# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=11

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 12

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## [Am I wrong if I say that the location in Homey is inaccurate?](https://community.homey.app/t/am-i-wrong-if-i-say-that-the-location-in-homey-is-inaccurate/150964)

<div class="topic-metadata">

**Author:** [@Jose\_Luis\_Garcia](https://community.homey.app/u/Jose_Luis_Garcia)\
**Replies:** 36\
**Last updated:** [July 8, 2026, 5:06pm UTC](https://community.homey.app/t/am-i-wrong-if-i-say-that-the-location-in-homey-is-inaccurate/150964 "2026-07-08T17:06:15Z")

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Hello! Am I wrong if I say that the location in Homey is inaccurate? When I leave home and cross the street Honey still think I’m home and I have to activate the absence by hand. Does anyone know how to get Homey to k…

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## [Date Condition](https://community.homey.app/t/date-condition/157040)

<div class="topic-metadata">

**Author:** [@David\_P](https://community.homey.app/u/David_P)\
**Replies:** 1\
**Last updated:** [July 8, 2026, 4:15pm UTC](https://community.homey.app/t/date-condition/157040 "2026-07-08T16:15:12Z")

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I have installed this app which the Webstore page says works on Homey Pro 2026. It shows up as an installed app in the apps list but does not appear to be available when creating advanced flows. How do I find it. I w…

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## [Fibaro RGBW Controller - Homey changes the device state, but the output behaves inconsistently](https://community.homey.app/t/fibaro-rgbw-controller-homey-changes-the-device-state-but-the-output-behaves-inconsistently/157035)

<div class="topic-metadata">

**Author:** [@patryk\_sz](https://community.homey.app/u/patryk_sz)\
**Replies:** 0\
**Last updated:** [July 8, 2026, 3:16pm UTC](https://community.homey.app/t/fibaro-rgbw-controller-homey-changes-the-device-state-but-the-output-behaves-inconsistently/157035 "2026-07-08T15:16:27Z")

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Hi everyone, I’m experiencing a very strange issue with two Fibaro RGBW Controllers on Homey Pro (Early 2023) using the official Fibaro app. My setup Homey Pro (Early 2023) Official Fibaro app Two Fibaro RGBW Contro…

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## [Homey 2026 Wifi connection problems](https://community.homey.app/t/homey-2026-wifi-connection-problems/152461)

<div class="topic-metadata">

**Author:** [@peltsi51](https://community.homey.app/u/peltsi51)\
**Replies:** 5\
**Last updated:** [July 8, 2026, 7:11am UTC](https://community.homey.app/t/homey-2026-wifi-connection-problems/152461 "2026-07-08T07:11:34Z")

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I installed new 2026 Homey Pro and after couple of factory resets, updating the latest firmware and using the second latest backup I got it migrated from 2019 Homey Pro. Homey pro is connected through wifi, Deco X50 mes…

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## [Netatmo issue](https://community.homey.app/t/netatmo-issue/156990)

<div class="topic-metadata">

**Author:** [@Raul](https://community.homey.app/u/Raul)\
**Replies:** 3\
**Last updated:** [July 7, 2026, 5:03pm UTC](https://community.homey.app/t/netatmo-issue/156990 "2026-07-07T17:03:14Z")

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Hi, everyone! Since the last firmware update, I haven’t been able to connect my Netatmo or Bticino devices. To be honest, I don’t know if it’s my mistake or if the Bticino/Netatmo server isn’t working. When I log in to …

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## [Am on vacation, HP ‘23 reportedly glowing red](https://community.homey.app/t/am-on-vacation-hp-23-reportedly-glowing-red/156984)

<div class="topic-metadata">

**Author:** [@DaDa](https://community.homey.app/u/DaDa)\
**Replies:** 1\
**Last updated:** [July 7, 2026, 12:25pm UTC](https://community.homey.app/t/am-on-vacation-hp-23-reportedly-glowing-red/156984 "2026-07-07T12:25:00Z")

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I’m currently away for a couple of weeks. An elderly couple is taking care of the house and the animals. They contacted me because the automatic lights etc stopped working suddenly. I managed to reroute some lights to a …

