is it possible to check when Homey did the last restart or see a history of this? I have some issues with an app that should send logs over api and that stopped working right after I restarted Homey (I think).

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## [Philips Hue on Matter gives error messages](https://community.homey.app/t/philips-hue-on-matter-gives-error-messages/102061)

<div class="topic-metadata">

**Author:** [@Ingvard\_Tjelta](https://community.homey.app/u/Ingvard_Tjelta)\
**Replies:** 3\
**Last updated:** [February 19, 2024, 4:12pm UTC](https://community.homey.app/t/philips-hue-on-matter-gives-error-messages/102061 "2024-02-19T16:12:06Z")

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Hello, I have a Homey Pro 23 + Homey bridge, and have my Hue bridge set up with matter. Everything worked perfectly untill yesterday. All my flows or attempts to control the lights give me theese error messages: When …

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## [Homey Pro (Early 2019) Zigbee broken](https://community.homey.app/t/homey-pro-early-2019-zigbee-broken/104227)

<div class="topic-metadata">

**Author:** [@Joost\_P](https://community.homey.app/u/Joost_P)\
**Replies:** 8\
**Last updated:** [February 19, 2024, 3:00pm UTC](https://community.homey.app/t/homey-pro-early-2019-zigbee-broken/104227 "2024-02-19T15:00:29Z")

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Hi all, It seems Zigbee functionality on my Homey Pro (Early 2019) is broken. Devices connected to the Zigbee network on the Homey are not responding / reporting anymore. I looked in the Developer Tools environment, th…

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## [Homey Pro (Early 2023) - Sunset Flows](https://community.homey.app/t/homey-pro-early-2023-sunset-flows/79866)

<div class="topic-metadata">

**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Replies:** 55\
**Last updated:** [February 19, 2024, 9:47am UTC](https://community.homey.app/t/homey-pro-early-2023-sunset-flows/79866 "2024-02-19T09:47:27Z")

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I had a flow in HP16 that turned on some lights at Sunset. I had this set at 120 minutes before Sunset. This doesn’t work on HP23. I changed the value to 60 minutes, still did not work. Changed to 0 and they now turn…

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## [Philio siren PSE04](https://community.homey.app/t/philio-siren-pse04/104301)

<div class="topic-metadata">

**Author:** [@Christoffer\_Modeland](https://community.homey.app/u/Christoffer_Modeland)\
**Replies:** 1\
**Last updated:** [February 19, 2024, 8:31am UTC](https://community.homey.app/t/philio-siren-pse04/104301 "2024-02-19T08:31:33Z")

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Hello! Have a Philio PSE04 siren that I can’t get to work. it is possible to include it in Homey but when I try to start it I get a red error message in the Homey app (Z-wave device can’t be turned on/off). Does anyone k…

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## [Add Sonoff SNZB-01P button as a device to Alexa](https://community.homey.app/t/add-sonoff-snzb-01p-button-as-a-device-to-alexa/104331)

<div class="topic-metadata">

**Author:** [@Simon\_Mee](https://community.homey.app/u/Simon_Mee)\
**Replies:** 1\
**Last updated:** [February 19, 2024, 2:00am UTC](https://community.homey.app/t/add-sonoff-snzb-01p-button-as-a-device-to-alexa/104331 "2024-02-19T02:00:02Z")

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Hi, I am a new user to Homey Bridge and Homey Premium subscription. One of the main things I wanted to do is to add a physical button to activate a group of devices. I am trying to expand out of the Alexa ecosystem and …

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## [Create a list of flows that contains a certain device](https://community.homey.app/t/create-a-list-of-flows-that-contains-a-certain-device/104314)

<div class="topic-metadata">

**Author:** [@Christer\_Nordh](https://community.homey.app/u/Christer_Nordh)\
**Replies:** 3\
**Last updated:** [February 19, 2024, 1:19am UTC](https://community.homey.app/t/create-a-list-of-flows-that-contains-a-certain-device/104314 "2024-02-19T01:19:56Z")

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Does someone know how to make a list of which flows that has a certain device in them? Or make a list that shows all flows and what they consist of? Maybe in homey script…

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## [Help with pump monitoring](https://community.homey.app/t/help-with-pump-monitoring/104231)

