# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=121

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 122

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## [Somfy RTS error flag](https://community.homey.app/t/somfy-rts-error-flag/113449)

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**Author:** [@Julian\_Driver](https://community.homey.app/u/Julian_Driver)\
**Replies:** 12\
**Last updated:** [July 27, 2024, 2:10am UTC](https://community.homey.app/t/somfy-rts-error-flag/113449 "2024-07-27T02:10:15Z")

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I have a number of somfy venetian blinds which work from Homey quite well, except when I use the ‘Tilt down’ card. I am able to write the card but when it runs it flags up the warning: It seems strange that a legal co…

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## [Homey worthless without subscription](https://community.homey.app/t/homey-worthless-without-subscription/113410)

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**Author:** [@Kenneth\_Madsen](https://community.homey.app/u/Kenneth_Madsen)\
**Replies:** 5\
**Last updated:** [July 27, 2024, 12:22am UTC](https://community.homey.app/t/homey-worthless-without-subscription/113410 "2024-07-27T00:22:45Z")

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Is it really necessary to pay a monthly fee to use a device I have purchased? I purchased Homey Bridge and managed to do the automations I want, even I was not impressed of the capabilities of Homey having worked with S…

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## [New Homey Podcast with Emile on YouTube](https://community.homey.app/t/new-homey-podcast-with-emile-on-youtube/113473)

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**Author:** [@Amersfoort](https://community.homey.app/u/Amersfoort)\
**Replies:** 1\
**Last updated:** [July 26, 2024, 8:44pm UTC](https://community.homey.app/t/new-homey-podcast-with-emile-on-youtube/113473 "2024-07-26T20:44:01Z")

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There is a new almost 1 hour Homey Podcast on YouTube with technical manager Emile.

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## [TV Lift Recommendation](https://community.homey.app/t/tv-lift-recommendation/113070)

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**Author:** [@EdH](https://community.homey.app/u/EdH)\
**Replies:** 3\
**Last updated:** [July 26, 2024, 3:22pm UTC](https://community.homey.app/t/tv-lift-recommendation/113070 "2024-07-26T15:22:18Z")

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Hi all Does anyone have any recommendations for a tv lift which integrates well with Homey? We have some indoor and outdoor tv cabinets and we’re looking for compatible mechanisms to put inside them so that Homey can l…

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## [Frequency of Netatmo signals for Homey flows](https://community.homey.app/t/frequency-of-netatmo-signals-for-homey-flows/113405)

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**Author:** [@Daniel\_Schwartmann](https://community.homey.app/u/Daniel_Schwartmann)\
**Replies:** 5\
**Last updated:** [July 26, 2024, 12:51pm UTC](https://community.homey.app/t/frequency-of-netatmo-signals-for-homey-flows/113405 "2024-07-26T12:51:14Z")

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I have a Netatmo Weather Station (outdoor) and a Netatmo Indoor Air Quality Monitor plus Netatmo sensors at the windows in the basement. What I would like to do is e.g. a push message being sent whenever the outdoor tem…

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## [BSH HomeConnect login not working](https://community.homey.app/t/bsh-homeconnect-login-not-working/45727)

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**Author:** [@Sven\_B](https://community.homey.app/u/Sven_B)\
**Replies:** 11\
**Last updated:** [July 26, 2024, 9:53am UTC](https://community.homey.app/t/bsh-homeconnect-login-not-working/45727 "2024-07-26T09:53:55Z")

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Trying to add a Bosch dishwasher. App is asking for HomeConnect credentials. After entering the login details and granting some permissions, Homey tells me: “You I can now close this window”. After closing it, an almost …

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## [Tips for migrating to Home Assistant?](https://community.homey.app/t/tips-for-migrating-to-home-assistant/112931)

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**Author:** [@anon61197305](https://community.homey.app/u/anon61197305)\
**Replies:** 3\
**Last updated:** [July 25, 2024, 3:30pm UTC](https://community.homey.app/t/tips-for-migrating-to-home-assistant/112931 "2024-07-25T15:30:17Z")

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It’s perhaps a weird topic in this community but whatever :wink: I’ve read numerous topics here where people reference their Home Assistant setups. So, maybe not so weird. I am familiar with Home Assistant but I never f…

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## [Turning on and off lights using motion sensor (HUE) - cant seem to reach the right stuff](https://community.homey.app/t/turning-on-and-off-lights-using-motion-sensor-hue-cant-seem-to-reach-the-right-stuff/113402)

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**Author:** [@Mddk](https://community.homey.app/u/Mddk)\
**Replies:** 3\
**Last updated:** [July 25, 2024, 1:16pm UTC](https://community.homey.app/t/turning-on-and-off-lights-using-motion-sensor-hue-cant-seem-to-reach-the-right-stuff/113402 "2024-07-25T13:16:43Z")