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## [Discharging home battery by Nymo](https://community.homey.app/t/discharging-home-battery-by-nymo/156973)

<div class="topic-metadata">

**Author:** [@Andre-Eekelen](https://community.homey.app/u/Andre-Eekelen)\
**Replies:** 0\
**Last updated:** [July 7, 2026, 7:44am UTC](https://community.homey.app/t/discharging-home-battery-by-nymo/156973 "2026-07-07T07:44:04Z")

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I had a problem with my home battery discharging due to the Nymo charging. The standard flow (power has changed → Set excess power to #power) interprets feed-in as excess solar energy. I solved this as follows by adding …

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## [Reboot a homey pro 2026 every night for safety?](https://community.homey.app/t/reboot-a-homey-pro-2026-every-night-for-safety/156969)

<div class="topic-metadata">

**Author:** [@Frank\_Fokke](https://community.homey.app/u/Frank_Fokke)\
**Replies:** 7\
**Last updated:** [July 7, 2026, 7:33am UTC](https://community.homey.app/t/reboot-a-homey-pro-2026-every-night-for-safety/156969 "2026-07-07T07:33:40Z")

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I can use some advise on this: I have a homey pro 2026 installed in our house 900km away. I use it (for now) just to put the lights on and off every night. It’s connected via wifi. I also have three eufy camera’s install…

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## [Notifications to PC](https://community.homey.app/t/notifications-to-pc/156955)

<div class="topic-metadata">

**Author:** [@David\_P](https://community.homey.app/u/David_P)\
**Replies:** 4\
**Last updated:** [July 7, 2026, 6:38am UTC](https://community.homey.app/t/notifications-to-pc/156955 "2026-07-07T06:38:57Z")

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How can I get Homey Pro 2026 to send notifications to my PC desktop? My flow sends them to pone and tablet but I am more often at my PC than watching either of the others.

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## [Lost newbie](https://community.homey.app/t/lost-newbie/155645)

<div class="topic-metadata">

**Author:** [@Targaid](https://community.homey.app/u/Targaid)\
**Replies:** 19\
**Last updated:** [July 7, 2026, 12:10am UTC](https://community.homey.app/t/lost-newbie/155645 "2026-07-07T00:10:23Z")

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I’m still finding my way with the new homey equipment and have got an issue I don’t understand at all. I’m running the server from my ugreen Nas visa docker. Tonight it said there were updates I had to do, so I did them…

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## [Cant find homey setup wifi to add extra account](https://community.homey.app/t/cant-find-homey-setup-wifi-to-add-extra-account/69580)

<div class="topic-metadata">

**Author:** [@Niels\_Temmink](https://community.homey.app/u/Niels_Temmink)\
**Replies:** 6\
**Last updated:** [July 6, 2026, 7:03pm UTC](https://community.homey.app/t/cant-find-homey-setup-wifi-to-add-extra-account/69580 "2026-07-06T19:03:18Z")

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Hi everyone, Ive been trying to add another account to homey. I made a shareable link and sent it to the target device (an iPhone). After that i made an account on the iPhone and logged in. After login i tried to add my…

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## [Strange behavior advanced flow](https://community.homey.app/t/strange-behavior-advanced-flow/156930)

<div class="topic-metadata">

**Author:** [@Lacobo](https://community.homey.app/u/Lacobo)\
**Replies:** 5\
**Last updated:** [July 6, 2026, 5:43pm UTC](https://community.homey.app/t/strange-behavior-advanced-flow/156930 "2026-07-06T17:43:48Z")

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Had an Advanced Flow that worked fine for over a year, but suddenly it triggered a fight between the flow itself and the Hue app. If I turned on the light, the Hue app turned it off again or the other way around. Aft…

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## [Sudden CPU frequency drop from 1.3GHz to 0.9GHz since v13.3.0](https://community.homey.app/t/sudden-cpu-frequency-drop-from-1-3ghz-to-0-9ghz-since-v13-3-0/156562)

<div class="topic-metadata">

**Author:** [@RuuduitdeG](https://community.homey.app/u/RuuduitdeG)\
**Replies:** 60\
**Last updated:** [July 6, 2026, 2:46pm UTC](https://community.homey.app/t/sudden-cpu-frequency-drop-from-1-3ghz-to-0-9ghz-since-v13-3-0/156562 "2026-07-06T14:46:54Z")

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Last Tuesday, I updated my firmware from 13.2.x to 13.3.0. Since then I observe a steep drop of my CPU frequency. What has caused this? Is this normal?

