# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md?page=1

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

**Page:** 2

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## [Displaying dynamically updated multiline text in Homey](https://community.homey.app/t/displaying-dynamically-updated-multiline-text-in-homey/160024)

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**Author:** [@David\_Bjornhart](https://community.homey.app/u/David_Bjornhart)\
**Replies:** 5\
**Last updated:** [September 27, 2026, 9:38am UTC](https://community.homey.app/t/displaying-dynamically-updated-multiline-text-in-homey/160024 "2026-09-27T09:38:59Z")

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Hi, I have been looking for a way to display dynamically updated multiline text in Homey, but I haven’t been able to find any app or existing solution that can do this properly. What I would like is actually quite simp…

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## [Alexa not detecting Homey devices anymore](https://community.homey.app/t/alexa-not-detecting-homey-devices-anymore/144651)

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**Author:** [@GregD](https://community.homey.app/u/GregD)\
**Replies:** 14\
**Last updated:** [September 27, 2026, 8:49am UTC](https://community.homey.app/t/alexa-not-detecting-homey-devices-anymore/144651 "2026-09-27T08:49:41Z")

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Hello, since a few weeks, Alexa won’t add devices from Homey. I don’t have any specific error message. The « discover devices » command on Alexa will only reply with « no new device detected ». I tried a lot of options …

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## [I lost the ADD DEVICE button](https://community.homey.app/t/i-lost-the-add-device-button/160037)

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**Author:** [@Bernd\_Gaykema](https://community.homey.app/u/Bernd_Gaykema)\
**Replies:** 3\
**Last updated:** [September 26, 2026, 1:17pm UTC](https://community.homey.app/t/i-lost-the-add-device-button/160037 "2026-09-26T13:17:50Z")

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For a long time I haven’t added a decive. Now I wanted it but can’t find the ADD DEVICE button. Anybody a good idea where it is hidden now?:thinking:

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## [Homey bridge stability issue](https://community.homey.app/t/homey-bridge-stability-issue/159962)

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**Author:** [@Kjartan](https://community.homey.app/u/Kjartan)\
**Replies:** 8\
**Last updated:** [September 26, 2026, 10:41am UTC](https://community.homey.app/t/homey-bridge-stability-issue/159962 "2026-09-26T10:41:58Z")

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After a long stable period, the last couple of weeks i’ve had to restart the homey bridge every day. Communication with zigbee devices are unstable. Some are completely unresponsive, some will trigger a few commands but …

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## [We don't see the name of de INNR power switch](https://community.homey.app/t/we-dont-see-the-name-of-de-innr-power-switch/160008)

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**Author:** [@HomeyPS](https://community.homey.app/u/HomeyPS)\
**Replies:** 5\
**Last updated:** [September 26, 2026, 9:54am UTC](https://community.homey.app/t/we-dont-see-the-name-of-de-innr-power-switch/160008 "2026-09-26T09:54:58Z")

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We created an if function using the AND key for our INNR SP240 power switch. On the Homey edit screen, we no longer see the name “Switch-1”. Do we need to do something to make this name visible?

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## [Smart plug automation for dumb dishwasher/washer? (Homey + Tibber)](https://community.homey.app/t/smart-plug-automation-for-dumb-dishwasher-washer-homey-tibber/159788)

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**Author:** [@Dorien\_deJong](https://community.homey.app/u/Dorien_deJong)\
**Replies:** 6\
**Last updated:** [September 26, 2026, 3:18am UTC](https://community.homey.app/t/smart-plug-automation-for-dumb-dishwasher-washer-homey-tibber/159788 "2026-09-26T03:18:08Z")

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Is it possible to connect a dishwasher or washing machine that is not smart itself through a smart plug to Homey and also to Tibber, so that it can be controlled based on low energy rates?

