# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=113

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 114

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## [MQTT Setup Instructions - For a Beginner, Start to Finish Example / Instructions](https://community.homey.app/t/mqtt-setup-instructions-for-a-beginner-start-to-finish-example-instructions/116539)

<div class="topic-metadata">

**Author:** [@Dan\_Melideo](https://community.homey.app/u/Dan_Melideo)\
**Replies:** 6\
**Last updated:** [September 27, 2024, 12:09am UTC](https://community.homey.app/t/mqtt-setup-instructions-for-a-beginner-start-to-finish-example-instructions/116539 "2024-09-27T00:09:55Z")

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Hello, I am looking for simple and clear instructions for implementing MQTT within Homey Pro and possibly utilizing it as well to import device information from Home Assistant. I have read a number of postings and its ha…

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## [Tado App often stops working](https://community.homey.app/t/tado-app-often-stops-working/116742)

<div class="topic-metadata">

**Author:** [@Bisch](https://community.homey.app/u/Bisch)\
**Replies:** 3\
**Last updated:** [September 26, 2024, 3:48pm UTC](https://community.homey.app/t/tado-app-often-stops-working/116742 "2024-09-26T15:48:06Z")

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I often have to repair one tado device in homey tado app (tado app gets new permission after entering password). Is there a solution to this or at least a way to warn me. The devices aren’t marked as down when they are …

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## [Flow: when any light turned on then](https://community.homey.app/t/flow-when-any-light-turned-on-then/38619)

<div class="topic-metadata">

**Author:** [@Daniel\_S](https://community.homey.app/u/Daniel_S)\
**Replies:** 2\
**Last updated:** [September 25, 2024, 3:45pm UTC](https://community.homey.app/t/flow-when-any-light-turned-on-then/38619 "2024-09-25T15:45:00Z")

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Hi Homey friends. I am not able to find solution for such flow: When some light turns on then e.g. send pipup notification on TV with name of light. In the card Devices, there are only sensor triggers. I also could not f…

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## [Multisensor 7 lux and humidity dont report](https://community.homey.app/t/multisensor-7-lux-and-humidity-dont-report/116275)

<div class="topic-metadata">

**Author:** [@Rocky\_Lonigro](https://community.homey.app/u/Rocky_Lonigro)\
**Replies:** 1\
**Last updated:** [September 18, 2024, 12:24pm UTC](https://community.homey.app/t/multisensor-7-lux-and-humidity-dont-report/116275 "2024-09-18T12:24:40Z")

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Hi just got an aeotec multisensor 7 Was able to add it on batteries but didnt really oerform well. So added on usb now motion and tamper sensor work well it seems but humidity and lux dont report anything Already tried…

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## [KNX Shutters](https://community.homey.app/t/knx-shutters/99584)

<div class="topic-metadata">

**Author:** [@Antonio\_Ferreira](https://community.homey.app/u/Antonio_Ferreira)\
**Replies:** 3\
**Last updated:** [September 25, 2024, 10:36am UTC](https://community.homey.app/t/knx-shutters/99584 "2024-09-25T10:36:21Z")

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Hello, I’m looking to upgrade my KNX installation and I’m considering the Homey Pro. I was checking the KNX App, but I don’t see support for shutter devices. Is it possible to control KNX shutters with Homey? Thanks …

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## [Best RF remote?](https://community.homey.app/t/best-rf-remote/116637)

<div class="topic-metadata">

**Author:** [@Mathias\_W](https://community.homey.app/u/Mathias_W)\
**Replies:** 1\
**Last updated:** [September 24, 2024, 6:13pm UTC](https://community.homey.app/t/best-rf-remote/116637 "2024-09-24T18:13:47Z")

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Hi New to Homey and setting it all up. Excellent product so far. So I understand reading the forums posts that pairing a generic RF remote is not possible. Fair enough. So my next plan was to get an RF remote that some…

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## [HomeWizard Plug-In Battery](https://community.homey.app/t/homewizard-plug-in-battery/116589)

<div class="topic-metadata">

**Author:** [@sschot](https://community.homey.app/u/sschot)\
**Replies:** 2\
**Last updated:** [September 24, 2024, 6:20am UTC](https://community.homey.app/t/homewizard-plug-in-battery/116589 "2024-09-24T06:20:41Z")

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Good day, I am thinking abou the HW Plug-In Battery. The mail goal from HW is to use in only to store sunpower, and discharge when there is no sunpower. This is ofc a nice and proper function and idea, but nowadays it …

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## [How to change the device status into custom text](https://community.homey.app/t/how-to-change-the-device-status-into-custom-text/116542)

