# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=117

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 118

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## [Nanoleaf lights do not appear as available in Homey Pro](https://community.homey.app/t/nanoleaf-lights-do-not-appear-as-available-in-homey-pro/98097)

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**Author:** [@cscottbrown](https://community.homey.app/u/cscottbrown)\
**Replies:** 7\
**Last updated:** [August 29, 2024, 2:24am UTC](https://community.homey.app/t/nanoleaf-lights-do-not-appear-as-available-in-homey-pro/98097 "2024-08-29T02:24:30Z")

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I have three sets of Nanoleaf lights (2 x Shapes and 1 x Elements). They are in my Nanoleaf app, working well. They are also visible by Google Home. However, no matter what I try, the Homey app won’t see any of the devic…

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## [Homekit Experiment](https://community.homey.app/t/homekit-experiment/115135)

<div class="topic-metadata">

**Author:** [@Goshawk29](https://community.homey.app/u/Goshawk29)\
**Replies:** 2\
**Last updated:** [August 28, 2024, 5:03pm UTC](https://community.homey.app/t/homekit-experiment/115135 "2024-08-28T17:03:30Z")

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Anyone else having issues with homekit experiment not working lately? Was working great but last 48 hours devices are showing as “no response” in homekit but work in homey app. Have Nothing new was added or changed…try…

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## [Migrate from Fibaro HC2](https://community.homey.app/t/migrate-from-fibaro-hc2/115116)

<div class="topic-metadata">

**Author:** [@girts](https://community.homey.app/u/girts)\
**Replies:** 3\
**Last updated:** [August 28, 2024, 11:37am UTC](https://community.homey.app/t/migrate-from-fibaro-hc2/115116 "2024-08-28T11:37:59Z")

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Has anyone migrated from Fibaro HC2 to Homey Pro? How complex is the process, and are there any installers who specialize in this kind of migration?

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## [Change Homey notification sound](https://community.homey.app/t/change-homey-notification-sound/78762)

<div class="topic-metadata">

**Author:** [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Replies:** 16\
**Last updated:** [August 28, 2024, 11:18am UTC](https://community.homey.app/t/change-homey-notification-sound/78762 "2024-08-28T11:18:58Z")

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Is there anyway to change the alert on your device for Homey notifications? Some notifications are very important and I would like to have them sound different from other info only notifications.

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## [OSO Charge hotwater heater VVB](https://community.homey.app/t/oso-charge-hotwater-heater-vvb/115100)

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**Author:** [@olenesset](https://community.homey.app/u/olenesset)\
**Replies:** 4\
**Last updated:** [August 28, 2024, 9:27am UTC](https://community.homey.app/t/oso-charge-hotwater-heater-vvb/115100 "2024-08-28T09:27:12Z")

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Hi! I have installed OSO charge heating tank. I would like to use Sparegris to control the unit. But OSO charge is missing in Sparegris. Is it possible to incooroprate it?

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## [Knowing how much it has rained today](https://community.homey.app/t/knowing-how-much-it-has-rained-today/115055)

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**Author:** [@Jomi](https://community.homey.app/u/Jomi)\
**Replies:** 4\
**Last updated:** [August 27, 2024, 9:17pm UTC](https://community.homey.app/t/knowing-how-much-it-has-rained-today/115055 "2024-08-27T21:17:55Z")

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For watering the garden, I want to make it dependent on a weather forecast app, which shares how much it has rained today. If more then e.g. 5mm, I disable the power of the watering computer and enable it 2 days later. I…

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## [Problems connecting Aqara](https://community.homey.app/t/problems-connecting-aqara/90743)

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**Author:** [@Remykrs](https://community.homey.app/u/Remykrs)\
**Replies:** 4\
**Last updated:** [August 26, 2024, 1:02pm UTC](https://community.homey.app/t/problems-connecting-aqara/90743 "2024-08-26T13:02:01Z")

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Hi, I have trouble with connecting a Aqara temperature and humidity sensor to my Homey Pro 19. I have severals of them in my system already but my new ones don’t want to connect. I have tried to reinstall the app, reboo…

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## [Red lamps](https://community.homey.app/t/red-lamps/115024)

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**Author:** [@Ronald\_Bloembergen](https://community.homey.app/u/Ronald_Bloembergen)\
**Replies:** 3\
**Last updated:** [August 26, 2024, 11:56am UTC](https://community.homey.app/t/red-lamps/115024 "2024-08-26T11:56:56Z")

