# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=138 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 139 --- ## [Homey Pro 2023 Offline Issue](https://community.homey.app/t/homey-pro-2023-offline-issue/104948)
**Author:** [@RJUK](https://community.homey.app/u/RJUK)\ **Replies:** 11\ **Last updated:** [March 11, 2024, 12:01pm UTC](https://community.homey.app/t/homey-pro-2023-offline-issue/104948 "2024-03-11T12:01:43Z")
Hi folks, I have an issue with my Homey Pro 2023 saying it’s offline. Flows seem to be working OK, but the app says it’s offline. I have the hardwired network adaptor, so it’s not a WiFi issue, either. I unplugged it … --- ## [Homey shows offline in app but available via web interface](https://community.homey.app/t/homey-shows-offline-in-app-but-available-via-web-interface/98757)
**Author:** [@Aram\_Tomasoa](https://community.homey.app/u/Aram_Tomasoa)\ **Replies:** 3\ **Last updated:** [March 11, 2024, 10:13am UTC](https://community.homey.app/t/homey-shows-offline-in-app-but-available-via-web-interface/98757 "2024-03-11T10:13:56Z")
Hi All, I noticed that homey did not respond anymore to voice commands via Alexa and the widgets on my Apple watch and Iphone. When trying to open the app, it shows me the message that my Homey is offline. However, whe… --- ## [Connected HUE hub with Matter. Flows broken. No scenes?!](https://community.homey.app/t/connected-hue-hub-with-matter-flows-broken-no-scenes/105946)
**Author:** [@DaDa](https://community.homey.app/u/DaDa)\ **Replies:** 5\ **Last updated:** [March 11, 2024, 8:59am UTC](https://community.homey.app/t/connected-hue-hub-with-matter-flows-broken-no-scenes/105946 "2024-03-11T08:59:27Z")
I’ve connected my HUE hub with my HP23 because I read I could solve some problems with slow or non responding HUE devices. Connecting went without any problems, so I disabled the HUE app as I read that has to be done. An… --- ## [HomeyScript + Telnet](https://community.homey.app/t/homeyscript-telnet/105960)
**Author:** [@brethomp](https://community.homey.app/u/brethomp)\ **Replies:** 2\ **Last updated:** [March 11, 2024, 5:23am UTC](https://community.homey.app/t/homeyscript-telnet/105960 "2024-03-11T05:23:14Z")
Is it possible to open a telnet connection in HomeyScript? I would like to send commands to an AVR that allows commands via telnet, but not http. --- ## [Trigger Alexa Routine from Homey](https://community.homey.app/t/trigger-alexa-routine-from-homey/105874)
**Author:** [@MatsPalving](https://community.homey.app/u/MatsPalving)\ **Replies:** 2\ **Last updated:** [March 10, 2024, 10:28pm UTC](https://community.homey.app/t/trigger-alexa-routine-from-homey/105874 "2024-03-10T22:28:13Z")
I want to start an Alexa Routine, FROM Homey Pro. Scenario: I have a Remote control, set up and working in Homey, I have a Routine set up and working in Alexa Pressing a button on the remote, I want it to start the A… --- ## [\[Mar 10, 2024 - 20:04 CET\] - My.homey.app does not work?](https://community.homey.app/t/mar-10-2024-20-04-cet-my-homey-app-does-not-work/105962)
**Author:** [@JoskeBoske](https://community.homey.app/u/JoskeBoske)\ **Replies:** 5\ **Last updated:** [March 10, 2024, 7:49pm UTC](https://community.homey.app/t/mar-10-2024-20-04-cet-my-homey-app-does-not-work/105962 "2024-03-10T19:49:46Z")
Hi, The homepage within the honey app does not work anymore. Also my Google can not connect to the homey anymore. I can use all my devices within the homey app, so locally everything seems to work still. Tried my.home… --- ## [How to group devices?](https://community.homey.app/t/how-to-group-devices/105800)
**Author:** [@Olivier\_Arthus](https://community.homey.app/u/Olivier_Arthus)\ **Replies:** 7\ **Last updated:** [March 10, 2024, 9:30am UTC](https://community.homey.app/t/how-to-group-devices/105800 "2024-03-10T09:30:14Z")
Hello I have multiple door sensors and would like to group them: with a virtual device (I guess) so that it shows a global status: ALL OPEN / ALL CLOSED (if all underlying devices are OPEN / CLOSED) on the app, to sho… --- ## [Zooz ZEN22 switches not adding correctly](https://community.homey.app/t/zooz-zen22-switches-not-adding-correctly/105841)