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## [Would a Homey Known Issues / Bug Tracker be useful?](https://community.homey.app/t/would-a-homey-known-issues-bug-tracker-be-useful/159799)

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**Author:** [@Jos\_Visser](https://community.homey.app/u/Jos_Visser)\
**Replies:** 16\
**Last updated:** [September 25, 2026, 9:01pm UTC](https://community.homey.app/t/would-a-homey-known-issues-bug-tracker-be-useful/159799 "2026-09-25T21:01:03Z")

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I recently had an issue with multiple IKEA Matter devices that stopped working after a Homey update. Support confirmed that this is a known issue and that it is currently under investigation. It made me wonder: would a …

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## [LG ThinQ app does not connect to my LG G6](https://community.homey.app/t/lg-thinq-app-does-not-connect-to-my-lg-g6/158909)

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**Author:** [@Rakas](https://community.homey.app/u/Rakas)\
**Replies:** 10\
**Last updated:** [September 25, 2026, 6:22pm UTC](https://community.homey.app/t/lg-thinq-app-does-not-connect-to-my-lg-g6/158909 "2026-09-25T18:22:31Z")

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Hey there. After doing everything I can think of, I hope to find some help here. I recently bought a Homey and an LG G6. I was able to connect everything to my Homey except for my LG G6. What I did: I managed to connec…

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## [AQARA M3 hub integration?](https://community.homey.app/t/aqara-m3-hub-integration/155240)

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**Author:** [@Latin105fm](https://community.homey.app/u/Latin105fm)\
**Replies:** 18\
**Last updated:** [September 25, 2026, 2:59pm UTC](https://community.homey.app/t/aqara-m3-hub-integration/155240 "2026-09-25T14:59:15Z")

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Hi all. Long story but I am going to factory reset my Homey Pro 2026 and start again but would it be easy to intervention my M3 HUB into HP and control devices and flows via Homey? I’m hoping this will give me better re…

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## [Help needed: Xiaomi Mi Smart LED Ceiling Light 350mm (yeelink.light.ceil34) custom Homey driver](https://community.homey.app/t/help-needed-xiaomi-mi-smart-led-ceiling-light-350mm-yeelink-light-ceil34-custom-homey-driver/159963)

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**Author:** [@Pablo1](https://community.homey.app/u/Pablo1)\
**Replies:** 2\
**Last updated:** [September 25, 2026, 8:22am UTC](https://community.homey.app/t/help-needed-xiaomi-mi-smart-led-ceiling-light-350mm-yeelink-light-ceil34-custom-homey-driver/159963 "2026-09-25T08:22:19Z")

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Hi everyone, I’m trying to integrate a Xiaomi Mi Smart LED Ceiling Light 350mm (yeelink.light.ceil34) into my self-hosted Homey Server. (Mi Smart Led Ceiling Light 450mm | Xiaomi Italia | Tutte le specifiche e caratteri…

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## [Speed control for exhaust fan](https://community.homey.app/t/speed-control-for-exhaust-fan/159978)

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**Author:** [@Tkb](https://community.homey.app/u/Tkb)\
**Replies:** 0\
**Last updated:** [September 24, 2026, 9:37pm UTC](https://community.homey.app/t/speed-control-for-exhaust-fan/159978 "2026-09-24T21:37:35Z")

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Hello, I would like to control a Systemair K 160 XL Sileo exhaust fan with Homey Pro. It has a 230 V single-phase AC motor rated at 0.45 A / 102 W at 50 Hz. Does anyone know of a Homey-compatible speed controller suita…

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## [Matter devices are unavailable](https://community.homey.app/t/matter-devices-are-unavailable/148583)

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**Author:** [@ulrikb](https://community.homey.app/u/ulrikb)\
**Replies:** 440\
**Last updated:** [September 24, 2026, 11:18am UTC](https://community.homey.app/t/matter-devices-are-unavailable/148583 "2026-09-24T11:18:36Z")

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Hi, I am starting to see many of my matter devices is offline/unavailable. Its both on the Nanoleaf and Ikea apps that it seems to go “offline” Do anyone have some idea where I should look to maybe see if its a HP23 i…

