# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=128

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 129

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## [Copy "Moods" form Philips Hue?](https://community.homey.app/t/copy-moods-form-philips-hue/110126)

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**Author:** [@Maven](https://community.homey.app/u/Maven)\
**Replies:** 6\
**Last updated:** [May 20, 2024, 5:09pm UTC](https://community.homey.app/t/copy-moods-form-philips-hue/110126 "2024-05-20T17:09:43Z")

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Did anyone manage to create “Moods” based on existing “Scenes” in Philips Hue? Homey Moods is a nice new addition to the homey experience, bringing even more of your home under one app. Homey Moods also has a nice pre-d…

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## [\[FEEDBACK\] Survey for US Homey users](https://community.homey.app/t/feedback-survey-for-us-homey-users/110162)

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**Author:** [@Doekse](https://community.homey.app/u/Doekse)\
**Replies:** 0\
**Last updated:** [May 20, 2024, 11:38am UTC](https://community.homey.app/t/feedback-survey-for-us-homey-users/110162 "2024-05-20T11:38:00Z")

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Hi all, as some of you might know I’m Abe and I’m the Partnership Manager at Athom B.V., the makers of Homey. Aside from my role within the company, I’m also currently working on my Associates Degree. For my thesis I’m a…

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## [Mobile-Alerts from La Crosse Technology](https://community.homey.app/t/mobile-alerts-from-la-crosse-technology/60028)

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**Author:** [@Jean-Marc\_Bertrand](https://community.homey.app/u/Jean-Marc_Bertrand)\
**Replies:** 3\
**Last updated:** [May 20, 2024, 11:14am UTC](https://community.homey.app/t/mobile-alerts-from-la-crosse-technology/60028 "2024-05-20T11:14:28Z")

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I have been using Mobile-Alerts system from La Crosse Technology for many years. I have several sensors (temperature, wind, rain…) and I would like to retrieve information in my Homey interface to be able to use sensor i…

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## [Ask Alexa for the value of a Homey variable?](https://community.homey.app/t/ask-alexa-for-the-value-of-a-homey-variable/64977)

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**Author:** [@Pat\_M](https://community.homey.app/u/Pat_M)\
**Replies:** 7\
**Last updated:** [May 20, 2024, 1:01am UTC](https://community.homey.app/t/ask-alexa-for-the-value-of-a-homey-variable/64977 "2024-05-20T01:01:48Z")

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Hi, Is there a way and if so, how can I set it up to ask Alexa for the value of a Homey variable? Thanks!

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## [KPN Android tv box problem](https://community.homey.app/t/kpn-android-tv-box-problem/110029)

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**Author:** [@Rembo038](https://community.homey.app/u/Rembo038)\
**Replies:** 6\
**Last updated:** [May 19, 2024, 11:11pm UTC](https://community.homey.app/t/kpn-android-tv-box-problem/110029 "2024-05-19T23:11:24Z")

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Hello, I have linked my KPN Android TV box to the Homey pro. But since today the KPN TV box can no longer be operated. Tried to fix it several times and also deleted and added it again. But I can’t do it, I keep getting…

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## [Homey losing internet](https://community.homey.app/t/homey-losing-internet/101158)

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**Author:** [@Steven\_Watson](https://community.homey.app/u/Steven_Watson)\
**Replies:** 33\
**Last updated:** [May 19, 2024, 7:41pm UTC](https://community.homey.app/t/homey-losing-internet/101158 "2024-05-19T19:41:00Z")

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Homey is disconnecting and is unreachable from internet every few days , i have Lan cable connected. after power off and on its back, but i do not want this issue how to avoid ? this is very anoying and…

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## [AliExpress temperatuur sensor Connect](https://community.homey.app/t/aliexpress-temperatuur-sensor-connect/64284)

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**Author:** [@Bono\_van\_der\_Pasch](https://community.homey.app/u/Bono_van_der_Pasch)\
**Replies:** 9\
**Last updated:** [May 19, 2024, 5:27pm UTC](https://community.homey.app/t/aliexpress-temperatuur-sensor-connect/64284 "2024-05-19T17:27:21Z")

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I can’t connect my temperature sensors to homey. Who knows how I can do it?