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As mentioned, im using Homey Pro to control a hue motion sensor. when i walk into the room i want it to turn on two diff smart plugs - which it does. But when i keep sitting there working, it just turns off randomly. Is…

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## [Port Forwarding and Security](https://community.homey.app/t/port-forwarding-and-security/108463)

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**Author:** [@Sardtok](https://community.homey.app/u/Sardtok)\
**Replies:** 39\
**Last updated:** [July 25, 2024, 11:39am UTC](https://community.homey.app/t/port-forwarding-and-security/108463 "2024-07-25T11:39:07Z")

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So I just got the newsletter announcing the port forwarding support that was added. This has me worried, especially for those who aren’t very technically savvy. I’m definitely not opening up any ports like this, but I wo…

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## [How to do timer/counting? Specific case](https://community.homey.app/t/how-to-do-timer-counting-specific-case/113372)

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**Author:** [@Mddk](https://community.homey.app/u/Mddk)\
**Replies:** 7\
**Last updated:** [July 25, 2024, 6:48am UTC](https://community.homey.app/t/how-to-do-timer-counting-specific-case/113372 "2024-07-25T06:48:59Z")

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Hey So i have a Homey Pro ( and yes im new ) - ive set it up a smart plug on a 3d printer. I want to create a flow that somehow says something like the following; If printer has come above 100 watts, and comes UNDER 10…

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## [Seeking Advice on Transitioning from a very complex setup to Homey Pro](https://community.homey.app/t/seeking-advice-on-transitioning-from-a-very-complex-setup-to-homey-pro/105880)

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**Author:** [@Fouclo](https://community.homey.app/u/Fouclo)\
**Replies:** 17\
**Last updated:** [July 25, 2024, 1:45am UTC](https://community.homey.app/t/seeking-advice-on-transitioning-from-a-very-complex-setup-to-homey-pro/105880 "2024-07-25T01:45:06Z")

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Hello Homey Community, I am currently in the process of evaluating potential alternatives to my current home automation setup with Vera, and I find myself hesitating between Hubitat (C8pro) and HomeyPro. Before making a…

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## [Is there an app to use phone notifications in flows?](https://community.homey.app/t/is-there-an-app-to-use-phone-notifications-in-flows/71215)

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**Author:** [@DGalama](https://community.homey.app/u/DGalama)\
**Replies:** 9\
**Last updated:** [July 24, 2024, 7:16am UTC](https://community.homey.app/t/is-there-an-app-to-use-phone-notifications-in-flows/71215 "2024-07-24T07:16:20Z")

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Hi all, I am wondering if there is an app that can catch and interpret phone notifications, so I can use them in a flow. Example: I own a security cam that does not talk to Homey, but obviously it does send notificatio…

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## [Apple homekit](https://community.homey.app/t/apple-homekit/41916)

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**Author:** [@Brian\_Wilhelmsson](https://community.homey.app/u/Brian_Wilhelmsson)\
**Replies:** 24\
**Last updated:** [July 23, 2024, 4:22pm UTC](https://community.homey.app/t/apple-homekit/41916 "2024-07-23T16:22:46Z")

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hi, can anyone when apple homekit will work. I just problem it says it does not work. Brian

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## [State of the homey birthday raffle](https://community.homey.app/t/state-of-the-homey-birthday-raffle/113315)

<div class="topic-metadata">

**Author:** [@automatron](https://community.homey.app/u/automatron)\
**Replies:** 3\
**Last updated:** [July 23, 2024, 3:24pm UTC](https://community.homey.app/t/state-of-the-homey-birthday-raffle/113315 "2024-07-23T15:24:25Z")

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Hi there, I joined the homey universe just a few weeks ago, with my order fulfilling the conditions of the birthday raffle. If I remember correctly, the winners should have been announced on July 14th on the website. Bu…

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## [Wired gate open/close sensor](https://community.homey.app/t/wired-gate-open-close-sensor/113239)

<div class="topic-metadata">

**Author:** [@Mark\_Thijs](https://community.homey.app/u/Mark_Thijs)\
**Replies:** 1\
**Last updated:** [July 22, 2024, 7:47am UTC](https://community.homey.app/t/wired-gate-open-close-sensor/113239 "2024-07-22T07:47:02Z")

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Hi all. I have an existing wired open/closed magnetic sensor on my gate. I am using a Shelly mini Z-Wave relay to open and close the gate using my Homey. Is there a way to use the wired open/closed sensor with my setup…

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## [New Update 11.0.0 to 2019 Homey Pro safe to update?](https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047)