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hopefully somebody knows the solution for this: My Philip Hue lamps keep on Red while using them in a automated job (eg lamps on just before sun is going down) . I did remove the lamps ,changed to various scenes but th…

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## [Widgets failing on Android](https://community.homey.app/t/widgets-failing-on-android/55683)

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**Author:** [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Replies:** 11\
**Last updated:** [August 25, 2024, 9:02pm UTC](https://community.homey.app/t/widgets-failing-on-android/55683 "2024-08-25T21:02:11Z")

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Anyone having troubles with Android widgets too? I think problem began to occur after upgrading my phone to Android 12. Have disabled all suspend and memory-/battery saving features as far as I know. After starting the…

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## [Problem adding Homey Bridge to Homey - Not Found (MongoDB): Zone with ID](https://community.homey.app/t/problem-adding-homey-bridge-to-homey-not-found-mongodb-zone-with-id/114722)

<div class="topic-metadata">

**Author:** [@Rutgerh](https://community.homey.app/u/Rutgerh)\
**Replies:** 22\
**Last updated:** [August 25, 2024, 7:53pm UTC](https://community.homey.app/t/problem-adding-homey-bridge-to-homey-not-found-mongodb-zone-with-id/114722 "2024-08-25T19:53:16Z")

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Homey Bridge (new) can’t find the Wifi network, anybody any experience with it? I cannot do a factory reset as described in the instructions. My idea is that the Wifi antenna is defect

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## [Homey Pro 2023 wifi connection issues?](https://community.homey.app/t/homey-pro-2023-wifi-connection-issues/81229)

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**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 30\
**Last updated:** [August 25, 2024, 4:42am UTC](https://community.homey.app/t/homey-pro-2023-wifi-connection-issues/81229 "2024-08-25T04:42:39Z")

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My Homey seems to lose network connection a lot. I get messages every four minutes (or so) that my other network devices are offline, then a minute later that they’re online again…Apart from this, all seems fine. Anyone…

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## [Group devices](https://community.homey.app/t/group-devices/77773)

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**Author:** [@Marieke](https://community.homey.app/u/Marieke)\
**Replies:** 12\
**Last updated:** [August 25, 2024, 7:10pm UTC](https://community.homey.app/t/group-devices/77773 "2024-08-25T19:10:41Z")

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Hi all, Is there a way to group devices with the new Homey pro without an extra app? As I go to advanced device settings, I see a text field ‘Groups’. But I can’t find a way to create a group of devices. Can you help ou…

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## [Homey Notifications](https://community.homey.app/t/homey-notifications/114987)

<div class="topic-metadata">

**Author:** [@Lane\_Canada](https://community.homey.app/u/Lane_Canada)\
**Replies:** 1\
**Last updated:** [August 25, 2024, 3:59pm UTC](https://community.homey.app/t/homey-notifications/114987 "2024-08-25T15:59:33Z")

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I see a notification today, looks like this: I don’t know what it is referring to.

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## [Diagnosing "timout" as push, but nothing in events?](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695)

<div class="topic-metadata">

**Author:** [@Tiwas](https://community.homey.app/u/Tiwas)\
**Replies:** 11\
**Last updated:** [August 25, 2024, 2:53pm UTC](https://community.homey.app/t/diagnosing-timout-as-push-but-nothing-in-events/114695 "2024-08-25T14:53:41Z")

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Every night, I’m getting a message from Homey to my phone simply saying “timeout”. Nothing more. If I click it, I get a message box in the Homey app saying…“timout”. Not very helpful. As far as I can see, there’s nothing…

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## [Advanced flow for effect control](https://community.homey.app/t/advanced-flow-for-effect-control/114884)

<div class="topic-metadata">

**Author:** [@kinaputten](https://community.homey.app/u/kinaputten)\
**Replies:** 5\
**Last updated:** [August 25, 2024, 12:58pm UTC](https://community.homey.app/t/advanced-flow-for-effect-control/114884 "2024-08-25T12:58:44Z")

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I have created a advanced flow to turn off heating in my bathrooms if the effect goes over 4.8kwh But i want the flow to only turn off the heating if the effect stays over 4.8kwh for 20sec, so im wondering if the flo…

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## [Apple Music cover](https://community.homey.app/t/apple-music-cover/114980)

<div class="topic-metadata">

**Author:** [@Pa\_Heve](https://community.homey.app/u/Pa_Heve)\
**Replies:** 0\
**Last updated:** [August 25, 2024, 12:53pm UTC](https://community.homey.app/t/apple-music-cover/114980 "2024-08-25T12:53:24Z")