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## [Remodelling bathroom advice](https://community.homey.app/t/remodelling-bathroom-advice/157455)

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**Author:** [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\
**Replies:** 13\
**Last updated:** [September 24, 2026, 11:06am UTC](https://community.homey.app/t/remodelling-bathroom-advice/157455 "2026-09-24T11:06:29Z")

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We are remodelling our bathroom and I am looking for some advice on how we can make the best long lasting choices for our automated bathroom. We want electrical floor heating. I saw people recommend the HeatIt thermosta…

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## [Quarter Pricing](https://community.homey.app/t/quarter-pricing/159920)

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**Author:** [@J\_Wobbes](https://community.homey.app/u/J_Wobbes)\
**Replies:** 2\
**Last updated:** [September 23, 2026, 5:25pm UTC](https://community.homey.app/t/quarter-pricing/159920 "2026-09-23T17:25:11Z")

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Can I use Quarter Pricing in a Homey Flow? Which app provides this possibility? I looked in the apps: Energie, PBTH, Tibber, SlimLaden. Thanks, Jan

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## [Zigbee firmware update in Homey OS v13.5.0: What’s new or improved?](https://community.homey.app/t/zigbee-firmware-update-in-homey-os-v13-5-0-what-s-new-or-improved/159290)

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**Author:** [@SunBeech](https://community.homey.app/u/SunBeech)\
**Replies:** 56\
**Last updated:** [September 23, 2026, 2:35pm UTC](https://community.homey.app/t/zigbee-firmware-update-in-homey-os-v13-5-0-what-s-new-or-improved/159290 "2026-09-23T14:35:02Z")

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I noticed that after updating my Homey Pro 2026 to Homey OS v13.5.0, the Zigbee firmware has also been updated. From: To: The Homey OS change log does mention ‘updates various components to the latest version’ a…

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## [Pairing my spots (sun richer and inner)](https://community.homey.app/t/pairing-my-spots-sun-richer-and-inner/159890)

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**Author:** [@Jeremy\_Vos](https://community.homey.app/u/Jeremy_Vos)\
**Replies:** 12\
**Last updated:** [September 23, 2026, 9:58am UTC](https://community.homey.app/t/pairing-my-spots-sun-richer-and-inner/159890 "2026-09-23T09:58:08Z")

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Hi all, I have Sunricher and innr spots (Zigbee) that I need to pair. 11 spots have paired successfully, but the last 2 haven’t. Every time I try, it picks up one of the already-paired spots instead. I read online that…

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## [Dimmer / Switch Modules](https://community.homey.app/t/dimmer-switch-modules/138644)

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**Author:** [@EdH](https://community.homey.app/u/EdH)\
**Replies:** 2\
**Last updated:** [September 23, 2026, 8:10am UTC](https://community.homey.app/t/dimmer-switch-modules/138644 "2026-09-23T08:10:35Z")

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Hi all Can anyone please recommend a Homey compatible dimmer / switch module that they’ve used please? We use a lot of the Shelly devices but some of our customers want to retain traditional dimmer switches. I know tha…

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## [All Zigbee devices are marked "?" under "Last seen" in DevTools](https://community.homey.app/t/all-zigbee-devices-are-marked-under-last-seen-in-devtools/159819)

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**Author:** [@Paxman](https://community.homey.app/u/Paxman)\
**Replies:** 15\
**Last updated:** [September 22, 2026, 6:36pm UTC](https://community.homey.app/t/all-zigbee-devices-are-marked-under-last-seen-in-devtools/159819 "2026-09-22T18:36:43Z")

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Hi all! I’m doing some maintenance to my Zigbee network trying to clean it up a bit before adding some more devices. In DevTools there is a column named “Last seen” which would be really handy for the user when troubles…

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## [Homey Pro 2023 on firmware 13.5.0 cannot connect to TP-Link Archer AXE75 Smart Connect Wi-Fi](https://community.homey.app/t/homey-pro-2023-on-firmware-13-5-0-cannot-connect-to-tp-link-archer-axe75-smart-connect-wi-fi/159605)