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## [Where is the menu to see all Batteries levels?](https://community.homey.app/t/where-is-the-menu-to-see-all-batteries-levels/110101)

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**Author:** [@vletroye](https://community.homey.app/u/vletroye)\
**Replies:** 4\
**Last updated:** [May 19, 2024, 9:22am UTC](https://community.homey.app/t/where-is-the-menu-to-see-all-batteries-levels/110101 "2024-05-19T09:22:32Z")

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Hello. In the FAQ, I see that the level of all batteries can be displayed at once, if one goes into the Energy Tab: https://support.homey.app/hc/en-us/articles/360010282619-Monitoring-your-batteries-in-Homey-Energy To …

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## [Control Windows PC with homey](https://community.homey.app/t/control-windows-pc-with-homey/109958)

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**Author:** [@Xallias](https://community.homey.app/u/Xallias)\
**Replies:** 6\
**Last updated:** [May 18, 2024, 12:48pm UTC](https://community.homey.app/t/control-windows-pc-with-homey/109958 "2024-05-18T12:48:06Z")

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Hello people: I have a homey pro and a mini pc Now I want when I push the Philips smart button that mine pc goes on or of depends on which state he stands. So i wanna start or stop mine pc with wake on lan. With whic…

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## [Ikea Vindstyrka times out connecting to 2023 Homey Pro](https://community.homey.app/t/ikea-vindstyrka-times-out-connecting-to-2023-homey-pro/98558)

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**Author:** [@Knguyen](https://community.homey.app/u/Knguyen)\
**Replies:** 4\
**Last updated:** [May 17, 2024, 7:48pm UTC](https://community.homey.app/t/ikea-vindstyrka-times-out-connecting-to-2023-homey-pro/98558 "2024-05-17T19:48:05Z")

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Hi, I am trying to connect the Ikea Vindstyrka air quality monitor to my 2023 Homey Pro. It is the only zigbee device I want to add to my Homey Pro. When I try to pair it using the Homey iPhone app, I get to the instru…

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## [Homey Pro 2023 tries and fails to create backup and is unavailable to the app after it](https://community.homey.app/t/homey-pro-2023-tries-and-fails-to-create-backup-and-is-unavailable-to-the-app-after-it/89668)

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**Author:** [@Patrick\_van\_Vuuren](https://community.homey.app/u/Patrick_van_Vuuren)\
**Replies:** 5\
**Last updated:** [May 17, 2024, 1:39pm UTC](https://community.homey.app/t/homey-pro-2023-tries-and-fails-to-create-backup-and-is-unavailable-to-the-app-after-it/89668 "2024-05-17T13:39:31Z")

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Hello, I have had a Homey Pro Early 2023 model for some time. I don’t have Homey Backups, and yet it tries to create them every night. However, this fails with the message ‘Something went wrong while creating an automat…

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## [Integral and Derivative of Insights](https://community.homey.app/t/integral-and-derivative-of-insights/109985)

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**Author:** [@gautel](https://community.homey.app/u/gautel)\
**Replies:** 6\
**Last updated:** [May 17, 2024, 12:41pm UTC](https://community.homey.app/t/integral-and-derivative-of-insights/109985 "2024-05-17T12:41:00Z")

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Hello! I am trying to calculate the amount of rain fallen in last X amount of hours. I have a sensor that records the mm of rain and stores it in insights. Do you know any way of calculating the integral of such variable…

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## [After homey update, all Tradfri devices are temporarily unavailable](https://community.homey.app/t/after-homey-update-all-tradfri-devices-are-temporarily-unavailable/110007)

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**Author:** [@Buis](https://community.homey.app/u/Buis)\
**Replies:** 5\
**Last updated:** [May 17, 2024, 12:34pm UTC](https://community.homey.app/t/after-homey-update-all-tradfri-devices-are-temporarily-unavailable/110007 "2024-05-17T12:34:33Z")

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I updated my homey from 10.0.7 to 10.0.9 and now my six tradfri devices show a spinning cursor and the flows don’t work anymore. In the web app I get the message “temporarily unavailable”. When trying to add a new tradf…

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## [Sonos Speakers - Group for Alert Sounds](https://community.homey.app/t/sonos-speakers-group-for-alert-sounds/104181)

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**Author:** [@Uncle\_Fred\_Automates](https://community.homey.app/u/Uncle_Fred_Automates)\
**Replies:** 5\
**Last updated:** [May 17, 2024, 8:10am UTC](https://community.homey.app/t/sonos-speakers-group-for-alert-sounds/104181 "2024-05-17T08:10:20Z")

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I swear I had this working and then when I revised my other flows to similar steps, it no longer works. All I want is to have the Sonos Ray in my office play alert tones at the same time as my Sonos One SL that’s in my …

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## [Hourly rain forecast](https://community.homey.app/t/hourly-rain-forecast/109972)

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**Author:** [@Pairis](https://community.homey.app/u/Pairis)\
**Replies:** 7\
**Last updated:** [May 16, 2024, 7:10pm UTC](https://community.homey.app/t/hourly-rain-forecast/109972 "2024-05-16T19:10:44Z")

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Hi all, I am looking for a way to automatically retract the sunscreen when it’s about to rain. So, the flow would start when the screen is extracted and would check the weather for the next hour every 5 or 10 minutes o…

