# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=12 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 13 --- ## [Aqara H2 EU switches support](https://community.homey.app/t/aqara-h2-eu-switches-support/149942)
**Author:** [@tux](https://community.homey.app/u/tux)\ **Replies:** 24\ **Last updated:** [June 30, 2026, 3:11pm UTC](https://community.homey.app/t/aqara-h2-eu-switches-support/149942 "2026-06-30T15:11:21Z")
Hi Folks I am currently contemplating to buy a Homey Pro (mini?) and migrate away from HomeAssistant to a more battery included solution. For me, it has been very hard to find out if and how well the Aqara H2 switches … --- ## [AWOL projector screen](https://community.homey.app/t/awol-projector-screen/124623)
**Author:** [@Dd3](https://community.homey.app/u/Dd3)\ **Replies:** 5\ **Last updated:** [June 30, 2026, 10:56am UTC](https://community.homey.app/t/awol-projector-screen/124623 "2026-06-30T10:56:16Z")
Hi, After many hours searching and zero hits I’m hoping someone will have a bright idea how I can get my homey to control my newly purchased awol motorised ALR screen. It has a remote with details on it as in the pic. … --- ## [Using flows in an advance way](https://community.homey.app/t/using-flows-in-an-advance-way/156720)
**Author:** [@Cor\_van\_Leuken](https://community.homey.app/u/Cor_van_Leuken)\ **Replies:** 2\ **Last updated:** [June 30, 2026, 8:49am UTC](https://community.homey.app/t/using-flows-in-an-advance-way/156720 "2026-06-30T08:49:59Z")
I have two questions about using flows: I have an advanced flow using multiple ‘when’ actions. the flow operates correct when one of the ‘when’ fields is triggered. But I want to use it also directly from my phone s… --- ## [Daikin Airbase app](https://community.homey.app/t/daikin-airbase-app/156715)
**Author:** [@Bobby1](https://community.homey.app/u/Bobby1)\ **Replies:** 1\ **Last updated:** [June 30, 2026, 7:09am UTC](https://community.homey.app/t/daikin-airbase-app/156715 "2026-06-30T07:09:41Z")
Is there support for a Daikin VRV system that uses the Daikin Airbase app and Wifi adapter BRP15B61. Reading through the info on the Daikin AI Homey app suggests that it only supports wifi adapters that use the Daikin O… --- ## [Homey very slow](https://community.homey.app/t/homey-very-slow/151987)
**Author:** [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\ **Replies:** 34\ **Last updated:** [June 30, 2026, 5:19am UTC](https://community.homey.app/t/homey-very-slow/151987 "2026-06-30T05:19:46Z")
Last night my Homey Pro was updated to 12.13.0-rc.3 and since that everything seems slow. So, a Z-Wave or Zigbee motion sensor notices movement and only 30 seconds later the Zigbee lights switch on. Anyone else has this… --- ## [Impact of Reporting Interval and decimals on battery life](https://community.homey.app/t/impact-of-reporting-interval-and-decimals-on-battery-life/156713)
**Author:** [@Oliver\_S](https://community.homey.app/u/Oliver_S)\ **Replies:** 1\ **Last updated:** [June 29, 2026, 10:41pm UTC](https://community.homey.app/t/impact-of-reporting-interval-and-decimals-on-battery-life/156713 "2026-06-29T22:41:43Z")
Hi, I have two different questions. Last year, I bought a Homey Pro and a bunch of Sonoff temperature sensors, SNZB-02P. Recently, I bought another 5 sensors of the same model. By the way, I think they’re really good s… --- ## [Read data from echo](https://community.homey.app/t/read-data-from-echo/85107)
**Author:** [@Skal](https://community.homey.app/u/Skal)\ **Replies:** 3\ **Last updated:** [June 29, 2026, 3:46pm UTC](https://community.homey.app/t/read-data-from-echo/85107 "2026-06-29T15:46:20Z")
Hello, I’ve connected alexa to my homey pro. And I can export all the devices detected by the homey to alexa environment. Since I have an echo plus gen2, this device has a temperature sensor. From the alexa app, I can … --- ## [Restore a flow from backup possible](https://community.homey.app/t/restore-a-flow-from-backup-possible/119420)
**Author:** [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Replies:** 9\ **Last updated:** [June 29, 2026, 3:16am UTC](https://community.homey.app/t/restore-a-flow-from-backup-possible/119420 "2026-06-29T03:16:42Z")
I accidentally deleted a large part of my flows in an advanced flow tab. Is it possible to restore it (the partially deleted advanced flow tab) I do have the paid backup, but understand these are full system backups. Ca… --- ## [Device Type change](https://community.homey.app/t/device-type-change/111094)
