# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=130

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 131

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## [All my Zigbee devices do not work HP23](https://community.homey.app/t/all-my-zigbee-devices-do-not-work-hp23/109308)

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**Author:** [@Per-Ove\_Ilar](https://community.homey.app/u/Per-Ove_Ilar)\
**Replies:** 8\
**Last updated:** [May 5, 2024, 6:06am UTC](https://community.homey.app/t/all-my-zigbee-devices-do-not-work-hp23/109308 "2024-05-05T06:06:47Z")

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Anyone now what to do ?

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## [Curtain module MOES](https://community.homey.app/t/curtain-module-moes/109148)

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**Author:** [@Marine\_Beaumale](https://community.homey.app/u/Marine_Beaumale)\
**Replies:** 4\
**Last updated:** [May 4, 2024, 2:19pm UTC](https://community.homey.app/t/curtain-module-moes/109148 "2024-05-04T14:19:00Z")

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Hello I have a zigbee MOES curtain module and I am not able to find an application on Homey Pro to work With. Even Tuya is not working. Any solution ? Thank you Marine

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## ["Everything local" but no local dashboard](https://community.homey.app/t/everything-local-but-no-local-dashboard/109269)

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**Author:** [@Dawid](https://community.homey.app/u/Dawid)\
**Replies:** 7\
**Last updated:** [May 4, 2024, 12:28pm UTC](https://community.homey.app/t/everything-local-but-no-local-dashboard/109269 "2024-05-04T12:28:38Z")

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Yesterday I had problem with connection to my ISP. It came out that I cannot open Homey Pro dashboard. Also I couldn’t connect to my Homey Pro through mobile app. That means, Homey is not accessible through LAN at all. …

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## [Remote control Tradfri does not pair with my Homey app](https://community.homey.app/t/remote-control-tradfri-does-not-pair-with-my-homey-app/109229)

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**Author:** [@MrZanja](https://community.homey.app/u/MrZanja)\
**Replies:** 8\
**Last updated:** [May 4, 2024, 11:45am UTC](https://community.homey.app/t/remote-control-tradfri-does-not-pair-with-my-homey-app/109229 "2024-05-04T11:45:56Z")

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Hi all, I have a Tradfri remote control that I am trying to install on my Homey app. I have opened the back, pressed the button 4 times in 5 seconds to put it in pairing mode. The Homey app shortly detects it, but then …

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## [Is Matter integration with Hue stable?](https://community.homey.app/t/is-matter-integration-with-hue-stable/109307)

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**Author:** [@Monit](https://community.homey.app/u/Monit)\
**Replies:** 0\
**Last updated:** [May 4, 2024, 8:40am UTC](https://community.homey.app/t/is-matter-integration-with-hue-stable/109307 "2024-05-04T08:40:07Z")

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Hi all I have integrated Hue Bridge to my Homey Pro 2023 through the API integration. I am considering using Matter integration instead, but since I have a large number of devices and flows, I would not like to start th…

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## [Alexa App cannot link Homey Skill](https://community.homey.app/t/alexa-app-cannot-link-homey-skill/109079)

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**Author:** [@Bernhard\_Oberfrank](https://community.homey.app/u/Bernhard_Oberfrank)\
**Replies:** 1\
**Last updated:** [May 4, 2024, 5:45am UTC](https://community.homey.app/t/alexa-app-cannot-link-homey-skill/109079 "2024-05-04T05:45:11Z")

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Hello, I am new in Homey and try to link the skill Homey in the Alexa App. Error: Account cannot be linked. Alexa App must be updated. I have already reinstalled the app. Ca so help me?

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## [Bicycle Presence](https://community.homey.app/t/bicycle-presence/109211)

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**Author:** [@chaosrain](https://community.homey.app/u/chaosrain)\
**Replies:** 2\
**Last updated:** [May 3, 2024, 12:45pm UTC](https://community.homey.app/t/bicycle-presence/109211 "2024-05-03T12:45:21Z")

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Hey Homey Folks! I was wondering if anyone had come up with a way to establish presence for a bicycle? Currently, my garage is more of a construction storage space than a place to put a car. I do park my eBike in the g…

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## [Finding internet IP address](https://community.homey.app/t/finding-internet-ip-address/11088)

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**Author:** [@Alex\_Lan](https://community.homey.app/u/Alex_Lan)\
**Replies:** 10\
**Last updated:** [May 3, 2024, 12:22pm UTC](https://community.homey.app/t/finding-internet-ip-address/11088 "2024-05-03T12:22:17Z")

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Hi, I would like my homey to detect the internet address IP number from home. This would not be needed all too often, but recently my internet provider changed my IP address/name so now i cannot connect from outside of…

