# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=109

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 110

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## [Slowly dim lights up and down?](https://community.homey.app/t/slowly-dim-lights-up-and-down/90746)

<div class="topic-metadata">

**Author:** [@Paxman](https://community.homey.app/u/Paxman)\
**Replies:** 18\
**Last updated:** [October 19, 2024, 6:24pm UTC](https://community.homey.app/t/slowly-dim-lights-up-and-down/90746 "2024-10-19T18:24:10Z")

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Hi Homeys! So the wify and I just bought a new chandelier for our dining table. This monster has twelve (12!) E27 bulbs and since we live in an old house there are no dimmer knob on the wall. Obviously I’m going to use …

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## [Heating up color thermostat](https://community.homey.app/t/heating-up-color-thermostat/118533)

<div class="topic-metadata">

**Author:** [@Rene\_Sulman](https://community.homey.app/u/Rene_Sulman)\
**Replies:** 2\
**Last updated:** [October 19, 2024, 5:54pm UTC](https://community.homey.app/t/heating-up-color-thermostat/118533 "2024-10-19T17:54:23Z")

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When my thermostats are heating up there is a orange background color that indicates the warming up proces. This is only visible in the webapp and the smartphone app shows still black. Should be nice when the smartphone …

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## [IR control sends commands too many times](https://community.homey.app/t/ir-control-sends-commands-too-many-times/97248)

<div class="topic-metadata">

**Author:** [@probablyjd](https://community.homey.app/u/probablyjd)\
**Replies:** 21\
**Last updated:** [October 19, 2024, 4:58pm UTC](https://community.homey.app/t/ir-control-sends-commands-too-many-times/97248 "2024-10-19T16:58:36Z")

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Hi all, Based on the searching I’ve done on this topic, complaining about Homey’s (lack of) IR functionality seems to be a popular passtime around here, but I can’t find any threads about the specific issue I’m having s…

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## [Roller Shutter Actor: Somfy tahoma io vs z-wave](https://community.homey.app/t/roller-shutter-actor-somfy-tahoma-io-vs-z-wave/116489)

<div class="topic-metadata">

**Author:** [@RainerMZ](https://community.homey.app/u/RainerMZ)\
**Replies:** 4\
**Last updated:** [October 19, 2024, 10:42am UTC](https://community.homey.app/t/roller-shutter-actor-somfy-tahoma-io-vs-z-wave/116489 "2024-10-19T10:42:50Z")

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I wanted to talk to you about two possible options that I am currently considering. I would like to automate my 4 remaining manual shutters. In the past I have installed qubino and fibaro actuators. While the qubino are …

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## [Aqara Cube and Sonos volume pause/play](https://community.homey.app/t/aqara-cube-and-sonos-volume-pause-play/39044)

<div class="topic-metadata">

**Author:** [@Beege](https://community.homey.app/u/Beege)\
**Replies:** 20\
**Last updated:** [October 19, 2024, 10:33am UTC](https://community.homey.app/t/aqara-cube-and-sonos-volume-pause-play/39044 "2024-10-19T10:33:47Z")

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I have a flow, based on/copied from this flow form Erik Smit: Shared Flow | Homey Problem: it does not work. The flow to set volume with cube rotation works perfectly. Difference with the Erik-flow: I use the Conbee2…

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## [Could not connect to Bridge](https://community.homey.app/t/could-not-connect-to-bridge/118327)

<div class="topic-metadata">

**Author:** [@Helge\_Carlsen](https://community.homey.app/u/Helge_Carlsen)\
**Replies:** 3\
**Last updated:** [October 18, 2024, 8:35pm UTC](https://community.homey.app/t/could-not-connect-to-bridge/118327 "2024-10-18T20:35:51Z")

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I have Homey Premium. Bought a Homey bridge. Used the Homey app which found the Homey Bridge. Pressed “new device”. The app replied “Homey Bridge found”. Pressed “Connect to Homey Bridge”. App answered Connected and aske…

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## [My flow with Victron and Melcloud doesn't work, but test is OK](https://community.homey.app/t/my-flow-with-victron-and-melcloud-doesnt-work-but-test-is-ok/118384)

<div class="topic-metadata">

**Author:** [@rado](https://community.homey.app/u/rado)\
**Replies:** 7\
**Last updated:** [October 18, 2024, 11:47am UTC](https://community.homey.app/t/my-flow-with-victron-and-melcloud-doesnt-work-but-test-is-ok/118384 "2024-10-18T11:47:19Z")

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good day, this flow doesn’t work for me. The test runs ok, but when both conditions are met, the flow does not start this flow works fine

