# Questions & Help **URL:** https://community.homey.app/c/questions-help/8.md?page=112 [Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md) **Page:** 113 --- ## [Adding an unsupported IR device](https://community.homey.app/t/adding-an-unsupported-ir-device/117031)
**Author:** [@TPR](https://community.homey.app/u/TPR)\ **Replies:** 2\ **Last updated:** [October 2, 2024, 11:37pm UTC](https://community.homey.app/t/adding-an-unsupported-ir-device/117031 "2024-10-02T23:37:40Z")
Hey guys. I just got a homey pro and 5 bridges to control my home with. So far so good. I have a distributed sound system in the house that is powered by Arylic amps and preamps. Much to my surprise, there is no suppo… --- ## [Unable to update firmware above 12.0.0](https://community.homey.app/t/unable-to-update-firmware-above-12-0-0/117201)
**Author:** [@Ole\_Landfald](https://community.homey.app/u/Ole_Landfald)\ **Replies:** 1\ **Last updated:** [October 2, 2024, 8:32pm UTC](https://community.homey.app/t/unable-to-update-firmware-above-12-0-0/117201 "2024-10-02T20:32:00Z")
Hello Please advise: Homey pro 2019: Unable to get firmware OTA above 12.0.0. Also unable to toggle automatic updates. Both the “Download & install” and the auto toggle are disabled. --- ## [Vogel’s Next 7355](https://community.homey.app/t/vogel-s-next-7355/63438)
**Author:** [@Tarecco](https://community.homey.app/u/Tarecco)\ **Replies:** 12\ **Last updated:** [October 2, 2024, 7:03pm UTC](https://community.homey.app/t/vogel-s-next-7355/63438 "2024-10-02T19:03:40Z")
Hi, Is it possible to control a Next 7355 from Homey? Or do I need an extra device to control it. Thanks --- ## [Homey Bridge and Infrared (IR Blast)](https://community.homey.app/t/homey-bridge-and-infrared-ir-blast/60076)
**Author:** [@Stig\_Kolbaek](https://community.homey.app/u/Stig_Kolbaek)\ **Replies:** 18\ **Last updated:** [October 2, 2024, 6:25pm UTC](https://community.homey.app/t/homey-bridge-and-infrared-ir-blast/60076 "2024-10-02T18:25:37Z")
Hi I am thinking of buying a Homey Bridge, but I need to make sure that I am able to use it as or with an IR blaster to control all my devices that has a remote control, in other words learn IR codes. Preferable I would… --- ## ["Unknown error occured" while pairing](https://community.homey.app/t/unknown-error-occured-while-pairing/117182)
**Author:** [@Petr\_Bojanovsky](https://community.homey.app/u/Petr_Bojanovsky)\ **Replies:** 0\ **Last updated:** [October 2, 2024, 4:33pm UTC](https://community.homey.app/t/unknown-error-occured-while-pairing/117182 "2024-10-02T16:33:03Z")
Hello, I am new to Homey trying to use the Homey Pro 2019 version. I need to pair the hub with couple IKEA Parasoll sensors and with Danfoss Ally radiator valves. I downloaded the applications which are showing that they… --- ## [Reseting Homey Pro](https://community.homey.app/t/reseting-homey-pro/117151)
**Author:** [@Jan\_Lech](https://community.homey.app/u/Jan_Lech)\ **Replies:** 3\ **Last updated:** [October 2, 2024, 12:13pm UTC](https://community.homey.app/t/reseting-homey-pro/117151 "2024-10-02T12:13:46Z")
Hi. I am trying to change the wifi network on my homey pro. After reading the instructions it seemed simple, but I run into a trivial problem. I can’t feel any button when inserting the pin from the Apple SIM tool into … --- ## [Support in advanced flow for lite and "helderheid" / flow not working](https://community.homey.app/t/support-in-advanced-flow-for-lite-and-helderheid-flow-not-working/116953)
**Author:** [@Tiasco](https://community.homey.app/u/Tiasco)\ **Replies:** 26\ **Last updated:** [October 2, 2024, 10:57am UTC](https://community.homey.app/t/support-in-advanced-flow-for-lite-and-helderheid-flow-not-working/116953 "2024-10-02T10:57:43Z")
Hi, I’m trying to setup this flow for a lite in the hallway, but do not get the variables and Better Logic to work propably. Any advise and tips are welcome! --- ## [Niko zigbee switches loses connection after homey pro hub update everytime…?](https://community.homey.app/t/niko-zigbee-switches-loses-connection-after-homey-pro-hub-update-everytime/117139)