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## [Bold smart lock](https://community.homey.app/t/bold-smart-lock/109246)

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**Author:** [@Michiel\_Damoiseaux](https://community.homey.app/u/Michiel_Damoiseaux)\
**Replies:** 3\
**Last updated:** [May 3, 2024, 8:50am UTC](https://community.homey.app/t/bold-smart-lock/109246 "2024-05-03T08:50:22Z")

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I read spme of the articles on bold integrations with homey. It seems to me distance between the homey pro and the smart lock is the main point of attention since it is a bluetooth signal. I have 2 bold doorlocks. One s…

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## [iOS Widget flow frustrated](https://community.homey.app/t/ios-widget-flow-frustrated/109248)

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**Author:** [@Alva](https://community.homey.app/u/Alva)\
**Replies:** 0\
**Last updated:** [May 3, 2024, 7:39am UTC](https://community.homey.app/t/ios-widget-flow-frustrated/109248 "2024-05-03T07:39:28Z")

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I’m frustrated and I don’t know what to do about the annoying widget popup that has been appearing on my iPhone 15 Pro for months. Every 10 minutes or less, the popup from the widget with the flows appears, no matter if…

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## [What Wi-Fi creds are passed when connecting a Matter over Wi-Fi device?](https://community.homey.app/t/what-wi-fi-creds-are-passed-when-connecting-a-matter-over-wi-fi-device/109239)

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**Author:** [@chris\_tie](https://community.homey.app/u/chris_tie)\
**Replies:** 1\
**Last updated:** [May 3, 2024, 5:02am UTC](https://community.homey.app/t/what-wi-fi-creds-are-passed-when-connecting-a-matter-over-wi-fi-device/109239 "2024-05-03T05:02:43Z")

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Hello! I am trying to get an understanding of what creds are being used when a Matter over Wi-Fi device is connected. I normally would keep the Homey Pro connected to Eithernet or to my primary network that is 5 GHz how…

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## [\[FeatureRequest\] How to send a pronto hex code from homey bridge as a satellite?](https://community.homey.app/t/featurerequest-how-to-send-a-pronto-hex-code-from-homey-bridge-as-a-satellite/109222)

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**Author:** [@Loulou\_Coco](https://community.homey.app/u/Loulou_Coco)\
**Replies:** 1\
**Last updated:** [May 2, 2024, 7:09pm UTC](https://community.homey.app/t/featurerequest-how-to-send-a-pronto-hex-code-from-homey-bridge-as-a-satellite/109222 "2024-05-02T19:09:25Z")

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I have a homey pro 2023 in a room. And I have a satellite homey bridge in the room where my home cinema is located. From Homey Developer Tools how should I send a pronto hex code from the Homey Bridge? I only see the pos…

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## [App ver 8.1.0.1466 Device tiles shrinked, text does not fit anymore](https://community.homey.app/t/app-ver-8-1-0-1466-device-tiles-shrinked-text-does-not-fit-anymore/107915)

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**Author:** [@R\_P](https://community.homey.app/u/R_P)\
**Replies:** 10\
**Last updated:** [May 2, 2024, 4:42am UTC](https://community.homey.app/t/app-ver-8-1-0-1466-device-tiles-shrinked-text-does-not-fit-anymore/107915 "2024-05-02T04:42:59Z")

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After updating the IOS app on my iPad to latest version i noticed that all device tiles are now much smaller, result is that all text and values listed in the tile do not fit anymore. Overal layout has become very messy…

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## [Roll back firmware](https://community.homey.app/t/roll-back-firmware/109162)

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**Author:** [@Kai\_Engvik](https://community.homey.app/u/Kai_Engvik)\
**Replies:** 2\
**Last updated:** [May 1, 2024, 9:57pm UTC](https://community.homey.app/t/roll-back-firmware/109162 "2024-05-01T21:57:20Z")

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I have updated homey pro 2019 to latest version. unfortunately that version do not work for me. Is there any way to roll back?

