# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=110

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 111

---

## [Homey Insights - No Data Available](https://community.homey.app/t/homey-insights-no-data-available/11909)

<div class="topic-metadata">

**Author:** [@JeroenvanderWeijden](https://community.homey.app/u/JeroenvanderWeijden)\
**Replies:** 38\
**Last updated:** [June 13, 2024, 7:55am UTC](https://community.homey.app/t/homey-insights-no-data-available/11909 "2024-06-13T07:55:15Z")

</div>

Hi All, I have a few devices visable in the Homey Insights page, however all of them show “No data available” Should Homey collect the values out of the box or do i have to take any action to collect the values? Thank…

---

## [Any wifi setup tips? (static IPs, repeaters etc.)](https://community.homey.app/t/any-wifi-setup-tips-static-ips-repeaters-etc/118075)

<div class="topic-metadata">

**Author:** [@Georg](https://community.homey.app/u/Georg)\
**Replies:** 5\
**Last updated:** [October 13, 2024, 9:32pm UTC](https://community.homey.app/t/any-wifi-setup-tips-static-ips-repeaters-etc/118075 "2024-10-13T21:32:44Z")

</div>

Hi, do you have some tips on how to setup homey pro (2023) plus connected devices (including matter over wifi) in a wifi network? Especially: Are dynamic IP addresses (DHCP) for the homey pro and the connected devices…

---

## [Smappee and Melcloud](https://community.homey.app/t/smappee-and-melcloud/118045)

<div class="topic-metadata">

**Author:** [@Robin\_Roels](https://community.homey.app/u/Robin_Roels)\
**Replies:** 1\
**Last updated:** [October 13, 2024, 2:39pm UTC](https://community.homey.app/t/smappee-and-melcloud/118045 "2024-10-13T14:39:13Z")

</div>

Hello, At this moment i don’t have Homey but i’m looking to a way that i can integrate all my smart systems into one combined and smart system. My biggest question is that i want to smarten up my airco’s (Mitsubishi Me…

---

## [Panasonic Comfort Cloud app not working after Frankfurt region issues](https://community.homey.app/t/panasonic-comfort-cloud-app-not-working-after-frankfurt-region-issues/70258)

<div class="topic-metadata">

**Author:** [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\
**Replies:** 6\
**Last updated:** [October 12, 2024, 10:34pm UTC](https://community.homey.app/t/panasonic-comfort-cloud-app-not-working-after-frankfurt-region-issues/70258 "2024-10-12T22:34:33Z")

</div>

Since yesterdays issue with apps in the Frankfurt region the Panasonic Comfort Cloud app is still having issues on my Homey Pro. The devices are not available and showing “New version app has been published” but there is…

---

## [Ev charger](https://community.homey.app/t/ev-charger/117989)

<div class="topic-metadata">

**Author:** [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)\
**Replies:** 0\
**Last updated:** [October 12, 2024, 8:16pm UTC](https://community.homey.app/t/ev-charger/117989 "2024-10-12T20:16:09Z")

</div>

Hi. I have an issue. I have solar cells with battery backup. And i have this solarcharger for my ev. Which is not possible to access from Homey. The charger will charge when the sun is shining enough, but the charger do…

---

## [Device in HP but not in HK](https://community.homey.app/t/device-in-hp-but-not-in-hk/117986)

<div class="topic-metadata">

**Author:** [@Caesar](https://community.homey.app/u/Caesar)\
**Replies:** 1\
**Last updated:** [October 12, 2024, 8:06pm UTC](https://community.homey.app/t/device-in-hp-but-not-in-hk/117986 "2024-10-12T20:06:23Z")

</div>

I’m struggling for a few weeks with this despite Shelly, HomeyPro and HomeKit all having received updates over Sep/Oct. I have 63 shelly (wifi) devices published to HP. They all are present and counted for. I have 62 o…