**Author:** [@eddiebullman](https://community.homey.app/u/eddiebullman)\ **Replies:** 8\ **Last updated:** [June 28, 2026, 12:22pm UTC](https://community.homey.app/t/device-type-change/111094 "2026-06-28T12:22:39Z")
Hi is there any way to change the device type as I have several shelly relays that I use to control lights but in the Homey app I can’t change them lights.is there any way to change this in the app so they appear as ligh… --- ## [Virtual device and new future “snelle start” homey app](https://community.homey.app/t/virtual-device-and-new-future-snelle-start-homey-app/156654)
**Author:** [@Paul\_Hemels](https://community.homey.app/u/Paul_Hemels)\ **Replies:** 3\ **Last updated:** [June 28, 2026, 9:42am UTC](https://community.homey.app/t/virtual-device-and-new-future-snelle-start-homey-app/156654 "2026-06-28T09:42:49Z")
After introducing “snelle start” in the homey app, my virtual device is not working, like it was. When I put “snelle start” off, the snelle start button is removed from the button. But when pressing the button still th… --- ## [Signed up with email with typo that ends in .comt now can't change it!](https://community.homey.app/t/signed-up-with-email-with-typo-that-ends-in-comt-now-cant-change-it/156643)
**Author:** [@Toby\_1](https://community.homey.app/u/Toby_1)\ **Replies:** 1\ **Last updated:** [June 27, 2026, 11:14pm UTC](https://community.homey.app/t/signed-up-with-email-with-typo-that-ends-in-comt-now-cant-change-it/156643 "2026-06-27T23:14:07Z")
I created my account with an email typo of mymail@mailbox.comt instead of @mailbox.com. Now I can’t change it because it wants to send a verification email to the address that does not exist. Do not know why I could setu… --- ## [ChatGPT integration fails on Flow Action Cards / THEN cards](https://community.homey.app/t/chatgpt-integration-fails-on-flow-action-cards-then-cards/155885)
**Author:** [@Astrapowerrr](https://community.homey.app/u/Astrapowerrr)\ **Replies:** 3\ **Last updated:** [June 27, 2026, 8:25pm UTC](https://community.homey.app/t/chatgpt-integration-fails-on-flow-action-cards-then-cards/155885 "2026-06-27T20:25:55Z")
Hi all, I’m trying to use the Homey integration in ChatGPT to create or edit flows. The connection itself seems to work, but ChatGPT cannot retrieve the Flow Action Cards / THEN cards. When it calls list\_flow\_action\_ca… --- ## [Rollershutters no longer operational in google assistant](https://community.homey.app/t/rollershutters-no-longer-operational-in-google-assistant/156544)
**Author:** [@Priknr1](https://community.homey.app/u/Priknr1)\ **Replies:** 7\ **Last updated:** [June 27, 2026, 9:46am UTC](https://community.homey.app/t/rollershutters-no-longer-operational-in-google-assistant/156544 "2026-06-27T09:46:31Z")
Since recently, some of my roller shutters are no longer operated from within Google home . Upto 2 weeks ago: Hey google, put all shutters to 50% → 5 shutters start moving Now: Hey google, put all shutters to 50% →… --- ## [Adding two text-format time values](https://community.homey.app/t/adding-two-text-format-time-values/156569)
**Author:** [@bobha](https://community.homey.app/u/bobha)\ **Replies:** 5\ **Last updated:** [June 27, 2026, 7:11am UTC](https://community.homey.app/t/adding-two-text-format-time-values/156569 "2026-06-27T07:11:44Z")
Please excuse me if this is obvious, but I have been going round in circles trying to find the solution. I want to be able to enter two time values as text (e.g. 15:17) and add them (start time + duration = stop time). … --- ## [Mertik Maxitrol](https://community.homey.app/t/mertik-maxitrol/10059)
**Author:** [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\ **Replies:** 93\ **Last updated:** [June 26, 2026, 6:52pm UTC](https://community.homey.app/t/mertik-maxitrol/10059 "2026-06-26T18:52:31Z")
I am new to Homey, I was a Domoticz user. In Domoticz I was able to control my fireplace (on, flame-up / flame-down and off) through my connected RFXcom device. The remote the fireplace uses is the Mertik Maxitrol (B6R-H… --- ## [Solar energy totals are totally off since update 13.3.0](https://community.homey.app/t/solar-energy-totals-are-totally-off-since-update-13-3-0/156601)