**Author:** [@Alystrup](https://community.homey.app/u/Alystrup)\ **Replies:** 2\ **Last updated:** [March 10, 2024, 3:58am UTC](https://community.homey.app/t/zooz-zen22-switches-not-adding-correctly/105841 "2024-03-10T03:58:41Z")
Just got my Homey Pro and I’ve been trying to add my Zooz Z-Wave devices. Newer devices are working fine but my older Zooz ZEN22 switches are apparently not supported. These worked perfectly in Smartthings. When added … --- ## [Homey Pro Apps / Technologies / Matter ( ! missing ! )](https://community.homey.app/t/homey-pro-apps-technologies-matter-missing/103717)
**Author:** [@Laurence\_Raines](https://community.homey.app/u/Laurence_Raines)\ **Replies:** 15\ **Last updated:** [March 9, 2024, 8:53pm UTC](https://community.homey.app/t/homey-pro-apps-technologies-matter-missing/103717 "2024-03-09T20:53:55Z")
Hello! New to Homey Pro and super excited about this platform. I am building a new smart home, and want to have one “ecosystem” only : Matter over Thread. Looking at Homey Pro Apps, under Technologies… MATTER isnt lis… --- ## [Slider in tile](https://community.homey.app/t/slider-in-tile/105895)
**Author:** [@Gjefsjo](https://community.homey.app/u/Gjefsjo)\ **Replies:** 1\ **Last updated:** [March 9, 2024, 8:14pm UTC](https://community.homey.app/t/slider-in-tile/105895 "2024-03-09T20:14:57Z")
I get a slider on the right side of the tile covering buttons. --- ## [Homeyscript strange behaviour](https://community.homey.app/t/homeyscript-strange-behaviour/105738)
**Author:** [@bergw](https://community.homey.app/u/bergw)\ **Replies:** 14\ **Last updated:** [March 8, 2024, 9:48am UTC](https://community.homey.app/t/homeyscript-strange-behaviour/105738 "2024-03-08T09:48:46Z")
I noticed the following serious problem with Homey. Homeyscript is consuming memory which increases in time. After a short period (20 to 90 minuts) there is probably a cleanup function to reset the memory consumption. … --- ## [Choose wake-up time?](https://community.homey.app/t/choose-wake-up-time/105767)
**Author:** [@Gnilre](https://community.homey.app/u/Gnilre)\ **Replies:** 2\ **Last updated:** [March 7, 2024, 7:03pm UTC](https://community.homey.app/t/choose-wake-up-time/105767 "2024-03-07T19:03:37Z")
I’m looking for an easy way to tell Homey Pro when to wake me up. Was hoping a variable could store several values, like a «radio button» from my old «smart home» system. Now (in old system) I use these values: Off 0… --- ## [An error occurs when my device triggers a feature](https://community.homey.app/t/an-error-occurs-when-my-device-triggers-a-feature/105719)
**Author:** [@yu\_guoliang](https://community.homey.app/u/yu_guoliang)\ **Replies:** 6\ **Last updated:** [March 7, 2024, 6:43am UTC](https://community.homey.app/t/an-error-occurs-when-my-device-triggers-a-feature/105719 "2024-03-07T06:43:56Z")
An error occurs when my device triggers a feature --- ## [Person in a room, Z-Wave issues?](https://community.homey.app/t/person-in-a-room-z-wave-issues/101845)
**Author:** [@Tony](https://community.homey.app/u/Tony)\ **Replies:** 1\ **Last updated:** [March 7, 2024, 6:28am UTC](https://community.homey.app/t/person-in-a-room-z-wave-issues/101845 "2024-03-07T06:28:32Z")
Alright, So I have used a door sensor and a motion sensor to control my bathroom lights for the better part of the last year or so. But sometime after switching to the new Homey pro it seems to be much less reliable at … --- ## [Sonos Radio error](https://community.homey.app/t/sonos-radio-error/105645)
**Author:** [@dudu\_95](https://community.homey.app/u/dudu_95)\ **Replies:** 2\ **Last updated:** [March 7, 2024, 4:49am UTC](https://community.homey.app/t/sonos-radio-error/105645 "2024-03-07T04:49:40Z")
Hello, I have a problem with one of my Sonos Ikea speakers. Since the beginning, I have always managed to stream a radio through an MP3 URL. However, since this morning, it is impossible to play radio URLs, while it wor… --- ## [Timeline in app only 1 day](https://community.homey.app/t/timeline-in-app-only-1-day/85157)