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## [Switching a Zwave device with no network](https://community.homey.app/t/switching-a-zwave-device-with-no-network/109145)

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**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Replies:** 1\
**Last updated:** [May 1, 2024, 3:20pm UTC](https://community.homey.app/t/switching-a-zwave-device-with-no-network/109145 "2024-05-01T15:20:28Z")

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When I need to restart my network modem and router can I setup a flow to turn the power off the devices and then have a timer set to turn them back on again. Surely Homey is still working and would have the zwave connect…

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## [Z-wave on Fibaro non-responsive/extremely slow after Homey Pro 11.0.0 update](https://community.homey.app/t/z-wave-on-fibaro-non-responsive-extremely-slow-after-homey-pro-11-0-0-update/108839)

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**Author:** [@tsan](https://community.homey.app/u/tsan)\
**Replies:** 6\
**Last updated:** [May 1, 2024, 1:34pm UTC](https://community.homey.app/t/z-wave-on-fibaro-non-responsive-extremely-slow-after-homey-pro-11-0-0-update/108839 "2024-05-01T13:34:34Z")

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Following tonight’s 11.0.0 firmware update for the Homey Pro, all my devices are experiencing frequent time-outs when I try to controll them from the mobile app, and devices that are linked through a flow (ie: when one …

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## [2nd Homey to lessen load on 1st - Best configuration?](https://community.homey.app/t/2nd-homey-to-lessen-load-on-1st-best-configuration/109110)

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**Author:** [@Wenna](https://community.homey.app/u/Wenna)\
**Replies:** 4\
**Last updated:** [May 1, 2024, 3:16am UTC](https://community.homey.app/t/2nd-homey-to-lessen-load-on-1st-best-configuration/109110 "2024-05-01T03:16:14Z")

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Background So my Homey Pro 2019 (HP19) is running very low on memory and the Zigbee network is reaching it´s limits with 47 devices (18 Router, 29 EndDevice). I have a Homey 2019 (H19) that´s been sitting in my closet …

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## [Homey Pro USB Tool on PC requires .exe?](https://community.homey.app/t/homey-pro-usb-tool-on-pc-requires-exe/109109)

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**Author:** [@PLISSKEN](https://community.homey.app/u/PLISSKEN)\
**Replies:** 3\
**Last updated:** [April 30, 2024, 2:19pm UTC](https://community.homey.app/t/homey-pro-usb-tool-on-pc-requires-exe/109109 "2024-04-30T14:19:17Z")

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Hi yall, I was going to use the “Homey Pro USB Tool” to update the firmware since Zigbee is stuck at “Starting” but the article asks me to download and install “Homey Pro USB Driver v1.0.0.exe”. I tried to dl the file a…

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## [Google home + Homey pro](https://community.homey.app/t/google-home-homey-pro/109107)

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**Author:** [@pinpoint](https://community.homey.app/u/pinpoint)\
**Replies:** 1\
**Last updated:** [April 30, 2024, 1:51pm UTC](https://community.homey.app/t/google-home-homey-pro/109107 "2024-04-30T13:51:44Z")

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I have added google home to homey pro (both ways). Each homey account is linked to each own google account. I have added automation in google home so I can turn on and off lights by using my voice. It does that by runnin…

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## [How to set volume on my Sony TV?](https://community.homey.app/t/how-to-set-volume-on-my-sony-tv/92353)

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**Author:** [@LundinGBG](https://community.homey.app/u/LundinGBG)\
**Replies:** 3\
**Last updated:** [April 30, 2024, 10:34am UTC](https://community.homey.app/t/how-to-set-volume-on-my-sony-tv/92353 "2024-04-30T10:34:21Z")

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Hello everybody, I am making a flow for my television. I get the tv to start and change to the correct channel. But is there any simple way in “advanced flow” to set the volume to a fixed value, for example 15. I only s…

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## [Run modes in Flows](https://community.homey.app/t/run-modes-in-flows/109061)

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**Author:** [@Adri\_Bakker](https://community.homey.app/u/Adri_Bakker)\
**Replies:** 6\
**Last updated:** [April 30, 2024, 6:08am UTC](https://community.homey.app/t/run-modes-in-flows/109061 "2024-04-30T06:08:51Z")

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Hi. I am evaluating moving to HP. This because my current HA setup sometimes simply ceases to support certain hardware, making it very maintenance intensive. However, before I spend EUR 399 I would like to check out som…

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## [What is the big Swap file?](https://community.homey.app/t/what-is-the-big-swap-file/109049)

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**Author:** [@Picsou621](https://community.homey.app/u/Picsou621)\
**Replies:** 3\
**Last updated:** [April 29, 2024, 5:56pm UTC](https://community.homey.app/t/what-is-the-big-swap-file/109049 "2024-04-29T17:56:03Z")

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I have a Homey Pro Early 2023, in version 11.0.0. In the Storage section, I see that there is a file called “Swap” which is 1.1 GB in size, which is a very large amount of the Homey’s storage. Where does this file come …

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## [Using an App on HP (HP newbie question)](https://community.homey.app/t/using-an-app-on-hp-hp-newbie-question/109058)

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**Author:** [@Dislecksea](https://community.homey.app/u/Dislecksea)\
**Replies:** 2\
**Last updated:** [April 29, 2024, 1:39pm UTC](https://community.homey.app/t/using-an-app-on-hp-hp-newbie-question/109058 "2024-04-29T13:39:47Z")