---

## [App for Smartfox Pro](https://community.homey.app/t/app-for-smartfox-pro/117961)

<div class="topic-metadata">

**Author:** [@Rocky\_Lonigro](https://community.homey.app/u/Rocky_Lonigro)\
**Replies:** 2\
**Last updated:** [October 12, 2024, 4:35pm UTC](https://community.homey.app/t/app-for-smartfox-pro/117961 "2024-10-12T16:35:06Z")

</div>

Hi I have a smartfox pro at home, and already coded a little java application that over the modbus api of the smartfox gathers information of current solar engergy and sends that to our load management provider (Invisi…

---

## [Set Logic variable by NAME?](https://community.homey.app/t/set-logic-variable-by-name/117888)

<div class="topic-metadata">

**Author:** [@Pat\_M](https://community.homey.app/u/Pat_M)\
**Replies:** 6\
**Last updated:** [October 12, 2024, 2:41pm UTC](https://community.homey.app/t/set-logic-variable-by-name/117888 "2024-10-12T14:41:30Z")

</div>

Hi, Is there a way to update/set a Logic variable by NAME and not by id please? Many thanks!

---

## [Z-Wave firmware updates on Homey Pro 2023](https://community.homey.app/t/z-wave-firmware-updates-on-homey-pro-2023/81395)

<div class="topic-metadata">

**Author:** [@happyshow](https://community.homey.app/u/happyshow)\
**Replies:** 12\
**Last updated:** [October 12, 2024, 10:45am UTC](https://community.homey.app/t/z-wave-firmware-updates-on-homey-pro-2023/81395 "2024-10-12T10:45:32Z")

</div>

Does the Homey Pro 2023 have a way to install OTA firmware updates to Z-Wave devices like Home Assistant does?

---

## [Problems connecting your new Homey Pro to your WiFi? Try this!](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161)

<div class="topic-metadata">

**Author:** [@johan\_bendz](https://community.homey.app/u/johan_bendz)\
**Replies:** 39\
**Last updated:** [October 12, 2024, 7:54am UTC](https://community.homey.app/t/problems-connecting-your-new-homey-pro-to-your-wifi-try-this/10161 "2024-10-12T07:54:51Z")

</div>

Make sure your WiFi is using the 2.4 GHz network. Make sure your WiFi uses the b / g standard, only n or ac does not work. Turn off your Homey. Restart your Router and any Access Points that distribute IP addr…

---

## [Nest Cam does not start a flow anymore when the cam notices a movement Inbox](https://community.homey.app/t/nest-cam-does-not-start-a-flow-anymore-when-the-cam-notices-a-movement-inbox/115009)

<div class="topic-metadata">

**Author:** [@Mark\_de\_Groot](https://community.homey.app/u/Mark_de_Groot)\
**Replies:** 3\
**Last updated:** [October 12, 2024, 6:12am UTC](https://community.homey.app/t/nest-cam-does-not-start-a-flow-anymore-when-the-cam-notices-a-movement-inbox/115009 "2024-10-12T06:12:59Z")

</div>

Hi! I have 2 Nest cams around my house and after 22:00 in the evening, when it notices a movement, a flow should start to trigger lamps (Philips Hue). It always worked, but since a few weeks, it stopped working. I see (…

---

## [Aqara smart plug turning on by itself](https://community.homey.app/t/aqara-smart-plug-turning-on-by-itself/117926)

<div class="topic-metadata">

**Author:** [@FEY](https://community.homey.app/u/FEY)\
**Replies:** 1\
**Last updated:** [October 12, 2024, 6:11am UTC](https://community.homey.app/t/aqara-smart-plug-turning-on-by-itself/117926 "2024-10-12T06:11:49Z")

</div>

Hello, I have four Aqara smart plugs. Two of them turn on randomly for no apparent reason. I did a lot of troubleshooting but couldn’t find the cause. Removed the device from homey pro and the paired it again Disable…

---

## [Airversa HomeKit Air Purifier with Thread](https://community.homey.app/t/airversa-homekit-air-purifier-with-thread/117925)

<div class="topic-metadata">

**Author:** [@iGiorgis](https://community.homey.app/u/iGiorgis)\
**Replies:** 1\
**Last updated:** [October 12, 2024, 1:49am UTC](https://community.homey.app/t/airversa-homekit-air-purifier-with-thread/117925 "2024-10-12T01:49:32Z")

</div>

Hello, anyone can help, how I connected to homey pro 2023? I have connected with homekit already but how I will connected with Homey?