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Hi all, I have sonos attached to homey. On Sonos I have a service enabled that connects to Apple Music. When I play a song from out the sonos application the cover of the song is shown in the Sonos app. When I use Hom…

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## [What use case for Homey Bridge?](https://community.homey.app/t/what-use-case-for-homey-bridge/114939)

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**Author:** [@ricercar](https://community.homey.app/u/ricercar)\
**Replies:** 5\
**Last updated:** [August 25, 2024, 8:15am UTC](https://community.homey.app/t/what-use-case-for-homey-bridge/114939 "2024-08-25T08:15:31Z")

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I was considering buying a Homey bridge to cover my garage which is 20 m away from my Homey Pro, too far for zigbee devices to reach but, if I understand correctly, the bridge doesn’t deserve its name since it doesn’t “b…

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## [Notification highlighting specific device using logic](https://community.homey.app/t/notification-highlighting-specific-device-using-logic/114752)

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**Author:** [@HaaBo](https://community.homey.app/u/HaaBo)\
**Replies:** 2\
**Last updated:** [August 22, 2024, 7:25pm UTC](https://community.homey.app/t/notification-highlighting-specific-device-using-logic/114752 "2024-08-22T19:25:11Z")

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Hi! I have an idea I want to execute in a flow, but cant seem to wrap my head around solving this one: In my apartment i have several windows, all outfitted with contact sensors. I have made a flow that tells me via a …

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## [Outdoor luminance sensor](https://community.homey.app/t/outdoor-luminance-sensor/114806)

<div class="topic-metadata">

**Author:** [@Kim\_Nielsen](https://community.homey.app/u/Kim_Nielsen)\
**Replies:** 5\
**Last updated:** [August 22, 2024, 4:01pm UTC](https://community.homey.app/t/outdoor-luminance-sensor/114806 "2024-08-22T16:01:27Z")

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I need an outdoor luminance sensor, that gives me a luminance reading at least once every 15. minute. Any recommendations on what to buy? I have my eyes on the Hue Outdoor sensor, but not sure if it only triggers the lum…

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## [Homey moods with govee](https://community.homey.app/t/homey-moods-with-govee/113657)

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**Author:** [@Zara](https://community.homey.app/u/Zara)\
**Replies:** 8\
**Last updated:** [August 22, 2024, 3:49pm UTC](https://community.homey.app/t/homey-moods-with-govee/113657 "2024-08-22T15:49:44Z")

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I use 3 Philips Hue lights and 3 Govee lights in my living room. I would like to create some standard moods for the living room, but I’m having trouble getting the Govee lights to cooperate. Is there a solution for this? …

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## [Aqara Hub M1S - Not possible to connect?](https://community.homey.app/t/aqara-hub-m1s-not-possible-to-connect/61658)

<div class="topic-metadata">

**Author:** [@Hedloff](https://community.homey.app/u/Hedloff)\
**Replies:** 27\
**Last updated:** [August 22, 2024, 3:40pm UTC](https://community.homey.app/t/aqara-hub-m1s-not-possible-to-connect/61658 "2024-08-22T15:40:24Z")

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Hello, Just bought a Aqara Hub M1s Model: hm1s-g01 Got it connected on aqara app on the phone, but cannot find it anywhere in Homey at all. Then its basically useless. Is there no support for it at all?

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## [Can’t find my Homey Pro 2023! - My Homey Pro doesn’t have a pinhole on the back!](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947)

<div class="topic-metadata">

**Author:** [@Easy\_Home](https://community.homey.app/u/Easy_Home)\
**Replies:** 14\
**Last updated:** [August 21, 2024, 9:14pm UTC](https://community.homey.app/t/can-t-find-my-homey-pro-2023-my-homey-pro-doesn-t-have-a-pinhole-on-the-back/92947 "2024-08-21T21:14:56Z")

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I also have the same problem. My Homey Pro doesn’t have a pinhole on the back! Moderated: Split from Can’t find my Homey Pro 2023! as it isn’t the same… You should not bother users of a topic with a clearly different…

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## [Enable and disable a flow from a homescreen widget](https://community.homey.app/t/enable-and-disable-a-flow-from-a-homescreen-widget/114772)

<div class="topic-metadata">

**Author:** [@tommy\_dog](https://community.homey.app/u/tommy_dog)\
**Replies:** 1\
**Last updated:** [August 21, 2024, 8:13pm UTC](https://community.homey.app/t/enable-and-disable-a-flow-from-a-homescreen-widget/114772 "2024-08-21T20:13:08Z")