**Author:** [@Gunther\_Despieghelei](https://community.homey.app/u/Gunther_Despieghelei)\ **Replies:** 0\ **Last updated:** [June 26, 2026, 1:43pm UTC](https://community.homey.app/t/solar-energy-totals-are-totally-off-since-update-13-3-0/156601 "2026-06-26T13:43:50Z")
On the 25th morning Homey updated to 13.3.0 since then the totals are totally off (the graph itself is still fine). Already restarted the sma energy app to no avail. Rebooted homey but no succes. The max total ac solar i… --- ## [Switchbot Hub 3](https://community.homey.app/t/switchbot-hub-3/139752)
**Author:** [@Yann\_Liqueur](https://community.homey.app/u/Yann_Liqueur)\ **Replies:** 14\ **Last updated:** [June 26, 2026, 10:37am UTC](https://community.homey.app/t/switchbot-hub-3/139752 "2026-06-26T10:37:37Z")
I’m quickly sharing my experience during the Amazon Prime Days, I bought a SwitchBot Hub 3… I’m looking for a nice remote device… even though I don’t have any SwitchBot devices, so I knew I took a risk Most of my dev… --- ## [Honey stopped working and can not be reset! Help needed](https://community.homey.app/t/honey-stopped-working-and-can-not-be-reset-help-needed/156590)
**Author:** [@Winni\_Schoeb](https://community.homey.app/u/Winni_Schoeb)\ **Replies:** 2\ **Last updated:** [June 26, 2026, 9:41am UTC](https://community.homey.app/t/honey-stopped-working-and-can-not-be-reset-help-needed/156590 "2026-06-26T09:41:20Z")
Honey pro stopped working completely. Powers up desk no ring light suddenly red reboot same procedure again. Hard reset 30seconds pin does not work at all!! Need help!! Can’t open a support ticket since everything I try … --- ## [What’s One Homey Feature You Use Every Day?](https://community.homey.app/t/what-s-one-homey-feature-you-use-every-day/156412)
**Author:** [@flukcher\_Doss](https://community.homey.app/u/flukcher_Doss)\ **Replies:** 6\ **Last updated:** [June 25, 2026, 9:31pm UTC](https://community.homey.app/t/what-s-one-homey-feature-you-use-every-day/156412 "2026-06-25T21:31:01Z")
Hey everyone, I’ve been exploring more of what Homey can do, and it made me curious about the features and automations that people actually use on a daily basis. Is there a particular flow, device, or setup that has ma… --- ## [Connecting Alphaess in homey app does not work](https://community.homey.app/t/connecting-alphaess-in-homey-app-does-not-work/151521)
**Author:** [@Jan\_Bos1](https://community.homey.app/u/Jan_Bos1)\ **Replies:** 9\ **Last updated:** [June 25, 2026, 4:04pm UTC](https://community.homey.app/t/connecting-alphaess-in-homey-app-does-not-work/151521 "2026-06-25T16:04:51Z")
I tryed to connect my Alpha ess smile g3 t10 in the homey app, but got “failed to list devices”. Already made appid en appsecret. Who can help me? --- ## [\[FEEDBACK\] What functionality would you like to see from EcoFlow?](https://community.homey.app/t/feedback-what-functionality-would-you-like-to-see-from-ecoflow/113035)
**Author:** [@Doekse](https://community.homey.app/u/Doekse)\ **Replies:** 23\ **Last updated:** [June 25, 2026, 8:03am UTC](https://community.homey.app/t/feedback-what-functionality-would-you-like-to-see-from-ecoflow/113035 "2026-06-25T08:03:39Z")
Hi everyone, We are excited to announce that we are in discussions with EcoFlow. :tada: They are developing their API and would love to hear from our users about the features you would like to see in a potential Homey … --- ## [Traploos dimmen met flows](https://community.homey.app/t/traploos-dimmen-met-flows/155472)
**Author:** [@Aaron\_Westenberg](https://community.homey.app/u/Aaron_Westenberg)\ **Replies:** 10\ **Last updated:** [June 24, 2026, 7:55pm UTC](https://community.homey.app/t/traploos-dimmen-met-flows/155472 "2026-06-24T19:55:56Z")
Hoi, Ik heb sinds een paar weken een Homey Pro 2026 en ben overgestapt vanaf Home Assistant, omdat ik merkte dat het meer onderhoud kostte dan ik tijd had. Nu probeer ik met Advanced Flows een traploze dimmer te maken … --- ## [How to connect a Thread device to Homey by using an Apple Thread Border Router?](https://community.homey.app/t/how-to-connect-a-thread-device-to-homey-by-using-an-apple-thread-border-router/156465)