---

## [Homey Pro 2023 using alarm support via a Sirén](https://community.homey.app/t/homey-pro-2023-using-alarm-support-via-a-siren/81495)

<div class="topic-metadata">

**Author:** [@Per\_Olof\_Johansson](https://community.homey.app/u/Per_Olof_Johansson)\
**Replies:** 6\
**Last updated:** [October 11, 2024, 5:03pm UTC](https://community.homey.app/t/homey-pro-2023-using-alarm-support-via-a-siren/81495 "2024-10-11T17:03:41Z")

</div>

Any suggestions on a Sirén that can be used directly connected to Homey Pro 2023 supported by Z-Wave+ or Zigbee to be used Indoor ?

---

## [Zigbee network question mark](https://community.homey.app/t/zigbee-network-question-mark/109683)

<div class="topic-metadata">

**Author:** [@Thomas\_Buran](https://community.homey.app/u/Thomas_Buran)\
**Replies:** 6\
**Last updated:** [October 11, 2024, 4:07pm UTC](https://community.homey.app/t/zigbee-network-question-mark/109683 "2024-10-11T16:07:57Z")

</div>

Hello, I would like to ask you a question. I needed to reconnect all my devices because my Zigbee network was very unstable. So now I’m doing it as recommended - routers first. However, I’ve noticed that some of my ro…

---

## [Homey Pro 2023, 3 Bridge satellites, Zigbee and overall capacity?](https://community.homey.app/t/homey-pro-2023-3-bridge-satellites-zigbee-and-overall-capacity/117894)

<div class="topic-metadata">

**Author:** [@Ari\_Kesti](https://community.homey.app/u/Ari_Kesti)\
**Replies:** 1\
**Last updated:** [October 11, 2024, 3:02pm UTC](https://community.homey.app/t/homey-pro-2023-3-bridge-satellites-zigbee-and-overall-capacity/117894 "2024-10-11T15:02:49Z")

</div>

Having a large house and started early with home automation around 2013 I have collected many separate systems to control everything. Without listing all various items I can group them into following groups: 5 Hue hubs…

---

## [Apple Watch no longer running scenes](https://community.homey.app/t/apple-watch-no-longer-running-scenes/115662)

<div class="topic-metadata">

**Author:** [@activ](https://community.homey.app/u/activ)\
**Replies:** 2\
**Last updated:** [October 11, 2024, 11:39am UTC](https://community.homey.app/t/apple-watch-no-longer-running-scenes/115662 "2024-10-11T11:39:37Z")

</div>

Hey all, I have an issue that I hope you can help me solve. I have the Apple Watch app installed and favorited some scenes to conveniently running them from the Apple Watch. That was working great, but at some point it…

---

## [Apple watch flows not working](https://community.homey.app/t/apple-watch-flows-not-working/116822)

<div class="topic-metadata">

**Author:** [@feRon](https://community.homey.app/u/feRon)\
**Replies:** 2\
**Last updated:** [October 11, 2024, 11:37am UTC](https://community.homey.app/t/apple-watch-flows-not-working/116822 "2024-10-11T11:37:07Z")

</div>

I had to reset my IPhone and restored from a backup. Now, I‘m not able to start flows from my apple watch. I tried everything (Restart my IPhone, Restart my apple watch). Nothing happens. I can see the flows on the apple…

---

## [Homeyduino device configuration](https://community.homey.app/t/homeyduino-device-configuration/117179)

<div class="topic-metadata">

**Author:** [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\
**Replies:** 6\
**Last updated:** [October 11, 2024, 10:43am UTC](https://community.homey.app/t/homeyduino-device-configuration/117179 "2024-10-11T10:43:49Z")