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## [Get value from homeyscript in a variable that can be used in advanced flow](https://community.homey.app/t/get-value-from-homeyscript-in-a-variable-that-can-be-used-in-advanced-flow/107990)

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**Author:** [@llw](https://community.homey.app/u/llw)\
**Replies:** 16\
**Last updated:** [May 16, 2024, 12:17pm UTC](https://community.homey.app/t/get-value-from-homeyscript-in-a-variable-that-can-be-used-in-advanced-flow/107990 "2024-05-16T12:17:34Z")

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Hello, I would like to use the value returned by the function as variable so I can use this one further in the Flows. I don’t know how to register this value in a variable (not in homeyscript nor in Flow). function …

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## [Strange noise from Homey! Is it broken?](https://community.homey.app/t/strange-noise-from-homey-is-it-broken/9503)

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**Author:** [@Miroslav\_Hecimovic](https://community.homey.app/u/Miroslav_Hecimovic)\
**Replies:** 5\
**Last updated:** [May 16, 2024, 10:21am UTC](https://community.homey.app/t/strange-noise-from-homey-is-it-broken/9503 "2024-05-16T10:21:22Z")

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Dear all, In last few days, I am having issues with Homey. After restart, I did from Homey developer page, Homey had issues to boot up. Finally, after it manage to boot up, after few hours of normal operation, it will g…

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## [Gardena Water Control](https://community.homey.app/t/gardena-water-control/109860)

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**Author:** [@Philip\_Hogsten](https://community.homey.app/u/Philip_Hogsten)\
**Replies:** 4\
**Last updated:** [May 16, 2024, 7:00am UTC](https://community.homey.app/t/gardena-water-control/109860 "2024-05-16T07:00:04Z")

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I have built a flow that starts the watering via the Gardena Water Control. But I see in the Gardena app that when Homey starts the watering, it the Gardena app stops it after 1 minute. I have not set up that in the flow…

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## [Homey Pro 2019 without Network](https://community.homey.app/t/homey-pro-2019-without-network/109889)

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**Author:** [@Gerrit\_Fikse](https://community.homey.app/u/Gerrit_Fikse)\
**Replies:** 2\
**Last updated:** [May 15, 2024, 9:24pm UTC](https://community.homey.app/t/homey-pro-2019-without-network/109889 "2024-05-15T21:24:26Z")

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I have a Homey Pro (early 2019) and I am satisfied, However yesterday I had suddenly no more contact, for the whole day. Yesterday evening I have taken the power down and back up and everything looked fine again. In the …

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## [Zigbee: problems receiving signal son HP23?](https://community.homey.app/t/zigbee-problems-receiving-signal-son-hp23/109421)

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**Author:** [@TimVW](https://community.homey.app/u/TimVW)\
**Replies:** 8\
**Last updated:** [May 15, 2024, 8:27am UTC](https://community.homey.app/t/zigbee-problems-receiving-signal-son-hp23/109421 "2024-05-15T08:27:33Z")

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Hi, As a new HP23 owner I have serious troubles with the Zigbee connection from end devices to the HP23. I have a IKEA Somrig button & Philips HUE tap dial switch. Via a simple flow they are both connected to a IKEA T…

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## [Recategorizing Devices](https://community.homey.app/t/recategorizing-devices/109871)

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**Author:** [@Anand\_Ganger](https://community.homey.app/u/Anand_Ganger)\
**Replies:** 1\
**Last updated:** [May 14, 2024, 10:58pm UTC](https://community.homey.app/t/recategorizing-devices/109871 "2024-05-14T22:58:27Z")

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Homey recognizes my ceiling fans as dimmable lights, I think because of the KNX bridge I use. It would be great if the fans could be added to the Climate group manually.

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## [Homeyscript to return a JSON](https://community.homey.app/t/homeyscript-to-return-a-json/109861)

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**Author:** [@Martin072](https://community.homey.app/u/Martin072)\
**Replies:** 6\
**Last updated:** [May 14, 2024, 10:31pm UTC](https://community.homey.app/t/homeyscript-to-return-a-json/109861 "2024-05-14T22:31:43Z")

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I am trying a small homey script (see below) to return a JSON It does not seem to work -or accept the output as the tag is never created. Any idea how to do this? let devices = await Homey.devices.getDevices(); // Ret…

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## [Blinder control; Shelly vs Somfy](https://community.homey.app/t/blinder-control-shelly-vs-somfy/109382)

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**Author:** [@Kay\_Kretschmer](https://community.homey.app/u/Kay_Kretschmer)\
**Replies:** 2\
**Last updated:** [May 14, 2024, 2:44pm UTC](https://community.homey.app/t/blinder-control-shelly-vs-somfy/109382 "2024-05-14T14:44:15Z")