<div class="topic-metadata">

**Author:** [@Leif\_Widholm](https://community.homey.app/u/Leif_Widholm)\
**Replies:** 6\
**Last updated:** [February 19, 2024, 12:19am UTC](https://community.homey.app/t/help-with-pump-monitoring/104231 "2024-02-19T00:19:12Z")

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Hello I wonder if anyone here has any suggestions on this I have a pump that I want to monitor, if the pump has not drawn any power for xx number of hours, I would like to receive an alarm about this. I have a device tha…

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## [Device Timeline - Turned On](https://community.homey.app/t/device-timeline-turned-on/104106)

<div class="topic-metadata">

**Author:** [@gy\_1977](https://community.homey.app/u/gy_1977)\
**Replies:** 4\
**Last updated:** [February 18, 2024, 11:04pm UTC](https://community.homey.app/t/device-timeline-turned-on/104106 "2024-02-18T23:04:57Z")

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All my device timelines are showing every action as turned on, even a light off trigger shows as tuned on. Has anyone else seen this or knows of an issue. I’m using the 8.0.0 iPhone app and I’m running 10.0.6 on my Home…

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## [How to set the time in countdown](https://community.homey.app/t/how-to-set-the-time-in-countdown/104306)

<div class="topic-metadata">

**Author:** [@Auke\_Meijer](https://community.homey.app/u/Auke_Meijer)\
**Replies:** 6\
**Last updated:** [February 18, 2024, 5:17pm UTC](https://community.homey.app/t/how-to-set-the-time-in-countdown/104306 "2024-02-18T17:17:54Z")

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I tried for many times but I don’t see how I can set the time of my timer in Countdown or chronograph. How does it work. When I select a timer in a flow I can choose a new name but I don’t understand where I can set the …

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## [Neo coolcam NAS-PD07Z](https://community.homey.app/t/neo-coolcam-nas-pd07z/50699)

<div class="topic-metadata">

**Author:** [@Ingo\_Homeyer](https://community.homey.app/u/Ingo_Homeyer)\
**Replies:** 4\
**Last updated:** [February 18, 2024, 10:16am UTC](https://community.homey.app/t/neo-coolcam-nas-pd07z/50699 "2024-02-18T10:16:05Z")

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Hi, I am interesting to order the 5in1 zwave motion sensor. In the list of the coolcam Plugin it is Not in. Anyone use it?

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## [Considering moving from Hubitat to Homey Pro](https://community.homey.app/t/considering-moving-from-hubitat-to-homey-pro/104261)

<div class="topic-metadata">

**Author:** [@P\_R](https://community.homey.app/u/P_R)\
**Replies:** 2\
**Last updated:** [February 18, 2024, 8:32am UTC](https://community.homey.app/t/considering-moving-from-hubitat-to-homey-pro/104261 "2024-02-18T08:32:08Z")

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Hi All, first post! I currently use Hubitat (c7). 95% of my devices are zigbee. I have a few hub-hub integrations (SmartThings, Tado, Hue) My automations heavily rely on Mode dependencies, and location (Home/Away). …

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## [Zigbee light devices problem](https://community.homey.app/t/zigbee-light-devices-problem/102140)

<div class="topic-metadata">

**Author:** [@Thomas\_Buran](https://community.homey.app/u/Thomas_Buran)\
**Replies:** 18\
**Last updated:** [February 18, 2024, 12:21am UTC](https://community.homey.app/t/zigbee-light-devices-problem/102140 "2024-02-18T00:21:38Z")

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Hello! A few days ago, some of my devices stopped working correctly. Specifically, it’s Zigbee devices, such as lights. When I try to turn them on/off using the app, nothing happens; it just shows an error message. The …

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## [Flow not working automatically](https://community.homey.app/t/flow-not-working-automatically/104234)

<div class="topic-metadata">

**Author:** [@Emilia](https://community.homey.app/u/Emilia)\
**Replies:** 4\
**Last updated:** [February 17, 2024, 10:33pm UTC](https://community.homey.app/t/flow-not-working-automatically/104234 "2024-02-17T22:33:47Z")

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Hi! I have a homey pro 2023 and had some simple flows working like: when contact alarm on then light on. It always worked and it still works when I test the flow in the app, but when opening the door, the light does not…

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## [Please explain this pattern in System CPU load](https://community.homey.app/t/please-explain-this-pattern-in-system-cpu-load/82261)