**Author:** [@Gerry\_Molenbroeck](https://community.homey.app/u/Gerry_Molenbroeck)\ **Replies:** 3\ **Last updated:** [October 2, 2024, 8:24am UTC](https://community.homey.app/t/niko-zigbee-switches-loses-connection-after-homey-pro-hub-update-everytime/117139 "2024-10-02T08:24:51Z")
I have a homey pro 2023. In my whole house I have Niko zigbee switches. Everytime the homey pro hub updates, the switches loses connection and doesn’t respond anymore. This is a big probleme because everytime I need to … --- ## [Log for flows?](https://community.homey.app/t/log-for-flows/117103)
**Author:** [@Fredrik\_Wimmercranz](https://community.homey.app/u/Fredrik_Wimmercranz)\ **Replies:** 1\ **Last updated:** [October 2, 2024, 8:51am UTC](https://community.homey.app/t/log-for-flows/117103 "2024-10-02T08:51:34Z")
I am a new user with a Homey pro 2023. One of my flows keeps starting randomly and I do not know what causes it. Been looking everywhere for some kind of log to troubleshoot but can not find any in the iphone app or in t… --- ## [Profile Picture in the Community Forum](https://community.homey.app/t/profile-picture-in-the-community-forum/117105)
**Author:** [@Pete1261](https://community.homey.app/u/Pete1261)\ **Replies:** 1\ **Last updated:** [October 1, 2024, 7:22pm UTC](https://community.homey.app/t/profile-picture-in-the-community-forum/117105 "2024-10-01T19:22:38Z")
Could not find where I can Change my Profile Picture for the Community Forum. I changed it apparently in my Account through a Post I found by searching, but that change doesn´t seem to transfer to here? Even tried Loggin… --- ## [Thermostat control unavailable in mobile app](https://community.homey.app/t/thermostat-control-unavailable-in-mobile-app/116938)
**Author:** [@Jari\_Peuhkurinen](https://community.homey.app/u/Jari_Peuhkurinen)\ **Replies:** 5\ **Last updated:** [October 1, 2024, 2:46pm UTC](https://community.homey.app/t/thermostat-control-unavailable-in-mobile-app/116938 "2024-10-01T14:46:56Z")
Anybody else have this problem of controlling thermostat settings through mobile app (android). I use aqara radiator thermostats and Heltun floor heating thermostats. Both settings can be accessed through web app, but ne… --- ## [IP ping AKA presence detection on Homey?](https://community.homey.app/t/ip-ping-aka-presence-detection-on-homey/45466)
**Author:** [@V5R1X](https://community.homey.app/u/V5R1X)\ **Replies:** 4\ **Last updated:** [October 1, 2024, 1:34pm UTC](https://community.homey.app/t/ip-ping-aka-presence-detection-on-homey/45466 "2024-10-01T13:34:42Z")
Considering getting a Homey device. But before I do I need to know if it is easy and possible to set up a script(?) that pings local network devices and uses the retrieved status as a boolean. Does anyone know if this … --- ## [Homey Dashboard not shown](https://community.homey.app/t/homey-dashboard-not-shown/117053)
**Author:** [@Henk\_Bartels](https://community.homey.app/u/Henk_Bartels)\ **Replies:** 1\ **Last updated:** [October 1, 2024, 8:10am UTC](https://community.homey.app/t/homey-dashboard-not-shown/117053 "2024-10-01T08:10:28Z")
Hello, The update for Homey 12.1.0. has been installed. But i can not find the Dashboard on my mobile app. In More there is no Dashboard to choose from. Am i doing something wrong?? Homey 12.1.0 App 8.4.1.1548 --- ## [Matter - Dual flow activations for FOH devices](https://community.homey.app/t/matter-dual-flow-activations-for-foh-devices/109540)
**Author:** [@A.Hallberg](https://community.homey.app/u/A.Hallberg)\ **Replies:** 7\ **Last updated:** [October 1, 2024, 12:09am UTC](https://community.homey.app/t/matter-dual-flow-activations-for-foh-devices/109540 "2024-10-01T00:09:56Z")
Hello, i’m experince dual flow activations (dual outputs) when connection and useing FOH devices trough matter from the Hue bridge to Homey. It’s like every flow is activated twice so one single press, will be handled … --- ## [Virtual device problem - value from solar battery not updating](https://community.homey.app/t/virtual-device-problem-value-from-solar-battery-not-updating/116799)
**Author:** [@Joske522](https://community.homey.app/u/Joske522)\ **Replies:** 23\ **Last updated:** [September 30, 2024, 3:58pm UTC](https://community.homey.app/t/virtual-device-problem-value-from-solar-battery-not-updating/116799 "2024-09-30T15:58:17Z")
Hi guys, I have created a virtual device that should show me the % charge state of my solar battery (info comes from Sofar inverter - sofar app on Homey). I think I’m doing something wrong because it’s not working … --- ## [Unable to pair Aqara Door & Window sensor](https://community.homey.app/t/unable-to-pair-aqara-door-window-sensor/116947)