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## [HomeyScript : getting error : Invalid Token: string](https://community.homey.app/t/homeyscript-getting-error-invalid-token-string/118465)

<div class="topic-metadata">

**Author:** [@HenriDO](https://community.homey.app/u/HenriDO)\
**Replies:** 4\
**Last updated:** [October 18, 2024, 8:34am UTC](https://community.homey.app/t/homeyscript-getting-error-invalid-token-string/118465 "2024-10-18T08:34:36Z")

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I have a script that checks if a devic is not connected anymore, and it works perfectly in HomeyScript. However, when I try to integrate it into flows to capture the result, I encounter the following error: \*Invalid Tok…

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## [Smart Connect SSID](https://community.homey.app/t/smart-connect-ssid/118351)

<div class="topic-metadata">

**Author:** [@Goshawk29](https://community.homey.app/u/Goshawk29)\
**Replies:** 4\
**Last updated:** [October 17, 2024, 9:12pm UTC](https://community.homey.app/t/smart-connect-ssid/118351 "2024-10-17T21:12:17Z")

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I just upgraded to a new router that supports 6g and want to take advantage of using that for apple products. But in order to do that I have to use smart connect and broadcast a single SSID. Anyone had any issues doing…

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## [Problem with sun goes down?](https://community.homey.app/t/problem-with-sun-goes-down/118427)

<div class="topic-metadata">

**Author:** [@Christer\_Nordh](https://community.homey.app/u/Christer_Nordh)\
**Replies:** 3\
**Last updated:** [October 17, 2024, 7:21pm UTC](https://community.homey.app/t/problem-with-sun-goes-down/118427 "2024-10-17T19:21:28Z")

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Does anyone has problems when using: Sun goes down in e.g 10 minutes??? Is there some place in homey where I can see what time that is today?

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## [Flow not executing completely](https://community.homey.app/t/flow-not-executing-completely/118383)

<div class="topic-metadata">

**Author:** [@ricercar](https://community.homey.app/u/ricercar)\
**Replies:** 4\
**Last updated:** [October 17, 2024, 6:07pm UTC](https://community.homey.app/t/flow-not-executing-completely/118383 "2024-10-17T18:07:05Z")

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Hello, I have a flow that doesn’t execute till the end in this configuration where the last 2 cards are called twice I checked the syslog to be sure that the 2 last cards aren’t executed twice as they should be. …t…

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## [Restore Philips Hue Devices](https://community.homey.app/t/restore-philips-hue-devices/118272)

<div class="topic-metadata">

**Author:** [@Goshawk29](https://community.homey.app/u/Goshawk29)\
**Replies:** 4\
**Last updated:** [October 16, 2024, 5:56pm UTC](https://community.homey.app/t/restore-philips-hue-devices/118272 "2024-10-16T17:56:59Z")

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So I just had to get a new router and reconnected all my hubs and devices in house. Is there a way to refresh or restore the hub within the Philips hue app in homey to reconnect the devices or do I have to start from s…

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## [Web app: How to change/register "my addresses"](https://community.homey.app/t/web-app-how-to-change-register-my-addresses/75974)

<div class="topic-metadata">

**Author:** [@Eyvind](https://community.homey.app/u/Eyvind)\
**Replies:** 7\
**Last updated:** [October 16, 2024, 8:43am UTC](https://community.homey.app/t/web-app-how-to-change-register-my-addresses/75974 "2024-10-16T08:43:47Z")

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How do I add my correct address in the Web app. Under My account → my addresses → it says “You do not have any addresses yet”. I have also tried both automaticly and manually settings to set my location in the mobile …

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## [Logging variable increment and datetime](https://community.homey.app/t/logging-variable-increment-and-datetime/118188)

<div class="topic-metadata">

**Author:** [@marquetphilippe](https://community.homey.app/u/marquetphilippe)\
**Replies:** 2\
**Last updated:** [October 15, 2024, 2:10pm UTC](https://community.homey.app/t/logging-variable-increment-and-datetime/118188 "2024-10-15T14:10:52Z")

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Hi all, I am trying to log the usage of wood pellets for my heater. Meaning: Every time I put in a new bag, I push a button, and Homey should log the datetime + increase my numerical variable for ‘pellets’ with 1, and …

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## [detect if the power grid is down](https://community.homey.app/t/detect-if-the-power-grid-is-down/118260)

<div class="topic-metadata">

**Author:** [@Hakan\_Birgersson](https://community.homey.app/u/Hakan_Birgersson)\
**Replies:** 2\
**Last updated:** [October 16, 2024, 12:27am UTC](https://community.homey.app/t/detect-if-the-power-grid-is-down/118260 "2024-10-16T00:27:30Z")