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## [OTA Update Feature Issue](https://community.homey.app/t/ota-update-feature-issue/156871)

<div class="topic-metadata">

**Author:** [@Mark520](https://community.homey.app/u/Mark520)\
**Replies:** 6\
**Last updated:** [July 5, 2026, 7:46pm UTC](https://community.homey.app/t/ota-update-feature-issue/156871 "2026-07-05T19:46:04Z")

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Unable to update Third Reality battery devices with OTA update feature? Says Wake your device to start the update process how do I do that and keep it awake to do the update? Working great with all my constant power Devi…

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## [Trane Thermostat](https://community.homey.app/t/trane-thermostat/120911)

<div class="topic-metadata">

**Author:** [@Daniel\_King](https://community.homey.app/u/Daniel_King)\
**Replies:** 11\
**Last updated:** [July 4, 2026, 7:20pm UTC](https://community.homey.app/t/trane-thermostat/120911 "2026-07-04T19:20:08Z")

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I’m wondering if anyone has been successful in integrating the Trane thermostats to Homey Pro? I’m trying to get the thermostat and Flair vents integrated to have better control over the temperatures in my house

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## [Sudden increase in memory usage (RAM)](https://community.homey.app/t/sudden-increase-in-memory-usage-ram/156884)

<div class="topic-metadata">

**Author:** [@Henk\_Van\_de\_Streek](https://community.homey.app/u/Henk_Van_de_Streek)\
**Replies:** 0\
**Last updated:** [July 4, 2026, 12:39pm UTC](https://community.homey.app/t/sudden-increase-in-memory-usage-ram/156884 "2026-07-04T12:39:31Z")

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Hi all, I am experiencing a sudden increase in RAM usage. Does anyone recognize this? Homey Pro 2023, v13.3.0, jumped from ±500 MB to ±950 MB RAM on July 3 around 12:00 noon. -No app updates or configuration changes, …

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## [Homey Bridge in BLE manager](https://community.homey.app/t/homey-bridge-in-ble-manager/156880)

<div class="topic-metadata">

**Author:** [@Jeffrey\_Smit](https://community.homey.app/u/Jeffrey_Smit)\
**Replies:** 1\
**Last updated:** [July 4, 2026, 8:48am UTC](https://community.homey.app/t/homey-bridge-in-ble-manager/156880 "2026-07-04T08:48:50Z")

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Hi, my Homey Bridge is in BLE manager. On the app with a red ring but the real one has a blu heart beat. So what can I do?

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## [Nordic Fire woodpellet burner/ stove integration](https://community.homey.app/t/nordic-fire-woodpellet-burner-stove-integration/127995)

<div class="topic-metadata">

**Author:** [@Wim\_Korstanje](https://community.homey.app/u/Wim_Korstanje)\
**Replies:** 2\
**Last updated:** [July 4, 2026, 6:46am UTC](https://community.homey.app/t/nordic-fire-woodpellet-burner-stove-integration/127995 "2026-07-04T06:46:19Z")

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Hi everyone, I have a Nordic Fire pellet stove (woodpellet burner) which I would love to integrate in my Homey Pro system. Is there anyone who has been able to do that? I use the Nodric Fire app (through WiFi connected…

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## [Homey Pro and Salus UGE600 or directly pairing SQ610 thermostats - possible?](https://community.homey.app/t/homey-pro-and-salus-uge600-or-directly-pairing-sq610-thermostats-possible/59908)

