# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=140 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 141 --- ## [Steady purple light - Homey Pro 2023](https://community.homey.app/t/steady-purple-light-homey-pro-2023/105067)
**Author:** [@Markku\_Helander](https://community.homey.app/u/Markku_Helander)\ **Replies:** 4\ **Last updated:** [February 28, 2024, 6:00am UTC](https://community.homey.app/t/steady-purple-light-homey-pro-2023/105067 "2024-02-28T06:00:13Z")
I bought a used demo Homey Pro 2023 (HP) from the store. I’m trying to add Homey from the app, but can’t do it because the light of my HP is not breathing blue. It is steady purple (or pink). After powering on my HP the … --- ## [Sonoff mini extreme (matter) does not work on Homey pro. Who can help?](https://community.homey.app/t/sonoff-mini-extreme-matter-does-not-work-on-homey-pro-who-can-help/102469)
**Author:** [@C\_W](https://community.homey.app/u/C_W)\ **Replies:** 8\ **Last updated:** [February 27, 2024, 10:43pm UTC](https://community.homey.app/t/sonoff-mini-extreme-matter-does-not-work-on-homey-pro-who-can-help/102469 "2024-02-27T22:43:43Z")
Sonoff mini extreme (matter) does not work on Homey pro. Who can help? --- ## [Failed to connect HomePod through Matter](https://community.homey.app/t/failed-to-connect-homepod-through-matter/95329)
**Author:** [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\ **Replies:** 2\ **Last updated:** [February 27, 2024, 7:30pm UTC](https://community.homey.app/t/failed-to-connect-homepod-through-matter/95329 "2024-02-27T19:30:50Z")
I’m trying to connect my HomePod mini to Homey Pro through Matter. All is updated to latest firmware. The pod doesn’t pop up during installation and there’s no qr to scan or code to enter. Tried everything to no avail wh… --- ## [Good cheap contact sensors? (U.S.)](https://community.homey.app/t/good-cheap-contact-sensors-u-s/104879)
**Author:** [@Robert\_Basil](https://community.homey.app/u/Robert_Basil)\ **Replies:** 3\ **Last updated:** [February 27, 2024, 1:17pm UTC](https://community.homey.app/t/good-cheap-contact-sensors-u-s/104879 "2024-02-27T13:17:45Z")
I’m having a hell of a time getting my Ring V2 contact sensors to connect with the community Ring Security app and have given up. Can anyone suggest some good cheap contact sensors to use with Homey? Preferably availabl… --- ## [How to use a tag for a date/time flow?](https://community.homey.app/t/how-to-use-a-tag-for-a-date-time-flow/104955)
**Author:** [@Sinan\_Samet](https://community.homey.app/u/Sinan_Samet)\ **Replies:** 2\ **Last updated:** [February 27, 2024, 9:27am UTC](https://community.homey.app/t/how-to-use-a-tag-for-a-date-time-flow/104955 "2024-02-27T09:27:59Z")
I wrote a HomeyScript that returns the time as for example 15:04. I want to use this time to trigger a flow. So if time === timeTag → execute flow. Maybe I’m thinking too hard and there is an even easier way but I’m a no… --- ## [Smart air conditioner homey compatible](https://community.homey.app/t/smart-air-conditioner-homey-compatible/104760)
**Author:** [@Paulo\_Dias](https://community.homey.app/u/Paulo_Dias)\ **Replies:** 5\ **Last updated:** [February 26, 2024, 9:43pm UTC](https://community.homey.app/t/smart-air-conditioner-homey-compatible/104760 "2024-02-26T21:43:06Z")
Gents, I am looking for a solution to get rid of all radiators and gas, and get a smart solution compatible with homey pro. Aircos and warmtepomp. Any brands that any of you can recommend? --- ## [Using led-ring homey pro 2019 from homey pro 2023](https://community.homey.app/t/using-led-ring-homey-pro-2019-from-homey-pro-2023/104979)
**Author:** [@Henk\_Bartels](https://community.homey.app/u/Henk_Bartels)\ **Replies:** 1\ **Last updated:** [February 26, 2024, 9:30pm UTC](https://community.homey.app/t/using-led-ring-homey-pro-2019-from-homey-pro-2023/104979 "2024-02-26T21:30:10Z")
Hello, Is it prossible to use the led-ring from Homey Pro 2019 from the Homey Pro 2023. I recently switch for the 2019 to the 2023 pro. But the ledring is a missing item in the 2023. I still have the home pro 2019, an… --- ## [Dual Switch changing lights of another module](https://community.homey.app/t/dual-switch-changing-lights-of-another-module/103162)