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Hi all, one of my blinder motors died after 15 years and some more seem to be on the brink. Right now I control the blinders via KNX and schedule via IPSymcon. Just wondering what would make more sense for a seamless int…

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## [HomeyScript (new API) and Better Logic Library](https://community.homey.app/t/homeyscript-new-api-and-better-logic-library/109804)

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**Author:** [@Johan\_Persson1](https://community.homey.app/u/Johan_Persson1)\
**Replies:** 4\
**Last updated:** [May 13, 2024, 11:46pm UTC](https://community.homey.app/t/homeyscript-new-api-and-better-logic-library/109804 "2024-05-13T23:46:11Z")

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Does anyone know how to read and write BLL variables using the new, latest Homey API? Old code: // BLL var testStr = “1.01,1.02,1.03”; let BLApp = await Homey.apps.getApp({id:“net.i-dev.betterlogic” }); log(BLApp); …

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## [Using Homey PRO at an office space](https://community.homey.app/t/using-homey-pro-at-an-office-space/109793)

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**Author:** [@Alexander\_Jeppsson](https://community.homey.app/u/Alexander_Jeppsson)\
**Replies:** 16\
**Last updated:** [May 13, 2024, 9:22pm UTC](https://community.homey.app/t/using-homey-pro-at-an-office-space/109793 "2024-05-13T21:22:10Z")

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Hi, So, I´ve started a process putting Homey PRO to an office space to give me energy consumption insight based on occupancy. This is to showcase where money could be saved on standby coffee machines, TVs, unused desks,…

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## [Netatmo smart video doorbel](https://community.homey.app/t/netatmo-smart-video-doorbel/109701)

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**Author:** [@Xallias](https://community.homey.app/u/Xallias)\
**Replies:** 4\
**Last updated:** [May 13, 2024, 6:06pm UTC](https://community.homey.app/t/netatmo-smart-video-doorbel/109701 "2024-05-13T18:06:11Z")

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Hello there I have a Netatmo smart video doorbell and the homey pro. I make a flow when pushing the doorbell mine Sonos loudspeaker plays a sound. This works perfectly in the Homey, but when I passed the doorbel manual…

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## [Energy battery monitoring](https://community.homey.app/t/energy-battery-monitoring/109775)

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**Author:** [@Marc\_Jurriens](https://community.homey.app/u/Marc_Jurriens)\
**Replies:** 5\
**Last updated:** [May 13, 2024, 5:47pm UTC](https://community.homey.app/t/energy-battery-monitoring/109775 "2024-05-13T17:47:06Z")

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Is there a way to exclude a specific battery from monitoring ? My sessy home battery now tells me several times per day that it is “allmost empty” or “ok again”. The battery notifications are great for batteries that ne…

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## [Nested JSON in Homey Script - working on Volt Time Cloud Charger script](https://community.homey.app/t/nested-json-in-homey-script-working-on-volt-time-cloud-charger-script/95129)

<div class="topic-metadata">

**Author:** [@Vincent\_Verbon](https://community.homey.app/u/Vincent_Verbon)\
**Replies:** 6\
**Last updated:** [May 13, 2024, 4:27pm UTC](https://community.homey.app/t/nested-json-in-homey-script-working-on-volt-time-cloud-charger-script/95129 "2024-05-13T16:27:13Z")

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Maybe someone is able to help here. I’m busy creating a Homey Script that serves to read all data from a Volt Time Source 2 EV charger and exposes all this data to later control the charger via other scripts - and to us…

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## [Google nest doorbell](https://community.homey.app/t/google-nest-doorbell/109795)

<div class="topic-metadata">

**Author:** [@Joel\_Geue](https://community.homey.app/u/Joel_Geue)\
**Replies:** 1\
**Last updated:** [May 13, 2024, 10:52am UTC](https://community.homey.app/t/google-nest-doorbell/109795 "2024-05-13T10:52:21Z")

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Has anyone been able to integrate the video from nest doorbell camera to HomeKit through homeypro.

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## [Google Home can't find Homey Pro](https://community.homey.app/t/google-home-cant-find-homey-pro/92679)

<div class="topic-metadata">

**Author:** [@Kate\_Bevan](https://community.homey.app/u/Kate_Bevan)\
**Replies:** 29\
**Last updated:** [May 12, 2024, 7:36pm UTC](https://community.homey.app/t/google-home-cant-find-homey-pro/92679 "2024-05-12T19:36:41Z")

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Google Home suddenly reporting that it can’t find my Homey Pro. Been absolutely fine up til now. I’ve rebooted the Homey Pro and tried to reconnect - no joy. Haven’t changed anything on my network, and everything in the …

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