**Author:** [@bierre](https://community.homey.app/u/bierre)\ **Replies:** 15\ **Last updated:** [March 7, 2024, 12:18am UTC](https://community.homey.app/t/timeline-in-app-only-1-day/85157 "2024-03-07T00:18:18Z")
Hi, in the past the timeline in the homey app went back days. Since I installed the new homey pro and the new app version the timeline only shows messages for about one day. Is this a new limitation or a setting? I use i… --- ## [Help finding compatible Garden gate smartlock](https://community.homey.app/t/help-finding-compatible-garden-gate-smartlock/104521)
**Author:** [@Luckosaurous](https://community.homey.app/u/Luckosaurous)\ **Replies:** 2\ **Last updated:** [March 6, 2024, 10:26pm UTC](https://community.homey.app/t/help-finding-compatible-garden-gate-smartlock/104521 "2024-03-06T22:26:20Z")
Hi guys, Does anybody know of a smart lock that works with the Homey Pro that is weather proof on both sides of the door, meaning it could be used to secure a garden gate? I’ve drawn a blank so far as most are made for… --- ## [Homey Pro 2023 - FW 10.3.0 =\> 10.3.1](https://community.homey.app/t/homey-pro-2023-fw-10-3-0-10-3-1/105549)
**Author:** [@Danny\_Kamp](https://community.homey.app/u/Danny_Kamp)\ **Replies:** 5\ **Last updated:** [March 6, 2024, 9:06pm UTC](https://community.homey.app/t/homey-pro-2023-fw-10-3-0-10-3-1/105549 "2024-03-06T21:06:39Z")
Yesterday my Homey was extremely slow so i wanted to give it a reboot. After 5 minutes it was still booting (well… the white light wasn’t moving anymore), and what i noticed is that the Homey was very warm, so i unplugg… --- ## [Passecode and/or hide flows and devices](https://community.homey.app/t/passecode-and-or-hide-flows-and-devices/103850)
**Author:** [@Michael\_Warrer](https://community.homey.app/u/Michael_Warrer)\ **Replies:** 4\ **Last updated:** [March 6, 2024, 3:00pm UTC](https://community.homey.app/t/passecode-and-or-hide-flows-and-devices/103850 "2024-03-06T15:00:29Z")
I am new to Homey pro 2023 but a lot of years with fibaro HC3. I’m considering switching to Homey and moving my 100 units. Homey works further ahead on more protocols, zigbee, wifi, matter and I can get rid of Hue HUB, A… --- ## [Missing functionality web app vs. phone app](https://community.homey.app/t/missing-functionality-web-app-vs-phone-app/105630)
**Author:** [@Mike\_Matheson](https://community.homey.app/u/Mike_Matheson)\ **Replies:** 5\ **Last updated:** [March 6, 2024, 10:16am UTC](https://community.homey.app/t/missing-functionality-web-app-vs-phone-app/105630 "2024-03-06T10:16:16Z")
I recently bought a Homey Pro to try to switch from Home Assistant. While Homey has some neat stuff it still feels like a work in process. One of my biggest peeves is I have to use the app on my phone for some things a… --- ## [Temperature sensor for boiler](https://community.homey.app/t/temperature-sensor-for-boiler/105580)
**Author:** [@Sander\_De\_Rijk](https://community.homey.app/u/Sander_De_Rijk)\ **Replies:** 4\ **Last updated:** [March 6, 2024, 9:58am UTC](https://community.homey.app/t/temperature-sensor-for-boiler/105580 "2024-03-06T09:58:14Z")
Hi, I have a 500L boiler/buffer tank at home and I want to control the temperature of the house through Homey. However I want to be able to read the temperature of the boiler to know if I need to start extra heating. Th… --- ## [RAM (Memory) full... And now?](https://community.homey.app/t/ram-memory-full-and-now/21119)
**Author:** [@Satoer](https://community.homey.app/u/Satoer)\ **Replies:** 11\ **Last updated:** [March 6, 2024, 7:22am UTC](https://community.homey.app/t/ram-memory-full-and-now/21119 "2024-03-06T07:22:05Z")
So, is this a concern? Do I have to remove devices if I want to add another one? Or will Homey manage the memory use a swap file or something? --- ## [Upgrade to Homey Pro 2023 from 2019](https://community.homey.app/t/upgrade-to-homey-pro-2023-from-2019/105572)
**Author:** [@Stefan\_de\_Vogelaere](https://community.homey.app/u/Stefan_de_Vogelaere)\ **Replies:** 2\ **Last updated:** [March 5, 2024, 9:44pm UTC](https://community.homey.app/t/upgrade-to-homey-pro-2023-from-2019/105572 "2024-03-05T21:44:24Z")
I am considering buying the newer 2023 version of the homey pro - currently having the 2019. when installing, can I just “import” my current config from 2019? Will it “remove” the 2019 configuration directly? is perfor… --- ## [Can't connect hue tab dial switch to homey bridge](https://community.homey.app/t/cant-connect-hue-tab-dial-switch-to-homey-bridge/105419)