**Author:** [@JanWynen](https://community.homey.app/u/JanWynen)\ **Replies:** 4\ **Last updated:** [February 26, 2024, 8:23pm UTC](https://community.homey.app/t/dual-switch-changing-lights-of-another-module/103162 "2024-02-26T20:23:14Z")
Hi, I have multiple Fibaro Dual Switch and Fibaro Dimmer 2. Now i Want to dim the lights with another switch that isn’t connected to that light. On the Fibaro Dual Switch there are 2 switches, one of the light that is… --- ## [I think Im at a loss?](https://community.homey.app/t/i-think-im-at-a-loss/104733)
**Author:** [@Scott\_Hirschman](https://community.homey.app/u/Scott_Hirschman)\ **Replies:** 6\ **Last updated:** [February 26, 2024, 6:19pm UTC](https://community.homey.app/t/i-think-im-at-a-loss/104733 "2024-02-26T18:19:14Z")
I am new to Homey Pro, I have added most lights, wall outlets, motion sensors in my various locations And I have synced that with Google Home however prior to getting Homey I had all of my devices already in Google Home … --- ## [Homey Pro 2019 offline in app but still works](https://community.homey.app/t/homey-pro-2019-offline-in-app-but-still-works/103567)
**Author:** [@Henrik111](https://community.homey.app/u/Henrik111)\ **Replies:** 5\ **Last updated:** [February 26, 2024, 3:37pm UTC](https://community.homey.app/t/homey-pro-2019-offline-in-app-but-still-works/103567 "2024-02-26T15:37:49Z")
My Homey Pro 2019 suddenly lost connection with the app. I think it started yesterday at 4.00, probably after an automatic reboot or during backup. It shows as offline on both the phone app (iOS) and the browser. But eve… --- ## [Family link Homey 2.0](https://community.homey.app/t/family-link-homey-2-0/6896)
**Author:** [@Tom\_Starren](https://community.homey.app/u/Tom_Starren)\ **Replies:** 26\ **Last updated:** [February 26, 2024, 7:07am UTC](https://community.homey.app/t/family-link-homey-2-0/6896 "2024-02-26T07:07:34Z")
I’m trying to share a family link with my girlfriend, but when she openens the link the app opens and the nothing. I’ve tried this when creating a account for her and when I login with my account it also doesn’t work. Is… --- ## [Homey Pro recovery mode](https://community.homey.app/t/homey-pro-recovery-mode/104906)
**Author:** [@Stefan\_Andersson](https://community.homey.app/u/Stefan_Andersson)\ **Replies:** 3\ **Last updated:** [February 26, 2024, 6:52am UTC](https://community.homey.app/t/homey-pro-recovery-mode/104906 "2024-02-26T06:52:48Z")
I have a Homey Pro purchased in 2022 that have worked perfectly fine until a few days ago. Suddenly I cannot reach it via the app or the Web based interface. I do understand that it might be network connectivity issues … --- ## [Open ports for connecting to hub from outside of home network](https://community.homey.app/t/open-ports-for-connecting-to-hub-from-outside-of-home-network/104920)
**Author:** [@Ramon\_Padilla](https://community.homey.app/u/Ramon_Padilla)\ **Replies:** 1\ **Last updated:** [February 26, 2024, 5:36am UTC](https://community.homey.app/t/open-ports-for-connecting-to-hub-from-outside-of-home-network/104920 "2024-02-26T05:36:11Z")
New to Homey Pro but I have search that old and new forums trying to figure out things and it is disappointing but hey I unplugged the other hub so I have to make this work. I just went on a business trip, opened the app… --- ## [Local webhook in homey 2019?](https://community.homey.app/t/local-webhook-in-homey-2019/104889)
**Author:** [@Bravestarr2k](https://community.homey.app/u/Bravestarr2k)\ **Replies:** 2\ **Last updated:** [February 25, 2024, 6:40pm UTC](https://community.homey.app/t/local-webhook-in-homey-2019/104889 "2024-02-25T18:40:23Z")
Hi, I have a homey (early 2019) running on 10.0.6 and want to send a local http webhook to homey. From what I read so far in the forum, the url should be: http://192.168.178.XX/api/manager/logic/webhook?event=myevent&t… --- ## [Sonos and Homey :(](https://community.homey.app/t/sonos-and-homey/104861)
**Author:** [@Bumper](https://community.homey.app/u/Bumper)\ **Replies:** 0\ **Last updated:** [February 25, 2024, 1:36pm UTC](https://community.homey.app/t/sonos-and-homey/104861 "2024-02-25T13:36:28Z")
Wondering if I’m the only one having ongoing (years) issues with getting Homey to start music. Was working for a while, now broken again. Currently on a Homey 2023, and all speakers are still properly recognized. (eg, pl… --- ## [Homey pro 2016 can't find my devices](https://community.homey.app/t/homey-pro-2016-cant-find-my-devices/104783)