**Author:** [@JimmyG](https://community.homey.app/u/JimmyG)\ **Replies:** 6\ **Last updated:** [September 30, 2024, 2:58pm UTC](https://community.homey.app/t/unable-to-pair-aqara-door-window-sensor/116947 "2024-09-30T14:58:07Z")
Hi, I’ve got the Homey Pro (latest version 12.0.2) and have been able to add devices before. I’ve now purchased 2 boxes of Aqara Door & Window Sensor (not T1) but I’m running into issues. Whatever I try to add, the n… --- ## [Monitor external ip and warn ik changed](https://community.homey.app/t/monitor-external-ip-and-warn-ik-changed/90781)
**Author:** [@Eternity](https://community.homey.app/u/Eternity)\ **Replies:** 25\ **Last updated:** [September 30, 2024, 2:19pm UTC](https://community.homey.app/t/monitor-external-ip-and-warn-ik-changed/90781 "2024-09-30T14:19:35Z")
Somehow I fell this was asked before…can’t find the topic. If my external ip changes, I have to make changes in my NAS and in the DNS settings of my internet hosting section. Is it possible to store the current op addr… --- ## [Homey Running Slow?](https://community.homey.app/t/homey-running-slow/116821)
**Author:** [@jdell42](https://community.homey.app/u/jdell42)\ **Replies:** 5\ **Last updated:** [September 30, 2024, 11:51am UTC](https://community.homey.app/t/homey-running-slow/116821 "2024-09-30T11:51:08Z")
I have several flows using motion to turn on lights or door sensors to disable AC ect and recently they have all slowed down tremendously. As an example, for the motion activation I see the device blink when it senses m… --- ## [Modifying the Value on a Sensor](https://community.homey.app/t/modifying-the-value-on-a-sensor/116932)
**Author:** [@dudu\_95](https://community.homey.app/u/dudu_95)\ **Replies:** 2\ **Last updated:** [September 30, 2024, 11:02am UTC](https://community.homey.app/t/modifying-the-value-on-a-sensor/116932 "2024-09-30T11:02:05Z")
Hello, I have a motion sensor that measures light intensity in lux, and I use it to notify me if the light has stayed on above a certain threshold. However, sometimes the sensor gets stuck at 20 lux even when it’s dark.… --- ## [“Read-only”/Hidden components for KNX interface automation](https://community.homey.app/t/read-only-hidden-components-for-knx-interface-automation/116955)
**Author:** [@Nico\_Tissink](https://community.homey.app/u/Nico_Tissink)\ **Replies:** 1\ **Last updated:** [September 30, 2024, 10:37am UTC](https://community.homey.app/t/read-only-hidden-components-for-knx-interface-automation/116955 "2024-09-30T10:37:40Z")
Hi, I am using the 1Home KNX Server to Matter interface to control my home automation with Homey. KNX also interfaces to my heating/cooling system through KNX addresses. Now I want program the handling and intelligence … --- ## [Zone active?](https://community.homey.app/t/zone-active/116558)
**Author:** [@Par\_Ostberg](https://community.homey.app/u/Par_Ostberg)\ **Replies:** 11\ **Last updated:** [September 30, 2024, 9:11am UTC](https://community.homey.app/t/zone-active/116558 "2024-09-30T09:11:38Z")
What does the “active” symbol mean? I have a room which is always “active” --- ## [Having problem connecting to homey using app](https://community.homey.app/t/having-problem-connecting-to-homey-using-app/27919)
**Author:** [@C.k\_Chan](https://community.homey.app/u/C.k_Chan)\ **Replies:** 16\ **Last updated:** [September 30, 2024, 5:26am UTC](https://community.homey.app/t/having-problem-connecting-to-homey-using-app/27919 "2024-09-30T05:26:41Z")
For the past few month I cannot reach homey using homey app i I kept seeing this as wel on my Android or IOS. The only solution is unplug and replug the homey and after it restarted the. I can access . For example yes… --- ## [How to Ping to an IPv4 adres in Homey script](https://community.homey.app/t/how-to-ping-to-an-ipv4-adres-in-homey-script/106819)
**Author:** [@Mr-Explore](https://community.homey.app/u/Mr-Explore)\ **Replies:** 4\ **Last updated:** [September 29, 2024, 8:31pm UTC](https://community.homey.app/t/how-to-ping-to-an-ipv4-adres-in-homey-script/106819 "2024-09-29T20:31:25Z")
Hello Everyone, I want to make a script that simple pings a local ip adres in my netwerk one time to check if device is connected. I have already the unifi app that checks if de device is connected only for my flow is t… --- ## [Detecting Hand Gestures from camera motion events](https://community.homey.app/t/detecting-hand-gestures-from-camera-motion-events/116901)