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OK. I am sure that I am just plain missing something, so I apologize for the stupid question. But my searches have found nothing (probably because this is so basic). I am migrating from ST to HP, have gone in and added …

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## [Homey does not add the new devices to Alexa](https://community.homey.app/t/homey-does-not-add-the-new-devices-to-alexa/90750)

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**Author:** [@rtascone](https://community.homey.app/u/rtascone)\
**Replies:** 4\
**Last updated:** [April 29, 2024, 11:56am UTC](https://community.homey.app/t/homey-does-not-add-the-new-devices-to-alexa/90750 "2024-04-29T11:56:27Z")

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I have a Homey Pro 2023, which I connected to Alexa with its skill. When I activated the skill Alexa correctly recognized all the devices already in Homey. But, in the following days, I noticed that the new devices I ad…

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## [Homey Pro - Homey-API HTTPS connection fails](https://community.homey.app/t/homey-pro-homey-api-https-connection-fails/109043)

<div class="topic-metadata">

**Author:** [@SePi](https://community.homey.app/u/SePi)\
**Replies:** 5\
**Last updated:** [April 29, 2024, 10:24am UTC](https://community.homey.app/t/homey-pro-homey-api-https-connection-fails/109043 "2024-04-29T10:24:46Z")

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Hey guys, I tested and created a working integration based on the following code snippet provided by Homey Support: import { HomeyAPI } from 'homey-api'; const homeyApi = await HomeyAPI.createLocalAPI({ address: 'htt…

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## [Calculate with variables and values](https://community.homey.app/t/calculate-with-variables-and-values/92876)

<div class="topic-metadata">

**Author:** [@kai.wagner.83](https://community.homey.app/u/kai.wagner.83)\
**Replies:** 18\
**Last updated:** [April 29, 2024, 1:40am UTC](https://community.homey.app/t/calculate-with-variables-and-values/92876 "2024-04-29T01:40:39Z")

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Hello, having some issue of understanding and need some help. Here I want to describe what I want to do: Get value from device a, get another value from device b. Compare values and if difference is more than 5 do an…

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## [Reached maximum message queue size](https://community.homey.app/t/reached-maximum-message-queue-size/98791)

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**Author:** [@Peter\_Johnsson](https://community.homey.app/u/Peter_Johnsson)\
**Replies:** 6\
**Last updated:** [April 28, 2024, 7:56pm UTC](https://community.homey.app/t/reached-maximum-message-queue-size/98791 "2024-04-28T19:56:44Z")

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Since update of HP2016 (Early) to 10.0.5-rc2 I get this message when I try to turn of lamps (all at once or one by one). If I restart Homey the message will not occur. Anybody with a hint?

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## [Toddler Sleep Detection](https://community.homey.app/t/toddler-sleep-detection/108930)

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**Author:** [@EdH](https://community.homey.app/u/EdH)\
**Replies:** 6\
**Last updated:** [April 28, 2024, 6:57pm UTC](https://community.homey.app/t/toddler-sleep-detection/108930 "2024-04-28T18:57:01Z")

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Hi all Have any of you used a sleep mat for toddler sleep detection or do you have any other bright ideas? Our 3 year old has recently transitioned to a bed from a cot and has become somewhat of a ninja at getting out …

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## [How to Connect Nice P1 Remote for awnings (433,92mhz) to Homey?](https://community.homey.app/t/how-to-connect-nice-p1-remote-for-awnings-433-92mhz-to-homey/105352)

<div class="topic-metadata">

**Author:** [@Bengt\_Olav\_Lund](https://community.homey.app/u/Bengt_Olav_Lund)\
**Replies:** 5\
**Last updated:** [April 28, 2024, 5:49pm UTC](https://community.homey.app/t/how-to-connect-nice-p1-remote-for-awnings-433-92mhz-to-homey/105352 "2024-04-28T17:49:13Z")

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I have tried all possible apps in Homey without sucess. Anyone else suceeded with the same issue?

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## [Invalid node id after migrating](https://community.homey.app/t/invalid-node-id-after-migrating/94891)

<div class="topic-metadata">

**Author:** [@Stian89](https://community.homey.app/u/Stian89)\
**Replies:** 8\
**Last updated:** [April 28, 2024, 5:30pm UTC](https://community.homey.app/t/invalid-node-id-after-migrating/94891 "2024-04-28T17:30:04Z")

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Hi! Just migrated from 2019 to 2023 Homey through a backup. Everything seems to be transfered OK, but there is an issue with all my Fibaro devices. If I try to trigger a fibaro unit, I get the error: Invalid node id. A…

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