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**Author:** [@Wil\_Amendt](https://community.homey.app/u/Wil_Amendt)\
**Replies:** 7\
**Last updated:** [September 23, 2024, 7:43pm UTC](https://community.homey.app/t/how-to-change-the-device-status-into-custom-text/116542 "2024-09-23T19:43:23Z")

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Hi there, Using Homey Pro now for one week and I set all my devices up without any problems. Also the advanced flows are working great. Did some search about how to customise the device staus into my own text. So inste…

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## [Homey pro 2023 is apparently offline, but everything works in the background](https://community.homey.app/t/homey-pro-2023-is-apparently-offline-but-everything-works-in-the-background/87920)

<div class="topic-metadata">

**Author:** [@Magnus\_Stave](https://community.homey.app/u/Magnus_Stave)\
**Replies:** 28\
**Last updated:** [September 23, 2024, 7:29pm UTC](https://community.homey.app/t/homey-pro-2023-is-apparently-offline-but-everything-works-in-the-background/87920 "2024-09-23T19:29:35Z")

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After updating to v10.0.3, my new Homey Pro 23 has apparently gone offline, and you cannot access it, either on the mobile app, web app or on developer tools. However, everything, including all automations, works perfect…

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## [Push notification with buttons](https://community.homey.app/t/push-notification-with-buttons/116538)

<div class="topic-metadata">

**Author:** [@Peter\_Heemskerk](https://community.homey.app/u/Peter_Heemskerk)\
**Replies:** 18\
**Last updated:** [September 23, 2024, 1:57pm UTC](https://community.homey.app/t/push-notification-with-buttons/116538 "2024-09-23T13:57:12Z")

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is there a way to create notifications with buttons so that you can confirm a notification. You could then use this to control something! for example: when the 3D printer is ready, send a notification with: disable 3D …

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## [Change username](https://community.homey.app/t/change-username/116575)

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**Author:** [@sschot](https://community.homey.app/u/sschot)\
**Replies:** 2\
**Last updated:** [September 23, 2024, 1:16pm UTC](https://community.homey.app/t/change-username/116575 "2024-09-23T13:16:20Z")

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Could anyone please inform me how to change my username of the forum? I can not find this option in all settings I do have checked. Thanks in advance for your information and support! Thanks Steven

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## [Problem with Aeotec indoor siren 6 and Homey Pro 2023](https://community.homey.app/t/problem-with-aeotec-indoor-siren-6-and-homey-pro-2023/116055)

<div class="topic-metadata">

**Author:** [@Jean-Claude\_Biosa](https://community.homey.app/u/Jean-Claude_Biosa)\
**Replies:** 1\
**Last updated:** [September 16, 2024, 11:56am UTC](https://community.homey.app/t/problem-with-aeotec-indoor-siren-6-and-homey-pro-2023/116055 "2024-09-16T11:56:11Z")

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I cannot pair the device with my Homey Pro 2023, when I get prompted to enter the first 5 digits of the product I am getting an error… I did not have the problem with my Homey Pro 2019. Anyone had the same problem? I tri…

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## [Control Devices when windows are closed](https://community.homey.app/t/control-devices-when-windows-are-closed/116451)

<div class="topic-metadata">

**Author:** [@Rossome2648](https://community.homey.app/u/Rossome2648)\
**Replies:** 6\
**Last updated:** [September 23, 2024, 11:46am UTC](https://community.homey.app/t/control-devices-when-windows-are-closed/116451 "2024-09-23T11:46:40Z")

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Hello Homey Community, I have successfully set up my air filter (Govee) and thermostat (Ecobee) to turn off when any window is opened, and it’s working great! However, I’m facing a challenge when closing the windows. H…

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## [Sonos app api timing issues](https://community.homey.app/t/sonos-app-api-timing-issues/116560)

<div class="topic-metadata">

**Author:** [@Amersfoort](https://community.homey.app/u/Amersfoort)\
**Replies:** 0\
**Last updated:** [September 23, 2024, 7:14am UTC](https://community.homey.app/t/sonos-app-api-timing-issues/116560 "2024-09-23T07:14:22Z")

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I’m using Spotify on my Sonos linked via Sonos app on my Homey. Using the Homey cloud api v3 I would like to sync the playing time of the current song with the songtext, but the timers in the Homey Sonos app are not rel…

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## [Family Guest Setup - Home/Away Detection Not Working](https://community.homey.app/t/family-guest-setup-home-away-detection-not-working/116541)

<div class="topic-metadata">

**Author:** [@Dan\_Melideo](https://community.homey.app/u/Dan_Melideo)\
**Replies:** 0\
**Last updated:** [September 22, 2024, 6:30pm UTC](https://community.homey.app/t/family-guest-setup-home-away-detection-not-working/116541 "2024-09-22T18:30:49Z")

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Hello, I am trying to get my wife setup as a guest to help trigger automatic proximity awareness from the Homey App on her iPhone. The Homey app is loaded on her phone with her own account and with access to my Homey. Sh…

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## [How to delete a Homey?](https://community.homey.app/t/how-to-delete-a-homey/116514)

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**Author:** [@Gressvikingen](https://community.homey.app/u/Gressvikingen)\
**Replies:** 2\
**Last updated:** [September 22, 2024, 2:12pm UTC](https://community.homey.app/t/how-to-delete-a-homey/116514 "2024-09-22T14:12:54Z")

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In my account I have the possibility to add a HOMEY. But how can I delete one which is no more in use? Is there a possibility to rename a HOMEY? Thanks in advance.