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if I use a UPS to secure the operation of my system how do I get info that the power grid is down in my house

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## [How to setup the device?](https://community.homey.app/t/how-to-setup-the-device/118167)

<div class="topic-metadata">

**Author:** [@Slyke](https://community.homey.app/u/Slyke)\
**Replies:** 5\
**Last updated:** [October 16, 2024, 12:19am UTC](https://community.homey.app/t/how-to-setup-the-device/118167 "2024-10-16T00:19:05Z")

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Hello, just got my Homey Pro delivered and attempting to get it up and running. I purchased it with the ethernet adapter, since there is no wifi or internet where I intend to use it. When I plugged it in, I saw the lig…

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## [Connecting Daikin to Homey](https://community.homey.app/t/connecting-daikin-to-homey/118181)

<div class="topic-metadata">

**Author:** [@Bjorn\_Nilsson3](https://community.homey.app/u/Bjorn_Nilsson3)\
**Replies:** 2\
**Last updated:** [October 15, 2024, 11:24pm UTC](https://community.homey.app/t/connecting-daikin-to-homey/118181 "2024-10-15T23:24:31Z")

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my Daikin heat pump keeps losing contact with Homey. Woke up this morning to find that it was freezing cold in the house as Homey flow has not turned on the pump in time. When I look in the app and try to turn on manua…

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## [Homey presence of family](https://community.homey.app/t/homey-presence-of-family/73988)

<div class="topic-metadata">

**Author:** [@Henrik87](https://community.homey.app/u/Henrik87)\
**Replies:** 4\
**Last updated:** [October 15, 2024, 3:37pm UTC](https://community.homey.app/t/homey-presence-of-family/73988 "2024-10-15T15:37:16Z")

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Hello! Ive been trying for ages now to have an stable and reliable geo fence or location trigger for me and my family. Home built in works nice but only for me, even if all other family members have the app installed an…

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## [How is a battery check flow made?](https://community.homey.app/t/how-is-a-battery-check-flow-made/118131)

<div class="topic-metadata">

**Author:** [@Henrik\_Bendtsen](https://community.homey.app/u/Henrik_Bendtsen)\
**Replies:** 4\
**Last updated:** [October 15, 2024, 2:13pm UTC](https://community.homey.app/t/how-is-a-battery-check-flow-made/118131 "2024-10-15T14:13:43Z")

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Hello, First of all thanks for a great forum. However, I cannot immediately find an answer to my question. I have searched and found a solution for a battery check (see picture). It works! I receive a notification w…

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## [2 seperate accounts](https://community.homey.app/t/2-seperate-accounts/118083)

<div class="topic-metadata">

**Author:** [@Craig\_Engel](https://community.homey.app/u/Craig_Engel)\
**Replies:** 11\
**Last updated:** [October 15, 2024, 1:35pm UTC](https://community.homey.app/t/2-seperate-accounts/118083 "2024-10-15T13:35:22Z")

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I am a builder using Homey for home automation. I am trying to associate 2 separate Homeys in 2 separate locations with 2 separate accounts. The related email name and password are the same for both accounts. If I change…

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## [Homey app error message](https://community.homey.app/t/homey-app-error-message/118176)

<div class="topic-metadata">

**Author:** [@Fredrik3](https://community.homey.app/u/Fredrik3)\
**Replies:** 1\
**Last updated:** [October 15, 2024, 6:00am UTC](https://community.homey.app/t/homey-app-error-message/118176 "2024-10-15T06:00:02Z")

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Hello, ive recently started to recive an error on the app. How to solve this ?

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## [Aqara valve settings not reachable in Homey pro](https://community.homey.app/t/aqara-valve-settings-not-reachable-in-homey-pro/117939)

<div class="topic-metadata">

**Author:** [@J\_Sol](https://community.homey.app/u/J_Sol)\
**Replies:** 3\
**Last updated:** [October 15, 2024, 4:52am UTC](https://community.homey.app/t/aqara-valve-settings-not-reachable-in-homey-pro/117939 "2024-10-15T04:52:44Z")

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Hello, I cannot change the Aqara valve settings from within Homey pro. See the screenshot from the Homey app. The web-app access the settings but it doesn’t affect the valve. I try to switch off the window open detect…

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## [Chrome Login mostly doesn't work here](https://community.homey.app/t/chrome-login-mostly-doesnt-work-here/118099)