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**Author:** [@Sven\_Tegelmo](https://community.homey.app/u/Sven_Tegelmo)\
**Replies:** 4\
**Last updated:** [September 22, 2026, 6:13pm UTC](https://community.homey.app/t/homey-pro-2023-on-firmware-13-5-0-cannot-connect-to-tp-link-archer-axe75-smart-connect-wi-fi/159605 "2026-09-22T18:13:53Z")

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My Homey Pro (Early 2023), running firmware 13.5.0, can no longer connect reliably to my main Wi-Fi network. Router: TP-Link Archer AXE75 v1.0 Main SSID: Malma Configuration: Smart Connect / combined dual-band network …

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## [Shelly Wall display X2i dual relay support](https://community.homey.app/t/shelly-wall-display-x2i-dual-relay-support/159043)

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**Author:** [@eddiebullman](https://community.homey.app/u/eddiebullman)\
**Replies:** 1\
**Last updated:** [September 22, 2026, 2:52pm UTC](https://community.homey.app/t/shelly-wall-display-x2i-dual-relay-support/159043 "2026-09-22T14:52:08Z")

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Has anyone managed to get the relays on the back of a shelly X2i to work with homey I know the normally come with a single relay module but I have got one of 2 relay modules for mine when it gets here.

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## [Google Cast app finds no devices; all 5 Cast devices went "unavailable", then vanished after a Homey restart (Homey Pro Early 2023)](https://community.homey.app/t/google-cast-app-finds-no-devices-all-5-cast-devices-went-unavailable-then-vanished-after-a-homey-restart-homey-pro-early-2023/159846)

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**Author:** [@Erik\_Richardson](https://community.homey.app/u/Erik_Richardson)\
**Replies:** 2\
**Last updated:** [September 22, 2026, 7:45am UTC](https://community.homey.app/t/google-cast-app-finds-no-devices-all-5-cast-devices-went-unavailable-then-vanished-after-a-homey-restart-homey-pro-early-2023/159846 "2026-09-22T07:45:12Z")

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Setup Homey Pro (Early 2023), firmware 13.5.0 Google Cast app \[version after reinstall, previously 6.1.5\], Google TTS app v2.1.0 Cast devices on my network: Chromecast Audio, Nest Audio, Google Home Mini, Lenovo Smart …

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## [Play random music from youtube](https://community.homey.app/t/play-random-music-from-youtube/159831)

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**Author:** [@Kai\_Dybvik](https://community.homey.app/u/Kai_Dybvik)\
**Replies:** 6\
**Last updated:** [September 21, 2026, 5:57pm UTC](https://community.homey.app/t/play-random-music-from-youtube/159831 "2026-09-21T17:57:29Z")

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hello guys. how can i play random music from youtube on my google nest hub in the bathroom when for example i have 4 selected music videos. tried with the any button but then the same song comes up repeatedly.

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## [TP-Link Kasa EP40A & EP25 won't connect](https://community.homey.app/t/tp-link-kasa-ep40a-ep25-wont-connect/98416)

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**Author:** [@Hayley\_H](https://community.homey.app/u/Hayley_H)\
**Replies:** 8\
**Last updated:** [September 21, 2026, 3:33pm UTC](https://community.homey.app/t/tp-link-kasa-ep40a-ep25-wont-connect/98416 "2026-09-21T15:33:47Z")

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So I’m brand new to Homey and have had success adding many of my existing home devices but for some reason the TP-Link Kasa app is just not having it. I log in with my Kasa account, I get a message from Homey saying I’m …

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## [What does Homey consider 'daytime'](https://community.homey.app/t/what-does-homey-consider-daytime/10605)

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**Author:** [@Twan\_Veugelers](https://community.homey.app/u/Twan_Veugelers)\
**Replies:** 11\
**Last updated:** [September 21, 2026, 1:16pm UTC](https://community.homey.app/t/what-does-homey-consider-daytime/10605 "2026-09-21T13:16:59Z")