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## [Start a flow and bring up input dialog box](https://community.homey.app/t/start-a-flow-and-bring-up-input-dialog-box/116519)

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**Author:** [@Philip\_W\_daSilva](https://community.homey.app/u/Philip_W_daSilva)\
**Replies:** 4\
**Last updated:** [September 22, 2024, 12:28pm UTC](https://community.homey.app/t/start-a-flow-and-bring-up-input-dialog-box/116519 "2024-09-22T12:28:33Z")

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I wish to create a flow that when triggered it brings up a dialog box where I can enter a number that is then assigned to a variable which is used in the flow. Is this possible? In my case I want to make a play timer for…

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## [How to prevent lights from turning off by Homey-Flow when I turn them manually](https://community.homey.app/t/how-to-prevent-lights-from-turning-off-by-homey-flow-when-i-turn-them-manually/116052)

<div class="topic-metadata">

**Author:** [@Giovanni\_Dienstmann](https://community.homey.app/u/Giovanni_Dienstmann)\
**Replies:** 20\
**Last updated:** [September 22, 2024, 11:24am UTC](https://community.homey.app/t/how-to-prevent-lights-from-turning-off-by-homey-flow-when-i-turn-them-manually/116052 "2024-09-22T11:24:58Z")

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I have my lights connected to Homey via the Shelly Wave relays, in a way that they turn on and off based on automation that use either motion sensors directly, or “zone active” triggers. They were wired in a way that the…

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## [Insights Homey cloud api](https://community.homey.app/t/insights-homey-cloud-api/115981)

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**Author:** [@Amersfoort](https://community.homey.app/u/Amersfoort)\
**Replies:** 3\
**Last updated:** [September 22, 2024, 9:28am UTC](https://community.homey.app/t/insights-homey-cloud-api/115981 "2024-09-22T09:28:02Z")

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I would like to retrieve Insights data from my Homey 2023 using cloud api. Using the following url, I get the today’s power data: https://\[myHomeycloudid\].homey.athom-prod-euwest1-001.homeypro.net/api/manager/insights/…

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## [Error\_resource\_gone -sonos-](https://community.homey.app/t/error-resource-gone-sonos/116479)

<div class="topic-metadata">

**Author:** [@WillemG](https://community.homey.app/u/WillemG)\
**Replies:** 7\
**Last updated:** [September 22, 2024, 8:44am UTC](https://community.homey.app/t/error-resource-gone-sonos/116479 "2024-09-22T08:44:44Z")

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When my router is set up to use NordVPN my Sonos devices get this error when called from FLOWS… Direct use of the devices Do work correct. So when called from FLOWS the devices get the error: ERROR\_RESOURCE\_GONE

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## [Can't get advanced flow to work with sockets](https://community.homey.app/t/cant-get-advanced-flow-to-work-with-sockets/116508)

<div class="topic-metadata">

**Author:** [@GominoloGris](https://community.homey.app/u/GominoloGris)\
**Replies:** 3\
**Last updated:** [September 21, 2024, 9:57pm UTC](https://community.homey.app/t/cant-get-advanced-flow-to-work-with-sockets/116508 "2024-09-21T21:57:56Z")

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I have the above flow in which I try to automate the shutdown of every single socket in my room after both conditions are met and a boolean variable is set to True. One, my computer is off (power consumption below 10W…

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## [How to adjust range in homey pro early 2023 built in home away detection](https://community.homey.app/t/how-to-adjust-range-in-homey-pro-early-2023-built-in-home-away-detection/90581)

<div class="topic-metadata">

**Author:** [@Ian\_Birchman](https://community.homey.app/u/Ian_Birchman)\
**Replies:** 11\
**Last updated:** [September 21, 2024, 9:02am UTC](https://community.homey.app/t/how-to-adjust-range-in-homey-pro-early-2023-built-in-home-away-detection/90581 "2024-09-21T09:02:19Z")

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How to adjust range in homey pro early 2023 built in home away detection :question: I use iPhones and have the exact position on for Homey app :+1:

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## [Sonnen Battery API](https://community.homey.app/t/sonnen-battery-api/54658)