<div class="topic-metadata">

**Author:** [@Damian\_Kaleta](https://community.homey.app/u/Damian_Kaleta)\
**Replies:** 9\
**Last updated:** [July 3, 2026, 4:05pm UTC](https://community.homey.app/t/homey-pro-and-salus-uge600-or-directly-pairing-sq610-thermostats-possible/59908 "2026-07-03T16:05:43Z")

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Hey there, I need your support to get an answer to one query which is super important to me to make the right decision about buying a multi-gateway for my new house. I really love how simple Homey Pro is in onboarding …

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## [Homey Pro 2023 constantly losing connection to Thread devices](https://community.homey.app/t/homey-pro-2023-constantly-losing-connection-to-thread-devices/143970)

<div class="topic-metadata">

**Author:** [@JP123](https://community.homey.app/u/JP123)\
**Replies:** 26\
**Last updated:** [July 3, 2026, 11:40am UTC](https://community.homey.app/t/homey-pro-2023-constantly-losing-connection-to-thread-devices/143970 "2026-07-03T11:40:52Z")

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Hi all, I have an extensive smart home setup that includes Thread devices, all of which have been set up through HomeKit (Apple TV + several HomePod Minis) and then linked to Homey via Matter (through the iOS option). T…

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## [Cant sort my favorites](https://community.homey.app/t/cant-sort-my-favorites/152455)

<div class="topic-metadata">

**Author:** [@Cihad\_Ozturk](https://community.homey.app/u/Cihad_Ozturk)\
**Replies:** 10\
**Last updated:** [July 3, 2026, 3:11am UTC](https://community.homey.app/t/cant-sort-my-favorites/152455 "2026-07-03T03:11:16Z")

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Ive had this issue before and i cant remember how i’ve solved it, its quite annoying. I cant reorder my favorites, the icons simply does not show up. I’ve reinstalled the app but it does not solve the issue. Anybody have…

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## [How add a rf433 remote for make a flow](https://community.homey.app/t/how-add-a-rf433-remote-for-make-a-flow/156704)

<div class="topic-metadata">

**Author:** [@Sven\_Kempeneers](https://community.homey.app/u/Sven_Kempeneers)\
**Replies:** 4\
**Last updated:** [July 2, 2026, 9:44pm UTC](https://community.homey.app/t/how-add-a-rf433-remote-for-make-a-flow/156704 "2026-07-02T21:44:58Z")

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I have shopping this on amazon for make a flow . I want this for a switch for govee ceilling lichts (3 pieces and on matter) When i doing add 433 mhz, he found the signal for the clone (he only send signal in flow no…

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## [Homey Pro Mini Scheduled Time and Date Flows Running at the Wrong Time](https://community.homey.app/t/homey-pro-mini-scheduled-time-and-date-flows-running-at-the-wrong-time/156794)

<div class="topic-metadata">

**Author:** [@Aristotle\_B](https://community.homey.app/u/Aristotle_B)\
**Replies:** 2\
**Last updated:** [July 2, 2026, 3:09pm UTC](https://community.homey.app/t/homey-pro-mini-scheduled-time-and-date-flows-running-at-the-wrong-time/156794 "2026-07-02T15:09:04Z")

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Hello everyone, I am having an issue with my Homey Pro Mini where my Time and Date-based flows are not running according to the schedule I set. The flows themselves do run, but they do not execute at the correct schedu…

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## [Do you know good open web/api locations for market price estimates](https://community.homey.app/t/do-you-know-good-open-web-api-locations-for-market-price-estimates/155558)

<div class="topic-metadata">

**Author:** [@Eko\_taas](https://community.homey.app/u/Eko_taas)\
**Replies:** 7\
**Last updated:** [July 2, 2026, 11:15am UTC](https://community.homey.app/t/do-you-know-good-open-web-api-locations-for-market-price-estimates/155558 "2026-07-02T11:15:08Z")

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I am working (slowly) on advanced service to improve my own heaters timing optimization and starts to be ready for wider usage (prob. with fee). In selected method essential (not mandatory) is to “know” future prices lo…

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## [INNR power socket](https://community.homey.app/t/innr-power-socket/156786)

<div class="topic-metadata">

**Author:** [@HomeyPS](https://community.homey.app/u/HomeyPS)\
**Replies:** 2\
**Last updated:** [July 2, 2026, 6:51am UTC](https://community.homey.app/t/innr-power-socket/156786 "2026-07-02T06:51:37Z")

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We have an INNR power socket. How can we convert the power value (6 Watts) to a logicalnumbervariable?