<div class="topic-metadata">

**Author:** [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\
**Replies:** 6\
**Last updated:** [July 21, 2024, 3:43pm UTC](https://community.homey.app/t/new-update-11-0-0-to-2019-homey-pro-safe-to-update/113047 "2024-07-21T15:43:41Z")

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Hi, It is safe to update? I’m at 10.0.5 because I read that 10.0.6 had problems with Zigbee devices. Anyone can confirm that on 11.0.0 everything is working ok? Thx for answer

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## [Withings App in pounds not kilograms](https://community.homey.app/t/withings-app-in-pounds-not-kilograms/113225)

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**Author:** [@Scott](https://community.homey.app/u/Scott)\
**Replies:** 1\
**Last updated:** [July 21, 2024, 3:34pm UTC](https://community.homey.app/t/withings-app-in-pounds-not-kilograms/113225 "2024-07-21T15:34:35Z")

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I have a Withings scale and I thought it would be interesting to explore the Homey integration. It seems to be working well. However, here in the US I use pounds not kilograms. I have been searching everywhere in the app…

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## [Aqara video doorbell G4 not supported](https://community.homey.app/t/aqara-video-doorbell-g4-not-supported/113176)

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**Author:** [@Oscar\_Ebbeling](https://community.homey.app/u/Oscar_Ebbeling)\
**Replies:** 3\
**Last updated:** [July 21, 2024, 9:49am UTC](https://community.homey.app/t/aqara-video-doorbell-g4-not-supported/113176 "2024-07-21T09:49:12Z")

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I would like that also the aqara video doorbell G4 is supported within homey. There are a lot of other devices to connect but not the doorbell. Please update cause there are a lot of users.

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## [Very unstable setup with many routers](https://community.homey.app/t/very-unstable-setup-with-many-routers/95741)

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**Author:** [@EiFi](https://community.homey.app/u/EiFi)\
**Replies:** 34\
**Last updated:** [July 21, 2024, 8:12am UTC](https://community.homey.app/t/very-unstable-setup-with-many-routers/95741 "2024-07-21T08:12:32Z")

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Hi all, I’m new to this and I have read many posts and guides about how to set up a stable mesh network, but most of them are about having enough routers for your end devices which is the opposite of my problem since i …

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## [Z wave nodes/neighbors](https://community.homey.app/t/z-wave-nodes-neighbors/113148)

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**Author:** [@Goshawk29](https://community.homey.app/u/Goshawk29)\
**Replies:** 1\
**Last updated:** [July 20, 2024, 4:52pm UTC](https://community.homey.app/t/z-wave-nodes-neighbors/113148 "2024-07-20T16:52:20Z")

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Is there a way to force a Z-Wave device to look for neighbors? I have some that have very low neighbor counts and three of those are unreachable. A couple of them are expected because they are near the perimeter of the …

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## [Suddenly I can't log on. Help!](https://community.homey.app/t/suddenly-i-cant-log-on-help/113058)

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**Author:** [@Julian\_Driver](https://community.homey.app/u/Julian_Driver)\
**Replies:** 5\
**Last updated:** [July 20, 2024, 1:21pm UTC](https://community.homey.app/t/suddenly-i-cant-log-on-help/113058 "2024-07-20T13:21:11Z")

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I came to log on via my android phone and it announced ‘Cannot connect to Homey Pro.’ after months of successful use. I have had a problem with my Virgin hub, although virgin failed to say what the problem was, just that…

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## [Why does Homey Bridge not have HomeKit support?](https://community.homey.app/t/why-does-homey-bridge-not-have-homekit-support/57957)

<div class="topic-metadata">

**Author:** [@MedicalAutumn](https://community.homey.app/u/MedicalAutumn)\
**Replies:** 13\
**Last updated:** [July 19, 2024, 6:00pm UTC](https://community.homey.app/t/why-does-homey-bridge-not-have-homekit-support/57957 "2024-07-19T18:00:20Z")

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So I bought a homey bridge recently and I was disappointed to se that it did not have support for Apple HomeKit. So I did some research before and the only way to connect homey with HomeKit is to have the “HomeyKit” app …

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## [OOMI Mote switch cannot be added](https://community.homey.app/t/oomi-mote-switch-cannot-be-added/82842)

<div class="topic-metadata">

**Author:** [@jardak](https://community.homey.app/u/jardak)\
**Replies:** 31\
**Last updated:** [February 14, 2024, 3:38am UTC](https://community.homey.app/t/oomi-mote-switch-cannot-be-added/82842 "2024-02-14T03:38:42Z")

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Hi, I’m new to Homey Pro. Wanted to migrate from my existing z-wave network, but I met a problem at the beginning: I have several OOMI Mote switches: They are probably just rebranded Aeotec ones: https://aeotec.com/pr…

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## [Why doesn't Homey demand a password?](https://community.homey.app/t/why-doesnt-homey-demand-a-password/113066)

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**Author:** [@Julian\_Driver](https://community.homey.app/u/Julian_Driver)\
**Replies:** 13\
**Last updated:** [July 19, 2024, 7:59am UTC](https://community.homey.app/t/why-doesnt-homey-demand-a-password/113066 "2024-07-19T07:59:38Z")

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When I log on either by phone or PC no password is demanded, even though one was asked for on first use. Is it possible for me to see the log on process to troubleshoot it?