<div class="topic-metadata">

**Author:** [@theBart](https://community.homey.app/u/theBart)\
**Replies:** 45\
**Last updated:** [February 17, 2024, 7:58pm UTC](https://community.homey.app/t/please-explain-this-pattern-in-system-cpu-load/82261 "2024-02-17T19:58:51Z")

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Happy new user here. I have noticed this repeating system CPU load pattern on my HP23 (10.0.0-rc.110): As seen in the screenshot from Insights, every other hour the load increases to around 50% for 10-15 minutes. Any…

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## [Different behaviour in test and real usage](https://community.homey.app/t/different-behaviour-in-test-and-real-usage/103557)

<div class="topic-metadata">

**Author:** [@Wout\_van\_den\_Dool](https://community.homey.app/u/Wout_van_den_Dool)\
**Replies:** 9\
**Last updated:** [February 17, 2024, 10:55am UTC](https://community.homey.app/t/different-behaviour-in-test-and-real-usage/103557 "2024-02-17T10:55:58Z")

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I build an advanced flow for my showering rituals. It has been working very well, upon till the moment I upgraded to HP23 and I had to rebuild my zigged network. Aim: Start showering: When Button is clicked, check if I…

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## [Incorrect date and time (over two weeks skew)](https://community.homey.app/t/incorrect-date-and-time-over-two-weeks-skew/104108)

<div class="topic-metadata">

**Author:** [@nordbo](https://community.homey.app/u/nordbo)\
**Replies:** 4\
**Last updated:** [February 16, 2024, 6:45pm UTC](https://community.homey.app/t/incorrect-date-and-time-over-two-weeks-skew/104108 "2024-02-16T18:45:35Z")

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Hi! Yesterday my lights were suddenly acting as it was night time. After some investigation i found that the clock of my homey is wrong. As of today, February 16th, my Homey is displaying the incorrect date and time; i…

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## [Homey Bridge blinking blue](https://community.homey.app/t/homey-bridge-blinking-blue/104119)

<div class="topic-metadata">

**Author:** [@Miron](https://community.homey.app/u/Miron)\
**Replies:** 2\
**Last updated:** [February 16, 2024, 6:25pm UTC](https://community.homey.app/t/homey-bridge-blinking-blue/104119 "2024-02-16T18:25:40Z")

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Hello, My Homey Bridge is blinking blue. All Zwave/Zigbee devices are not connected without surprise. The bridge isn’t anymore connected to WIFI network. I tried to readd it by the + button on devices, but it’s stop …

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## [Tuya Missing Capability Listener: onOff](https://community.homey.app/t/tuya-missing-capability-listener-onoff/69880)

<div class="topic-metadata">

**Author:** [@Wayne\_Laagewaard](https://community.homey.app/u/Wayne_Laagewaard)\
**Replies:** 4\
**Last updated:** [February 16, 2024, 6:16pm UTC](https://community.homey.app/t/tuya-missing-capability-listener-onoff/69880 "2024-02-16T18:16:30Z")

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Hi, I had to restore my homey today and suddenly i get the message Missing Capability Listener: onOff when I try to turn a plug (Tuya) on. When i try to turn on a tuya light i get no response When i use the tuya app i…

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## [Tech support with Homey Pro?](https://community.homey.app/t/tech-support-with-homey-pro/98569)

<div class="topic-metadata">

**Author:** [@Latin105fm](https://community.homey.app/u/Latin105fm)\
**Replies:** 15\
**Last updated:** [February 16, 2024, 4:23pm UTC](https://community.homey.app/t/tech-support-with-homey-pro/98569 "2024-02-16T16:23:04Z")

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Hi there everyone. I’m looking to buy a Homey Pro but worried there’s no tech support. If I get stuck, what does one do? Thanks

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## [Homey Pro (Early 2023) goes offline](https://community.homey.app/t/homey-pro-early-2023-goes-offline/88389)

<div class="topic-metadata">

**Author:** [@khanikar](https://community.homey.app/u/khanikar)\
**Replies:** 2\
**Last updated:** [September 5, 2023, 1:28pm UTC](https://community.homey.app/t/homey-pro-early-2023-goes-offline/88389 "2023-09-05T13:28:42Z")

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Hi, My Homey Pro (Early 2023) with latest firmware (as of Sept 2023) connected using WiFi goes offline within 1-2 days. It requires a power cycle to bring it online, no other WiFi connected devices in the network goes o…

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