<div class="topic-metadata">

**Author:** [@JanWynen](https://community.homey.app/u/JanWynen)\
**Replies:** 31\
**Last updated:** [September 21, 2024, 8:38am UTC](https://community.homey.app/t/sonnen-battery-api/54658 "2024-09-21T08:38:53Z")

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Hi, I was wondering if someone has experience with the API of Sonnen Battery to connect this to Homey? Best regards Jan Wynen

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## [GoogleHome + Voice assistant & Homey](https://community.homey.app/t/googlehome-voice-assistant-homey/116391)

<div class="topic-metadata">

**Author:** [@Tamas\_Kovacs](https://community.homey.app/u/Tamas_Kovacs)\
**Replies:** 3\
**Last updated:** [September 21, 2024, 1:25am UTC](https://community.homey.app/t/googlehome-voice-assistant-homey/116391 "2024-09-21T01:25:37Z")

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Hello Guys! I would like to ask a more experienced colleague for advice on the functionality of the solution detailed below. So, I have an alarm system equipped with many smart and iot options. I have a wireless relay …

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## [Home(y) Security](https://community.homey.app/t/home-y-security/116435)

<div class="topic-metadata">

**Author:** [@Henk\_Horck](https://community.homey.app/u/Henk_Horck)\
**Replies:** 1\
**Last updated:** [September 20, 2024, 6:42pm UTC](https://community.homey.app/t/home-y-security/116435 "2024-09-20T18:42:11Z")

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Is it possible to do more with security cameras, I wanted to add a Tapo camera but that didn’t work, yes add via a detour but then no image! A lot of bad things happen, so I think that security with cameras and sensors w…

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## [DRU Virtuo](https://community.homey.app/t/dru-virtuo/115914)

<div class="topic-metadata">

**Author:** [@DiamondDessert](https://community.homey.app/u/DiamondDessert)\
**Replies:** 1\
**Last updated:** [September 12, 2024, 5:04pm UTC](https://community.homey.app/t/dru-virtuo/115914 "2024-09-12T17:04:15Z")

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Hi, I need some help. We have the DRU Virtuo 80/3 fire, and it works with a remote and a Dru app. But i cant seem to make Homey control it. I found an old topic about an ‘amstelzone dru’ app that worked over CLI. But it…

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## [Syncing smart home platforms](https://community.homey.app/t/syncing-smart-home-platforms/116411)

<div class="topic-metadata">

**Author:** [@Challe\_w](https://community.homey.app/u/Challe_w)\
**Replies:** 4\
**Last updated:** [September 20, 2024, 3:11pm UTC](https://community.homey.app/t/syncing-smart-home-platforms/116411 "2024-09-20T15:11:41Z")

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I have like a lot of smart home systems, and I wanted to have all of the devices and apps in homey! But there is a lot of apps that is not available, like Ecoflow and Google home plus a lot more apps. So I’m wondering if…

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## [Compatibility homey shelly clima](https://community.homey.app/t/compatibility-homey-shelly-clima/116328)

<div class="topic-metadata">

**Author:** [@Michele\_Rombaldoni](https://community.homey.app/u/Michele_Rombaldoni)\
**Replies:** 2\
**Last updated:** [September 19, 2024, 7:04pm UTC](https://community.homey.app/t/compatibility-homey-shelly-clima/116328 "2024-09-19T19:04:34Z")

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Hi, I’m using a daikin that turns on when the photovoltaic produces, via a shelly em and it works perfectly via homey. What brands and models could I purchase that are compatible with this system?

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## [Adding a second Homey Bridge is impossible](https://community.homey.app/t/adding-a-second-homey-bridge-is-impossible/116378)

<div class="topic-metadata">

**Author:** [@Fabv84](https://community.homey.app/u/Fabv84)\
**Replies:** 1\
**Last updated:** [September 19, 2024, 5:19pm UTC](https://community.homey.app/t/adding-a-second-homey-bridge-is-impossible/116378 "2024-09-19T17:19:27Z")

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Hello, As a happy owner of my first Homey Bridge, I bought a second Homey Bridge to equip a new home. However, the app only offers me the option to add a Homey Pro. I don’t know what to do. Has anyone already configured…

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## [Two bridges in one app?](https://community.homey.app/t/two-bridges-in-one-app/56730)

<div class="topic-metadata">

**Author:** [@ope](https://community.homey.app/u/ope)\
**Replies:** 1\
**Last updated:** [December 17, 2021, 9:56am UTC](https://community.homey.app/t/two-bridges-in-one-app/56730 "2021-12-17T09:56:12Z")

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Hi i bought two Homey Bridges one for house (for testing and I replace it for pro) and one for flat. Can I have both in one app? How can I do it because I cant find how set second Homey bridge to app. For beginning usin…

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