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## [Play ElevenLabs on Homey](https://community.homey.app/t/play-elevenlabs-on-homey/113039)

<div class="topic-metadata">

**Author:** [@Amersfoort](https://community.homey.app/u/Amersfoort)\
**Replies:** 1\
**Last updated:** [July 18, 2024, 3:39pm UTC](https://community.homey.app/t/play-elevenlabs-on-homey/113039 "2024-07-18T15:39:51Z")

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With the Logics app I send a POST request to a web api. The result of the Logics command is receiving a mp3 “file” as a variable. I would like to play this on a Chromecast (Google Nest mini) or Sonos device. Because it …

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## [Evalogik dual channel outdoor z-wave plug](https://community.homey.app/t/evalogik-dual-channel-outdoor-z-wave-plug/97050)

<div class="topic-metadata">

**Author:** [@Brian\_Westfall](https://community.homey.app/u/Brian_Westfall)\
**Replies:** 5\
**Last updated:** [July 18, 2024, 3:12pm UTC](https://community.homey.app/t/evalogik-dual-channel-outdoor-z-wave-plug/97050 "2024-07-18T15:12:13Z")

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I’m somewhat new to Homey and have a Homey Pro (early 2023) and I’m in the US. I’m migrating from SmartThings and have managed to get about 75% of my devices moved over which I feel is a good start. The rest don’t have a…

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## [Cast a Youtube video don't work anymore](https://community.homey.app/t/cast-a-youtube-video-dont-work-anymore/112977)

<div class="topic-metadata">

**Author:** [@Rembo038](https://community.homey.app/u/Rembo038)\
**Replies:** 6\
**Last updated:** [July 18, 2024, 2:53pm UTC](https://community.homey.app/t/cast-a-youtube-video-dont-work-anymore/112977 "2024-07-18T14:53:59Z")

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Hello, I usually cast a fireplace to a monitor under the TV. But since last week the video is no longer displayed and I see the Homey logo. When I start it as a test in the homey software, it times out. Does anyone h…

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## [\[SupportRequest\] TP-Link Tapo - Smart plugs, energy monitoring](https://community.homey.app/t/supportrequest-tp-link-tapo-smart-plugs-energy-monitoring/67338)

<div class="topic-metadata">

**Author:** [@Neil\_Alford](https://community.homey.app/u/Neil_Alford)\
**Replies:** 9\
**Last updated:** [July 18, 2024, 9:11am UTC](https://community.homey.app/t/supportrequest-tp-link-tapo-smart-plugs-energy-monitoring/67338 "2024-07-18T09:11:26Z")

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I bought some Tapo TP-Link P110 smart plugs, mainly to use for energy monitoring but I have been unable to get the energy monitoring working with Homey, I can see and control the switch but nothing shows up for the energ…

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## [Motion trigger With tapo c200](https://community.homey.app/t/motion-trigger-with-tapo-c200/44435)

<div class="topic-metadata">

**Author:** [@Fred12](https://community.homey.app/u/Fred12)\
**Replies:** 5\
**Last updated:** [July 18, 2024, 7:20am UTC](https://community.homey.app/t/motion-trigger-with-tapo-c200/44435 "2024-07-18T07:20:56Z")

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I have a tapo c200 Camera and i have manage to link it to my homey. I have understood that some has been able to trigger a flow when the camera detects motion. But I havn’t. Is it possible? Can someone explain how?

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## [How to play sound like door bells, ... with homey pro 2023?](https://community.homey.app/t/how-to-play-sound-like-door-bells-with-homey-pro-2023/103834)

<div class="topic-metadata">

**Author:** [@Gerhard\_Schober](https://community.homey.app/u/Gerhard_Schober)\
**Replies:** 12\
**Last updated:** [July 16, 2024, 7:29pm UTC](https://community.homey.app/t/how-to-play-sound-like-door-bells-with-homey-pro-2023/103834 "2024-07-16T19:29:52Z")

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Is there a way to play differnt sound snippets triggered by flows ? e.g. play a door bell sound if a button is pressed or a audio confirmation after having armed a zone ? I saw some notes for Sonos only. Is there a gener…

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