**Author:** [@Enzoom](https://community.homey.app/u/Enzoom)\ **Replies:** 10\ **Last updated:** [March 5, 2024, 2:16pm UTC](https://community.homey.app/t/cant-connect-hue-tab-dial-switch-to-homey-bridge/105419 "2024-03-05T14:16:13Z")
Hi I just go a new homey bridge and tried to connect it to a “hue tab dial switch”, but the homey app lists only hue lamps and plugs, no accessories. 2nd problem: I also tried to connect a sonoff mini r4, but I can’t f… --- ## [Homey Cloud - http requests](https://community.homey.app/t/homey-cloud-http-requests/75483)
**Author:** [@Vnet](https://community.homey.app/u/Vnet)\ **Replies:** 7\ **Last updated:** [March 5, 2024, 1:42pm UTC](https://community.homey.app/t/homey-cloud-http-requests/75483 "2024-03-05T13:42:34Z")
Hi All, i am implementing my Homey Cloud setup and it goes well, now i want to explore its connectivity possibilities. At home i have the bridge talking to the Homey cloud (hosted on AWS Frankfurt inside a docker contai… --- ## [Add hold (favourite position) on Brel bi-directional](https://community.homey.app/t/add-hold-favourite-position-on-brel-bi-directional/105418)
**Author:** [@Raymond1269](https://community.homey.app/u/Raymond1269)\ **Replies:** 3\ **Last updated:** [March 5, 2024, 8:03am UTC](https://community.homey.app/t/add-hold-favourite-position-on-brel-bi-directional/105418 "2024-03-05T08:03:08Z")
Hello, Maybe could some of you help me. in my livingroom I have in the front 3x Brel mono-directional motors. By these motors I have create a flow by giving up 6x a stop commands on the Brel app. That the screens are l… --- ## [HomeyScript and system clock](https://community.homey.app/t/homeyscript-and-system-clock/105446)
**Author:** [@Imilender](https://community.homey.app/u/Imilender)\ **Replies:** 4\ **Last updated:** [March 5, 2024, 6:32am UTC](https://community.homey.app/t/homeyscript-and-system-clock/105446 "2024-03-05T06:32:30Z")
Hi there, I’m trying to setup a Homeyscript that would chat what hour it is and then perform certain action depending on the hour. If I run const now = new Date(); const currentHour = now.getHours(); I get the UTC cur… --- ## [How to distinguish 2 homeys in the smartphone app?](https://community.homey.app/t/how-to-distinguish-2-homeys-in-the-smartphone-app/105527)
**Author:** [@ricercar](https://community.homey.app/u/ricercar)\ **Replies:** 4\ **Last updated:** [March 5, 2024, 1:28am UTC](https://community.homey.app/t/how-to-distinguish-2-homeys-in-the-smartphone-app/105527 "2024-03-05T01:28:57Z")
Hello, I have 2 homeys in 2 different places. I am finding myself lighting the heater in the wrong house and then having to go to the toplevel to check which one is active in the app. Is there a way to know at a glanc… --- ## [Car coupe heater](https://community.homey.app/t/car-coupe-heater/105516)
**Author:** [@Micke\_Sorensen](https://community.homey.app/u/Micke_Sorensen)\ **Replies:** 5\ **Last updated:** [March 5, 2024, 12:14am UTC](https://community.homey.app/t/car-coupe-heater/105516 "2024-03-05T00:14:37Z")
I have a problem I can’t solve :frowning: When the outside temp IS below a value ( not dropping or increasing lets say 3 degrees) AND the time IS at 0700 AND it’s a Monday through Friday THEN switch on my Device. I … --- ## [Homey Bridge - Adding Amazon devices](https://community.homey.app/t/homey-bridge-adding-amazon-devices/105500)
**Author:** [@Simon\_Mee](https://community.homey.app/u/Simon_Mee)\ **Replies:** 5\ **Last updated:** [March 4, 2024, 8:04pm UTC](https://community.homey.app/t/homey-bridge-adding-amazon-devices/105500 "2024-03-04T20:04:25Z")
I am hoping that I am missing the obvious here. The Homey Bridge appears to have no support for any Amazon devices such as Echo, Dot and Show or plugs. Also, apart from the Ring doorbell all their other devices are not … [Previous page](https://community.homey.app/c/questions-help/8.md?page=137) [Next page](https://community.homey.app/c/questions-help/8.md?page=139)