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I have a few widgets on my android home screen for flows. Is there a way to enable and disable flows from a widget on the home screen? Yes of course I can go into the Homey app and enable / disable, but I wondered if I…

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## [How to send email notifications from Homey?](https://community.homey.app/t/how-to-send-email-notifications-from-homey/114773)

<div class="topic-metadata">

**Author:** [@Prince\_Kumar](https://community.homey.app/u/Prince_Kumar)\
**Replies:** 2\
**Last updated:** [August 21, 2024, 4:53pm UTC](https://community.homey.app/t/how-to-send-email-notifications-from-homey/114773 "2024-08-21T16:53:19Z")

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Hi there, How do we send email notifications from Homey? For example a snapshot image of video doorbell via email. OR an email / text message to alert about a sensor, e.g. water leak sensor? Appreciate your help.

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## [Climax sensors](https://community.homey.app/t/climax-sensors/114758)

<div class="topic-metadata">

**Author:** [@Stugan\_Bjare](https://community.homey.app/u/Stugan_Bjare)\
**Replies:** 4\
**Last updated:** [August 21, 2024, 3:19pm UTC](https://community.homey.app/t/climax-sensors/114758 "2024-08-21T15:19:43Z")

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Anyone that knows how to add Climax temperature sensor ie TS-9ZBS?

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## [Let Homey (2023) "forget" WiFi settings](https://community.homey.app/t/let-homey-2023-forget-wifi-settings/86984)

<div class="topic-metadata">

**Author:** [@CoonHouse](https://community.homey.app/u/CoonHouse)\
**Replies:** 5\
**Last updated:** [August 21, 2024, 11:38am UTC](https://community.homey.app/t/let-homey-2023-forget-wifi-settings/86984 "2024-08-21T11:38:51Z")

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How can I let my Homey “forget” it’s WiFi settings? At first I had my Homey connected to my network using WiFi, now it’s connected by ethernet with the USB adapter. But now the Homey is connected using both ethernet and…

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## [Thermostat that works](https://community.homey.app/t/thermostat-that-works/114739)

<div class="topic-metadata">

**Author:** [@Stugan\_Bjare](https://community.homey.app/u/Stugan_Bjare)\
**Replies:** 9\
**Last updated:** [August 21, 2024, 10:41am UTC](https://community.homey.app/t/thermostat-that-works/114739 "2024-08-21T10:41:27Z")

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I have a temperature sensor and a plug switch (both zigbee) from Climax. I can manually control the plug. I have associated the temperature sensor with Vthermo. It report the temperature and I can set the target temperat…

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## [Logging events](https://community.homey.app/t/logging-events/114748)

<div class="topic-metadata">

**Author:** [@Kim\_Nielsen](https://community.homey.app/u/Kim_Nielsen)\
**Replies:** 2\
**Last updated:** [August 21, 2024, 8:11am UTC](https://community.homey.app/t/logging-events/114748 "2024-08-21T08:11:42Z")

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I have a holiday flow that turns lights on and off when we are not home. I’m using the card “Continue with a chance of x%” to make the on/off a bit randomly. However, I would like to track when it happens - keep a log. …

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## [Forecast.solar](https://community.homey.app/t/forecast-solar/66883)

<div class="topic-metadata">

**Author:** [@Herman\_Zant](https://community.homey.app/u/Herman_Zant)\
**Replies:** 6\
**Last updated:** [August 21, 2024, 7:11am UTC](https://community.homey.app/t/forecast-solar/66883 "2024-08-21T07:11:10Z")

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I use the following link ; https://api.forecast.solar/estimate/53.16/6.60/50/62/3.92 to get hourly data on the performance of my solar panels for the next two days. Questions is how can I extract the solar panel output …

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## [Problems with pairing with google home assist](https://community.homey.app/t/problems-with-pairing-with-google-home-assist/114441)

<div class="topic-metadata">

**Author:** [@Gerrit\_van\_Vliet](https://community.homey.app/u/Gerrit_van_Vliet)\
**Replies:** 16\
**Last updated:** [August 20, 2024, 2:22pm UTC](https://community.homey.app/t/problems-with-pairing-with-google-home-assist/114441 "2024-08-20T14:22:51Z")

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I am a homey pro early 2023 user. My question I can suddenly no longer control a large part of my devices via google assist. I have removed google home and reinstalled it. I have redone the google connection in homey …

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