**Author:** [@John\_Clegg](https://community.homey.app/u/John_Clegg)\ **Replies:** 1\ **Last updated:** [September 29, 2024, 1:19pm UTC](https://community.homey.app/t/detecting-hand-gestures-from-camera-motion-events/116901 "2024-09-29T13:19:49Z")
Hi I came across this AI library at work. Gesture recognition task guide | Google AI Edge | Google AI for Developers I was wondering if you could use this library to achieve the equivalent of Aqara G3 camera which … --- ## [IOS shortcuts not working anymore](https://community.homey.app/t/ios-shortcuts-not-working-anymore/116839)
**Author:** [@Bjorn\_Notten](https://community.homey.app/u/Bjorn_Notten)\ **Replies:** 2\ **Last updated:** [September 27, 2024, 10:05pm UTC](https://community.homey.app/t/ios-shortcuts-not-working-anymore/116839 "2024-09-27T22:05:34Z")
Hi all, I cannot get the homey flow starter in ios shortcuts to work. It worked before. Now it says no flows found in the shortcuts app. Anyone having the same issue? --- ## [Loop for Lights Blinking and Alarm till Disarmed](https://community.homey.app/t/loop-for-lights-blinking-and-alarm-till-disarmed/116832)
**Author:** [@Beving](https://community.homey.app/u/Beving)\ **Replies:** 1\ **Last updated:** [September 27, 2024, 9:09pm UTC](https://community.homey.app/t/loop-for-lights-blinking-and-alarm-till-disarmed/116832 "2024-09-27T21:09:53Z")
Hi all! I’m busy with Heimdall setting up an alarm. I’d like to play a sound and blink lights until the alarm is disarmed of a specific time in example 60 minutes. What is the best practice to set this up? Thanks in ad… --- ## [Best way to set up matter devices](https://community.homey.app/t/best-way-to-set-up-matter-devices/78917)
**Author:** [@Etienne\_Cointet](https://community.homey.app/u/Etienne_Cointet)\ **Replies:** 9\ **Last updated:** [September 27, 2024, 3:20pm UTC](https://community.homey.app/t/best-way-to-set-up-matter-devices/78917 "2024-09-27T15:20:20Z")
Big question around Matter! (and Homey Pro) For a new project (big villa), do you recommend to setup all the Aqara Devices with the official Aqara Hub, then to connect the hub with Matter to Homey ? I am wondering, bec… --- ## [Using homey pro to give inputs to google nest mini / hub](https://community.homey.app/t/using-homey-pro-to-give-inputs-to-google-nest-mini-hub/116809)
**Author:** [@Mees\_Hart](https://community.homey.app/u/Mees_Hart)\ **Replies:** 1\ **Last updated:** [September 27, 2024, 1:38pm UTC](https://community.homey.app/t/using-homey-pro-to-give-inputs-to-google-nest-mini-hub/116809 "2024-09-27T13:38:13Z")
Hi there, i am experimenting with advanced flows and want to do 2 things: give google assistant inpunts/commands via homey advanced flows. use a advanced flow to make google nest mini/hub make sound effects (for e… --- ## [Door sensor delay](https://community.homey.app/t/door-sensor-delay/116796)
**Author:** [@Helene](https://community.homey.app/u/Helene)\ **Replies:** 1\ **Last updated:** [September 27, 2024, 11:11am UTC](https://community.homey.app/t/door-sensor-delay/116796 "2024-09-27T11:11:00Z")
Hi, I would like a delay of the status of my door sensor. I am using the door sensor among others to setup up a burglary alarm. When the alarm is activated I would like to open the door and press a button to cancel the… --- ## [Timeout problems with GE Enbrighten dimmers](https://community.homey.app/t/timeout-problems-with-ge-enbrighten-dimmers/116723)
**Author:** [@M\_E](https://community.homey.app/u/M_E)\ **Replies:** 2\ **Last updated:** [September 27, 2024, 6:15am UTC](https://community.homey.app/t/timeout-problems-with-ge-enbrighten-dimmers/116723 "2024-09-27T06:15:09Z")
My network is about 50 z-wave devices with the Homey Pro in the physical center of the network. GE Enbrighten dimmer problem If any of those commands either end up in or pass through a GE Enbrighten dimmer (500 or 700 … [Previous page](https://community.homey.app/c/questions-help/8.md?page=111) [Next page](https://community.homey.app/c/questions-help/8.md?page=113)