**Author:** [@Andreas\_Yngvesson](https://community.homey.app/u/Andreas_Yngvesson)\ **Replies:** 8\ **Last updated:** [February 25, 2024, 1:22pm UTC](https://community.homey.app/t/homey-pro-2016-cant-find-my-devices/104783 "2024-02-25T13:22:43Z")
Hi. I’d appreciate your help and thoughts on a problem of mine. I came home and found that my Homey pro 2016 can’t connect to any of my devices. When I click on a device in the app it shows the message show in the att… --- ## [Webhooks Klipper/Mainsail/Moonraker](https://community.homey.app/t/webhooks-klipper-mainsail-moonraker/66513)
**Author:** [@MichiMess](https://community.homey.app/u/MichiMess)\ **Replies:** 1\ **Last updated:** [February 25, 2024, 12:03pm UTC](https://community.homey.app/t/webhooks-klipper-mainsail-moonraker/66513 "2024-02-25T12:03:07Z")
Hi guys, I have a 3D printer with klipper installed. Before that I used octoprint and the octoprint homey app. I used the homey octoprint app to send me a message and picture when finished and kill the power via a z-wav… --- ## [Weird sound from my Homy 2018](https://community.homey.app/t/weird-sound-from-my-homy-2018/104790)
**Author:** [@Andreas\_Flyborg](https://community.homey.app/u/Andreas_Flyborg)\ **Replies:** 3\ **Last updated:** [February 24, 2024, 3:59pm UTC](https://community.homey.app/t/weird-sound-from-my-homy-2018/104790 "2024-02-24T15:59:13Z")
Hi! I have the last week started to her a weird noise from my Homey. It’s low but a static noise from the speaker I think. Maybe it’s time for a new Homey… Br Andreas --- ## [Homey Pro Wi-Fi Issues](https://community.homey.app/t/homey-pro-wi-fi-issues/104724)
**Author:** [@NotBernard65](https://community.homey.app/u/NotBernard65)\ **Replies:** 8\ **Last updated:** [February 24, 2024, 2:11pm UTC](https://community.homey.app/t/homey-pro-wi-fi-issues/104724 "2024-02-24T14:11:48Z")
I have a strange problem with wi-fi and my Homey Pro. I have a good quality wi-fi setup (Ubiquiti UniFi) and run separate SSIDs for the 2.4 & 5GHz bands. When the HP is in my office close to the Office AP (2-3m air gap… --- ## [Homey Pro 2023 not able to hard reset](https://community.homey.app/t/homey-pro-2023-not-able-to-hard-reset/104728)
**Author:** [@Robbaren](https://community.homey.app/u/Robbaren)\ **Replies:** 11\ **Last updated:** [February 24, 2024, 11:39am UTC](https://community.homey.app/t/homey-pro-2023-not-able-to-hard-reset/104728 "2024-02-24T11:39:06Z")
I’m not able to hard reset my homey pro 2023 with the pin hole for 30 seconds. What I’ve tried: Restart from app Pushed pin and held for more than 30sec, able to hear the button being pushed Also worth mentioning is … --- ## [How to move devices from one zone to another](https://community.homey.app/t/how-to-move-devices-from-one-zone-to-another/104742)
**Author:** [@Jack\_Martin](https://community.homey.app/u/Jack_Martin)\ **Replies:** 7\ **Last updated:** [February 24, 2024, 11:17am UTC](https://community.homey.app/t/how-to-move-devices-from-one-zone-to-another/104742 "2024-02-24T11:17:09Z")
I am embarrased to ask this question as the answer must be so obvious. That must be why when I search in the knowledge base with a very simple question - “how do I move devices from one zone to another?” I am not able t… --- ## [Automatic app updates automatically re-enabled?](https://community.homey.app/t/automatic-app-updates-automatically-re-enabled/88562)
**Author:** [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\ **Replies:** 15\ **Last updated:** [February 24, 2024, 8:06am UTC](https://community.homey.app/t/automatic-app-updates-automatically-re-enabled/88562 "2024-02-24T08:06:15Z")
I have automatic app updates disabled for every app I have on my Homey Pro 2023 (firmware 10.0.3). But still, once in a while an app gets automatically updated and when I check, the switch for automatic update is on aga… --- ## [Show homey network proprties](https://community.homey.app/t/show-homey-network-proprties/104710)