</div>

Hi Anyone help with a Homeyduino issue? I’m sure I’m missing something simple but just cannot see the issue. I’m building a small power fail sensor project and hardware side is working fine. The unit connects to next…

---

## [Which App is this com.internet?](https://community.homey.app/t/which-app-is-this-com-internet/117851)

<div class="topic-metadata">

**Author:** [@Eternity](https://community.homey.app/u/Eternity)\
**Replies:** 2\
**Last updated:** [October 11, 2024, 7:50am UTC](https://community.homey.app/t/which-app-is-this-com-internet/117851 "2024-10-11T07:50:41Z")

</div>

I upgraded to a Homey Pro and two Apps didn’t migrate. One is the Neo App but what is the other one? The timeline says ‘com.internet’ I search the forum and found an old post that shows the same App: I can’t check …

---

## [Issues with Zigbee network](https://community.homey.app/t/issues-with-zigbee-network/117611)

<div class="topic-metadata">

**Author:** [@Ronnie\_P72](https://community.homey.app/u/Ronnie_P72)\
**Replies:** 8\
**Last updated:** [October 11, 2024, 7:23am UTC](https://community.homey.app/t/issues-with-zigbee-network/117611 "2024-10-11T07:23:46Z")

</div>

A couple of days ago I moved all my zigbee bulbs from my Philips Hue Bridge to my Homey Pro 2023, due to some issues I had. All my Hue sensors and Shelly WiFi devices was already on the Homey and working fine. But afte…

---

## [Send Prontohex flow card code to Bridge only](https://community.homey.app/t/send-prontohex-flow-card-code-to-bridge-only/116793)

<div class="topic-metadata">

**Author:** [@Joske522](https://community.homey.app/u/Joske522)\
**Replies:** 2\
**Last updated:** [October 11, 2024, 5:25am UTC](https://community.homey.app/t/send-prontohex-flow-card-code-to-bridge-only/116793 "2024-10-11T05:25:58Z")

</div>

Hi guys, Just got a new Pro + Bridge (changed from old homey). I have a device (Duni Led Candle) that is not in the IR database, so I can’t add it as a “device” in Homey. I figured out the Hex codes via the old homey …

---

## [Local backup always hangs up](https://community.homey.app/t/local-backup-always-hangs-up/105806)

<div class="topic-metadata">

**Author:** [@Tregobad](https://community.homey.app/u/Tregobad)\
**Replies:** 13\
**Last updated:** [October 10, 2024, 5:25pm UTC](https://community.homey.app/t/local-backup-always-hangs-up/105806 "2024-10-10T17:25:33Z")

</div>

My local backup always hangs up in the same place and doesn’t continue to run. My previous local backups had no problems. Current FW 10.3.1. is on it, same problem. The backup disk is not full, in case anyone asks. I t…

---

## [Is there a way to trigger a flow based on opening a specific program on windows?](https://community.homey.app/t/is-there-a-way-to-trigger-a-flow-based-on-opening-a-specific-program-on-windows/117798)

<div class="topic-metadata">

**Author:** [@bluu](https://community.homey.app/u/bluu)\
**Replies:** 2\
**Last updated:** [October 10, 2024, 4:30pm UTC](https://community.homey.app/t/is-there-a-way-to-trigger-a-flow-based-on-opening-a-specific-program-on-windows/117798 "2024-10-10T16:30:04Z")

</div>

Hi there Homey Community, just a quick simple question. Does anybody know of a way (even if it requires installation of a software on my pc) to trigger a flow when I open a specific program/app on my windows computer? …

---

## [Using Homey APP / HA integrations?](https://community.homey.app/t/using-homey-app-ha-integrations/117805)

<div class="topic-metadata">

**Author:** [@Jordan\_Vlotis](https://community.homey.app/u/Jordan_Vlotis)\
**Replies:** 0\
**Last updated:** [October 10, 2024, 9:13am UTC](https://community.homey.app/t/using-homey-app-ha-integrations/117805 "2024-10-10T09:13:12Z")