<div class="topic-metadata">

**Author:** [@Stefan\_1](https://community.homey.app/u/Stefan_1)\
**Replies:** 1\
**Last updated:** [October 14, 2024, 10:52pm UTC](https://community.homey.app/t/chrome-login-mostly-doesnt-work-here/118099 "2024-10-14T22:52:36Z")

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Well, sounds stupid, have a look: Chrome on windows login into this forum or homey account: wrong password. Using a brand new chrome without extensions AND / OR Incognito tab: same same But: Using firefox or microsof…

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## [LIFE - FIDO gate opener integration into HOMEY](https://community.homey.app/t/life-fido-gate-opener-integration-into-homey/118117)

<div class="topic-metadata">

**Author:** [@Jan\_Giblak](https://community.homey.app/u/Jan_Giblak)\
**Replies:** 2\
**Last updated:** [October 14, 2024, 10:44pm UTC](https://community.homey.app/t/life-fido-gate-opener-integration-into-homey/118117 "2024-10-14T22:44:33Z")

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Hi i would like to integrate my gate slider LIFE with remote controller into HOMEY sys, protocol is 433,92 MHz. Do you have any suggestions how to copy signal which I send or write some script? Thanx in advance for advi…

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## [Alarm when door/window sensor is opened](https://community.homey.app/t/alarm-when-door-window-sensor-is-opened/118145)

<div class="topic-metadata">

**Author:** [@Bear84](https://community.homey.app/u/Bear84)\
**Replies:** 8\
**Last updated:** [October 14, 2024, 8:06pm UTC](https://community.homey.app/t/alarm-when-door-window-sensor-is-opened/118145 "2024-10-14T20:06:08Z")

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Hi All, I could use some help setting up an alarm when Aqara door/window opens when nobody is at home. The problem is that I can only select if sensor is ‘On’ (open) or ‘Off’ (closed), but not if it changes from off to…

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## [All apps keep crashing after update](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322)

<div class="topic-metadata">

**Author:** [@Sander\_Bakker](https://community.homey.app/u/Sander_Bakker)\
**Replies:** 19\
**Last updated:** [October 14, 2024, 4:58pm UTC](https://community.homey.app/t/all-apps-keep-crashing-after-update/110322 "2024-10-14T16:58:57Z")

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After last night’s update on my homey 2016 not an single app is working. Did a reboot a few times but doesn’t work. More people experiencing problems?

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## [Samsung family hub refrigerator](https://community.homey.app/t/samsung-family-hub-refrigerator/18026)

<div class="topic-metadata">

**Author:** [@Homey070](https://community.homey.app/u/Homey070)\
**Replies:** 5\
**Last updated:** [October 14, 2024, 11:16am UTC](https://community.homey.app/t/samsung-family-hub-refrigerator/18026 "2024-10-14T11:16:23Z")

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Does anyone know of the Samsung family hub refrigerator works with homey?

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## [Homey wont show lights or climate in app after update](https://community.homey.app/t/homey-wont-show-lights-or-climate-in-app-after-update/118006)

<div class="topic-metadata">

**Author:** [@DiedeVW](https://community.homey.app/u/DiedeVW)\
**Replies:** 10\
**Last updated:** [October 14, 2024, 8:16am UTC](https://community.homey.app/t/homey-wont-show-lights-or-climate-in-app-after-update/118006 "2024-10-14T08:16:21Z")

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Hi there, After the last update i can still use my lights and climate but it doesnt show them on top anymore. Now i have to scroll all the way down to check if everything is of :frowning: Anyone with the same proble…

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## [Or in standard flow](https://community.homey.app/t/or-in-standard-flow/117934)

<div class="topic-metadata">

**Author:** [@Claus\_Jacobsen](https://community.homey.app/u/Claus_Jacobsen)\
**Replies:** 16\
**Last updated:** [October 14, 2024, 5:18am UTC](https://community.homey.app/t/or-in-standard-flow/117934 "2024-10-14T05:18:40Z")

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Hi all. Is it possible to, in the if function, to make an or function. Or is it only possible in advanced flow?

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## [Matter wifi devices very unstable](https://community.homey.app/t/matter-wifi-devices-very-unstable/115960)

<div class="topic-metadata">

**Author:** [@Georg](https://community.homey.app/u/Georg)\
**Replies:** 10\
**Last updated:** [October 14, 2024, 4:47am UTC](https://community.homey.app/t/matter-wifi-devices-very-unstable/115960 "2024-10-14T04:47:01Z")

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Hi, I have a Homey Pro 2023 with 3 Matter devices connected over Wifi (2 SONOFF in-wall switches MINIR4M, 1 Meross Smart Plug mss315). The problem is that all these device get unreachable from time to time an while some…

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