**Author:** [@Tirrazo](https://community.homey.app/u/Tirrazo)\ **Replies:** 3\ **Last updated:** [February 23, 2024, 2:37pm UTC](https://community.homey.app/t/show-homey-network-proprties/104710 "2024-02-23T14:37:48Z")
Hi, Is there an app or properties in Homey to show all the network settings as you can see in developer tools? --- ## [Homey Pro and Alexa](https://community.homey.app/t/homey-pro-and-alexa/104687)
**Author:** [@Renee\_Dial](https://community.homey.app/u/Renee_Dial)\ **Replies:** 1\ **Last updated:** [February 23, 2024, 2:24pm UTC](https://community.homey.app/t/homey-pro-and-alexa/104687 "2024-02-23T14:24:23Z")
I am having problems connecting Homey Pro 2023 to several apps within Homey. Homey takes me to the website to login. I log on and it says it was successful but Homey app just spins saying it is connecting but never does. … --- ## [Create new user of Homey](https://community.homey.app/t/create-new-user-of-homey/69306)
**Author:** [@Jens\_Westmoen](https://community.homey.app/u/Jens_Westmoen)\ **Replies:** 6\ **Last updated:** [February 22, 2024, 10:21pm UTC](https://community.homey.app/t/create-new-user-of-homey/69306 "2024-02-22T22:21:28Z")
I have been trying for weeks to add my family to Homey. It simply doesn’t work! This is how I do it on my Android phone (owner of Homey): Open Homey App Open settings Open Family & Guests Click on add user Select role… --- ## [Nanoleaf elements Gu10 and down lights](https://community.homey.app/t/nanoleaf-elements-gu10-and-down-lights/104661)
**Author:** [@Wacca166r](https://community.homey.app/u/Wacca166r)\ **Replies:** 1\ **Last updated:** [February 22, 2024, 9:21pm UTC](https://community.homey.app/t/nanoleaf-elements-gu10-and-down-lights/104661 "2024-02-22T21:21:44Z")
Hey there. Does anyone know how to pair the Nanoleaf bulbs (not shapes) through homey and still access them on Nanoleaf app for updates. I know I can pair them via matter but it throws the thread network out of whack an… --- ## [Restore Homey Pro 2023 backup to Homey Pro 2019?](https://community.homey.app/t/restore-homey-pro-2023-backup-to-homey-pro-2019/104490)
**Author:** [@TKroon](https://community.homey.app/u/TKroon)\ **Replies:** 12\ **Last updated:** [February 22, 2024, 8:02pm UTC](https://community.homey.app/t/restore-homey-pro-2023-backup-to-homey-pro-2019/104490 "2024-02-22T20:02:33Z")
Is it possible to restore a backup made on a 2023 Homey Pro, on my old 2019 Homey Pro? I don’t need zigbee or any directly connected device, just my flow cards, variables, etc. --- ## [Connecting Homey Pro to mobile wifi ZTE](https://community.homey.app/t/connecting-homey-pro-to-mobile-wifi-zte/104639)
**Author:** [@Per\_Fossan-Waage](https://community.homey.app/u/Per_Fossan-Waage)\ **Replies:** 3\ **Last updated:** [February 22, 2024, 5:52pm UTC](https://community.homey.app/t/connecting-homey-pro-to-mobile-wifi-zte/104639 "2024-02-22T17:52:05Z")
Hi I am using ZTE 4G mobile Wifi permanently as WIFI on my cabin. Now I have purchased Homey Pro, but the Homey Pro unit does not connect to the ZTE unit. I have tried to write in the SSID and the password of the ZTE u… --- ## [Tuya Wifi Smart Doorbell in Homey](https://community.homey.app/t/tuya-wifi-smart-doorbell-in-homey/104586)
**Author:** [@psznt](https://community.homey.app/u/psznt)\ **Replies:** 5\ **Last updated:** [February 22, 2024, 10:44am UTC](https://community.homey.app/t/tuya-wifi-smart-doorbell-in-homey/104586 "2024-02-22T10:44:50Z")
Hi I have an Immax smart wifi doorbell but tuya cloud doesn’t synchronize it. Is there a way to connect the video feed and the intercom to Homey? Thanks --- ## [Keeping track for watching tv series](https://community.homey.app/t/keeping-track-for-watching-tv-series/104582)
**Author:** [@Jeroen\_W](https://community.homey.app/u/Jeroen_W)\ **Replies:** 2\ **Last updated:** [February 22, 2024, 8:23am UTC](https://community.homey.app/t/keeping-track-for-watching-tv-series/104582 "2024-02-22T08:23:44Z")
We’ve recently encountered a “problem” where we’re missing episodes from TV series. It would be cool if Homey could alert us when the TV turns on to notify us about any missed episodes. Currently, I’m using the free ver… [Previous page](https://community.homey.app/c/questions-help/8.md?page=139) [Next page](https://community.homey.app/c/questions-help/8.md?page=141)