</div>

Hi I’m hoping to have the following questions answered, apologies if they have been but wasn’t able to find them to my specifics: Has anyone used HA /w Homey STD or PRO for Airtouch 5 AC control and HDL Buspro lighti…

---

## [SmartWise 4CH relay switch integration](https://community.homey.app/t/smartwise-4ch-relay-switch-integration/113600)

<div class="topic-metadata">

**Author:** [@Branislav\_Susila](https://community.homey.app/u/Branislav_Susila)\
**Replies:** 2\
**Last updated:** [October 10, 2024, 7:30am UTC](https://community.homey.app/t/smartwise-4ch-relay-switch-integration/113600 "2024-10-10T07:30:01Z")

</div>

Hello community. I am wondering, if anyone has a working integration or at least a hint on how to make this product SmartWise 4ch relay switch talk to Homey Pro (early 2023). I tried to search for a reference, but coul…

---

## [Last Updated Check for values](https://community.homey.app/t/last-updated-check-for-values/117737)

<div class="topic-metadata">

**Author:** [@johbiraus](https://community.homey.app/u/johbiraus)\
**Replies:** 3\
**Last updated:** [October 9, 2024, 9:04pm UTC](https://community.homey.app/t/last-updated-check-for-values/117737 "2024-10-09T21:04:24Z")

</div>

Hi, I was hoping for some help checking if a value hasn’t been updated for a while. I tried the different scripts posted around but I couldn’t get them to work. I have a flow that fetches swimming temperatures from a c…

---

## [Homey not working on iOS 18(.0.1) with iPhone 16 Pro Max](https://community.homey.app/t/homey-not-working-on-ios-18-0-1-with-iphone-16-pro-max/117570)

<div class="topic-metadata">

**Author:** [@Jeroen\_Gruppen](https://community.homey.app/u/Jeroen_Gruppen)\
**Replies:** 3\
**Last updated:** [October 9, 2024, 4:35pm UTC](https://community.homey.app/t/homey-not-working-on-ios-18-0-1-with-iphone-16-pro-max/117570 "2024-10-09T16:35:06Z")

</div>

When migrated to my new iPhone 16 Pro Max, I saw that the homey app was not transferred from my iPhone 15 Pro Max. After installing the Homey app on my iPhone 16, it keeps on crashing when starting the app. The same app …

---

## [Homey is not fully matter compatible, cant add CSA device listed to work for all certified matter platforms](https://community.homey.app/t/homey-is-not-fully-matter-compatible-cant-add-csa-device-listed-to-work-for-all-certified-matter-platforms/117235)

<div class="topic-metadata">

**Author:** [@lappen](https://community.homey.app/u/lappen)\
**Replies:** 8\
**Last updated:** [October 9, 2024, 3:39pm UTC](https://community.homey.app/t/homey-is-not-fully-matter-compatible-cant-add-csa-device-listed-to-work-for-all-certified-matter-platforms/117235 "2024-10-09T15:39:44Z")

</div>

Note: had to remove some links as new users can only post 2 links. I have some issues with a dimmer where homey is stating that the device is not matter certified/according to the manual stamping and I am assuming CSA i…

---

## [Presence asleep flow](https://community.homey.app/t/presence-asleep-flow/117672)

<div class="topic-metadata">

**Author:** [@Goshawk29](https://community.homey.app/u/Goshawk29)\
**Replies:** 4\
**Last updated:** [October 8, 2024, 8:22pm UTC](https://community.homey.app/t/presence-asleep-flow/117672 "2024-10-08T20:22:20Z")

</div>

I have a bunch of advanced flows that trigger based on zone activity to turn lights on and off when zone becomes inactive. I am trying to find a way to do two things. First is there a way to create simple flow or Siri…

[Previous page](https://community.homey.app/c/questions-help/8.md?page=109)

[Next page](https://community.homey.app/c/questions-help/8.md?page=111)