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Hi. I have a flow build where lights go ON when the time is ‘daytime’ and light on my multisensor is \<15lux. Today I was up a little earlier then usual. And noticed the lights going ON automatically at 6:30ish while su…

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## [Matter devices keep falling off network after months of stability](https://community.homey.app/t/matter-devices-keep-falling-off-network-after-months-of-stability/153400)

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**Author:** [@Halfwalker](https://community.homey.app/u/Halfwalker)\
**Replies:** 41\
**Last updated:** [September 20, 2026, 5:24pm UTC](https://community.homey.app/t/matter-devices-keep-falling-off-network-after-months-of-stability/153400 "2026-09-20T17:24:53Z")

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Something happened a couple of weeks ago, and now Matter devices keep falling off the damn network. I have a Homey Pro 2026 (migrated from a 2023) that’s been running swimmingly good since I did the migration. But a co…

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## [Extremely Slow Advance Flow Interface](https://community.homey.app/t/extremely-slow-advance-flow-interface/154039)

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**Author:** [@Naresh\_Kodali](https://community.homey.app/u/Naresh_Kodali)\
**Replies:** 35\
**Last updated:** [September 20, 2026, 12:49pm UTC](https://community.homey.app/t/extremely-slow-advance-flow-interface/154039 "2026-09-20T12:49:26Z")

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Hello, iI am wondering if anyone have similar experience to me and what have you done to fix it. I have Homey Pro 23. The web interface for Advanced flows is extremely slow. I am not talking about flow execution. For th…

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## [Run iOS Shortcut](https://community.homey.app/t/run-ios-shortcut/102152)

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**Author:** [@Hamzty](https://community.homey.app/u/Hamzty)\
**Replies:** 12\
**Last updated:** [September 20, 2026, 9:32am UTC](https://community.homey.app/t/run-ios-shortcut/102152 "2026-09-20T09:32:09Z")

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Hi there, how to trigger an iOS Shortcut using homey? I want to set my alarm etc. when pressing a hue tap button.

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## [USB TOOL impossible to connect homey](https://community.homey.app/t/usb-tool-impossible-to-connect-homey/108685)

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**Author:** [@Rodolphe](https://community.homey.app/u/Rodolphe)\
**Replies:** 12\
**Last updated:** [September 20, 2026, 8:06am UTC](https://community.homey.app/t/usb-tool-impossible-to-connect-homey/108685 "2026-09-20T08:06:15Z")

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Hi everyone ! my homey has crashed yesterday, and it’s in the red breathing mode. I’m very knew to it, and I’m sure it’s nothing but i cant figure out😞. I try to connect with usb tool, but after entering the orange mo…

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## [Missing Image tag for Virtual IP Camera](https://community.homey.app/t/missing-image-tag-for-virtual-ip-camera/159764)

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**Author:** [@WesleyF](https://community.homey.app/u/WesleyF)\
**Replies:** 5\
**Last updated:** [September 20, 2026, 6:44am UTC](https://community.homey.app/t/missing-image-tag-for-virtual-ip-camera/159764 "2026-09-20T06:44:49Z")

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Hi everyone, I’ve successfully added a Virtual IP Camera to Homey Pro 2023, and it’s working perfectly. I can see live feed in the device view. However, when I try to create a Flow to send a push notification with a sna…

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## [Any Technical members? My Homey Pro Smoked up](https://community.homey.app/t/any-technical-members-my-homey-pro-smoked-up/159225)

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**Author:** [@AussieRob2001](https://community.homey.app/u/AussieRob2001)\
**Replies:** 3\
**Last updated:** [September 19, 2026, 6:41pm UTC](https://community.homey.app/t/any-technical-members-my-homey-pro-smoked-up/159225 "2026-09-19T18:41:46Z")

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Gday everyone from Sunny Sydney. I’m looking for help with repairing my older Homey Pro. I have an Earle 2018 model, version 4.2.0, which I purchased for a hefty sum (our exchange rate with the US is almost half). It w…

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