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## [Yale Doorman L3S + ConnectX Wi-Fi hub](https://community.homey.app/t/yale-doorman-l3s-connectx-wi-fi-hub/156767)

<div class="topic-metadata">

**Author:** [@Jens\_Bergbom](https://community.homey.app/u/Jens_Bergbom)\
**Replies:** 5\
**Last updated:** [July 1, 2026, 6:37pm UTC](https://community.homey.app/t/yale-doorman-l3s-connectx-wi-fi-hub/156767 "2026-07-01T18:37:37Z")

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Hi to you all. I am located in Sweden and have a house with 2 ConnectX hubs in 2 separate houses on my land. I bought the Homey with the expectation that the “official app” would cover the most modern product but I can …

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## [Offloading Thread to Apple Border Routers for Zigbee stability?](https://community.homey.app/t/offloading-thread-to-apple-border-routers-for-zigbee-stability/153272)

<div class="topic-metadata">

**Author:** [@Robjuh](https://community.homey.app/u/Robjuh)\
**Replies:** 4\
**Last updated:** [July 1, 2026, 2:07pm UTC](https://community.homey.app/t/offloading-thread-to-apple-border-routers-for-zigbee-stability/153272 "2026-07-01T14:07:30Z")

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Hey guys, I’m looking for some advice on my setup. I’m currently running a Homey Pro (2023) with quite a large Zigbee network. I want to start adding more Matter-over-Thread devices, but I’m a bit hesitant about the “al…

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## [Homey Pro 2023/2026 cannot add new IKEA Matter-over-Thread devices, while Apple Home works fine](https://community.homey.app/t/homey-pro-2023-2026-cannot-add-new-ikea-matter-over-thread-devices-while-apple-home-works-fine/156124)

<div class="topic-metadata">

**Author:** [@MCNose](https://community.homey.app/u/MCNose)\
**Replies:** 18\
**Last updated:** [July 1, 2026, 8:02am UTC](https://community.homey.app/t/homey-pro-2023-2026-cannot-add-new-ikea-matter-over-thread-devices-while-apple-home-works-fine/156124 "2026-07-01T08:02:04Z")

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Hi everyone, I’m experiencing an issue with Matter over Thread and have run out of ideas. Current Setup Homey Pro 2026 FRITZ!Box 7530 acting as DSL modem and DHCP server ASUS BT8 as Wi-Fi router Apple TV (latest gener…

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## [Homey Pro early 2023 repeatedly crashing and rebooting](https://community.homey.app/t/homey-pro-early-2023-repeatedly-crashing-and-rebooting/153201)

<div class="topic-metadata">

**Author:** [@Robbie\_Gratton](https://community.homey.app/u/Robbie_Gratton)\
**Replies:** 15\
**Last updated:** [June 30, 2026, 10:53pm UTC](https://community.homey.app/t/homey-pro-early-2023-repeatedly-crashing-and-rebooting/153201 "2026-06-30T22:53:09Z")

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Homey Pro Firmware: 13.1.0 Looking at posts here from Dec 25, there looks to have been an issue with a previous firmware version that caused the same effects I’m seeing, however, I’m using the latest firmware. anyone …

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## [Homey OCPP support](https://community.homey.app/t/homey-ocpp-support/125909)

<div class="topic-metadata">

**Author:** [@Vasiya](https://community.homey.app/u/Vasiya)\
**Replies:** 2\
**Last updated:** [June 30, 2026, 8:26pm UTC](https://community.homey.app/t/homey-ocpp-support/125909 "2026-06-30T20:26:47Z")

</div>

Hello, is there any suppport for OCPP EV charger protocol? IF not, I would love to see one for my Homey pro, thanks.

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