**Author:** [@DirkG](https://community.homey.app/u/DirkG)\ **Replies:** 9\ **Last updated:** [June 24, 2026, 5:36pm UTC](https://community.homey.app/t/how-to-connect-a-thread-device-to-homey-by-using-an-apple-thread-border-router/156465 "2026-06-24T17:36:29Z")
It’s actually a very simple question, but I’m having trouble understanding some of the basics. According to various threads and posts, using Homey Pro to manage Thread and Zigbee devices in parallel can cause problems, … --- ## [Remove zone restriction for creating groups](https://community.homey.app/t/remove-zone-restriction-for-creating-groups/156466)
**Author:** [@Zmove](https://community.homey.app/u/Zmove)\ **Replies:** 2\ **Last updated:** [June 24, 2026, 12:13pm UTC](https://community.homey.app/t/remove-zone-restriction-for-creating-groups/156466 "2026-06-24T12:13:54Z")
Hello, I don’t understand why there is a zone restriction for creating groups. It just remove useful flexibility no ? Basic use case : I have several connected shutters. They are not in the same zone, but when I leave… --- ## [Powered thread router devices (FTD) choices in Canada - Eve Energy?](https://community.homey.app/t/powered-thread-router-devices-ftd-choices-in-canada-eve-energy/156473)
**Author:** [@Luca1](https://community.homey.app/u/Luca1)\ **Replies:** 4\ **Last updated:** [June 24, 2026, 12:46am UTC](https://community.homey.app/t/powered-thread-router-devices-ftd-choices-in-canada-eve-energy/156473 "2026-06-24T00:46:50Z")
Hi I’m relatively new to homey. I’ve been using Google home for a long time for automation. As time to replace my aging Nest protect devices, I’ve been testing a couple of Heiman S1-M smoke detectors, which use Matter-… --- ## [Fibaro sun sensor not registering lux well](https://community.homey.app/t/fibaro-sun-sensor-not-registering-lux-well/156303)
**Author:** [@CasduPree](https://community.homey.app/u/CasduPree)\ **Replies:** 21\ **Last updated:** [June 23, 2026, 1:29pm UTC](https://community.homey.app/t/fibaro-sun-sensor-not-registering-lux-well/156303 "2026-06-23T13:29:41Z")
Hi, I recently bought the fibaro multi sensor to automate my sun screen under my porch. It does work, but sometimes it suddenly stops registering lux and goes from 15.000 to 0. And then stays at 0 for a while. Since my… --- ## [Push messages keeps coming](https://community.homey.app/t/push-messages-keeps-coming/156429)
**Author:** [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)\ **Replies:** 4\ **Last updated:** [June 22, 2026, 7:04pm UTC](https://community.homey.app/t/push-messages-keeps-coming/156429 "2026-06-22T19:04:58Z")
Hello you Homey s. Does anybody know why some of my push messages keeps coming. I have to restart Homey to get it to stop sending me the same message over and over again --- ## [Ring status "doorbell" and "all alarms" cannot be selected anymore](https://community.homey.app/t/ring-status-doorbell-and-all-alarms-cannot-be-selected-anymore/156418)
**Author:** [@Andre\_Heijlighen](https://community.homey.app/u/Andre_Heijlighen)\ **Replies:** 3\ **Last updated:** [June 22, 2026, 2:10pm UTC](https://community.homey.app/t/ring-status-doorbell-and-all-alarms-cannot-be-selected-anymore/156418 "2026-06-22T14:10:33Z")
Due to the fact that both statusses are not working anymore, my flows to ring via external bell do not work anymore. It used to work for a long time. Auhentication is OK. Camera view in Homey is also OK. What can I… --- ## [Why doesend this worK](https://community.homey.app/t/why-doesend-this-work/156186)
**Author:** [@PHoogmoed](https://community.homey.app/u/PHoogmoed)\ **Replies:** 5\ **Last updated:** [June 20, 2026, 2:40pm UTC](https://community.homey.app/t/why-doesend-this-work/156186 "2026-06-20T14:40:08Z")
When I test it, it works, but in practice, the light doesn’t turn on. Who can help? Thx Paul --- ## [Ecoflow Portable Power Stations App](https://community.homey.app/t/ecoflow-portable-power-stations-app/156343)
**Author:** [@Carl](https://community.homey.app/u/Carl)\ **Replies:** 2\ **Last updated:** [June 20, 2026, 11:32am UTC](https://community.homey.app/t/ecoflow-portable-power-stations-app/156343 "2026-06-20T11:32:32Z")
Anyone any idea how to use this app? It clearly states it supports the battery I have. However as you can see from the screenshot it is pointless as it gives absolutely no information about the battery. I emailed the de… [Previous page](https://community.homey.app/c/questions-help/8.md?page=11) [Next page](https://community.homey.app/c/questions-help/8.md?page=13)