# Questions & Help

**URL:** https://community.homey.app/c/questions-help/8.md

[Latest](https://community.homey.app/latest.md) · [Categories](https://community.homey.app/categories.md) · [Tags](https://community.homey.app/tags.md)

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## [Deye Solar Systems (new official APP) - wrong counter](https://community.homey.app/t/deye-solar-systems-new-official-app-wrong-counter/160239)

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**Author:** [@Rrrr](https://community.homey.app/u/Rrrr)\
**Replies:** 1\
**Last updated:** [October 1, 2026, 10:53am UTC](https://community.homey.app/t/deye-solar-systems-new-official-app-wrong-counter/160239 "2026-10-01T10:53:47Z")

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Thanks for the Deye Solar Systems app. I found a systematic error in the energy (kWh) values, while the power (W) values are fine. Setup App version 1.4.7, data source “Device”, poll interval 90 s Inverter: Deye SUN-2…

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## [Homey SHS - Exit Code: null, Exit SignalL Sigkill](https://community.homey.app/t/homey-shs-exit-code-null-exit-signall-sigkill/160235)

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**Author:** [@Bulletcather](https://community.homey.app/u/Bulletcather)\
**Replies:** 9\
**Last updated:** [October 1, 2026, 10:36am UTC](https://community.homey.app/t/homey-shs-exit-code-null-exit-signall-sigkill/160235 "2026-10-01T10:36:49Z")

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For the past few days, I have been using Homey SHS for my entire Homey setup. Everything is working as expected, but almost every night, random apps crash with the following message: Exit Code: null, Exit Signal: SIGKIL…

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## [TT Lock G6 Matter Hub for Simpled Door Locks](https://community.homey.app/t/tt-lock-g6-matter-hub-for-simpled-door-locks/149656)

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**Author:** [@Darrell\_Etherington](https://community.homey.app/u/Darrell_Etherington)\
**Replies:** 23\
**Last updated:** [October 1, 2026, 10:21am UTC](https://community.homey.app/t/tt-lock-g6-matter-hub-for-simpled-door-locks/149656 "2026-10-01T10:21:26Z")

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Hi Is anyone using the G6 Matter Hub from TT Lock, I’m desperate to get this working properly to support some Simpled Locks. I had to change from Yale due to door change but having some challenges and TT Lock not being…

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## [Lutron Caseta](https://community.homey.app/t/lutron-caseta/134971)

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**Author:** [@William\_D](https://community.homey.app/u/William_D)\
**Replies:** 5\
**Last updated:** [October 1, 2026, 9:52am UTC](https://community.homey.app/t/lutron-caseta/134971 "2026-10-01T09:52:15Z")

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Imported my lutron shades. Instead of a percentage of 0-100 its 0-1000. Which in programming I can deal with, but if using voice controls and you say 50% it will barely move. This is because its going to 50 out of 100…

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## [Hue Motion Sensors dropping out](https://community.homey.app/t/hue-motion-sensors-dropping-out/160237)

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**Author:** [@Andrew\_Dickinson](https://community.homey.app/u/Andrew_Dickinson)\
**Replies:** 0\
**Last updated:** [October 1, 2026, 9:18am UTC](https://community.homey.app/t/hue-motion-sensors-dropping-out/160237 "2026-10-01T09:18:54Z")

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Hi, I have set up two seperate zones both with 2 Hue motion sensors. They are triggered when motion is detected and the lux is less than a value. It works fine but then will stop working sometimes starts again on its ow…

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## [Weiser home connect 620 not recognised](https://community.homey.app/t/weiser-home-connect-620-not-recognised/160227)

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**Author:** [@Rupin\_K](https://community.homey.app/u/Rupin_K)\
**Replies:** 1\
**Last updated:** [October 1, 2026, 4:07am UTC](https://community.homey.app/t/weiser-home-connect-620-not-recognised/160227 "2026-10-01T04:07:09Z")

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Hi! Could you please add the Canadian Weiser 620 Z-Wave IDs to the Kwikset 620 driver? Manufacturer: 144, Product Type: 2065, Product ID: 1704. It currently pairs as an unknown device."

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## [Zigbee not working after update](https://community.homey.app/t/zigbee-not-working-after-update/160221)

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**Author:** [@Rudi\_Hendrix](https://community.homey.app/u/Rudi_Hendrix)\
**Replies:** 6\
**Last updated:** [September 30, 2026, 8:58pm UTC](https://community.homey.app/t/zigbee-not-working-after-update/160221 "2026-09-30T20:58:29Z")

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I recently had an update (yesterday or today). Now Zigbee is not working: I have done two restarts of Homey, but no luck. I just pulled the plug. Let’s wait a few minutes. In the meantime I am wondering if someone ha…

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## [Zigbee network visualizer](https://community.homey.app/t/zigbee-network-visualizer/159739)

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**Author:** [@Arve\_Bjornerud](https://community.homey.app/u/Arve_Bjornerud)\
**Replies:** 80\
**Last updated:** [September 30, 2026, 7:25pm UTC](https://community.homey.app/t/zigbee-network-visualizer/159739 "2026-09-30T19:25:32Z")

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I’ve made an App to visualize the different Homey networks, Zigbee, Thread/Matter and Z-wave. This app is Testing on the App Store: This app was named Zigbee Network Visualizer before, but I´ve renamed it as it now su…

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## [Marstek](https://community.homey.app/t/marstek/160212)

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**Author:** [@Arievanloo](https://community.homey.app/u/Arievanloo)\
**Replies:** 1\
**Last updated:** [September 30, 2026, 7:23pm UTC](https://community.homey.app/t/marstek/160212 "2026-09-30T19:23:40Z")

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Anybody experience with Marstek Venus E batteries? Would love to automate charging an discharging, all I can find now is battery status and charge/discharge watts. Please help. I start to understand the flow creation, bu…

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## [Easee and dacia spring](https://community.homey.app/t/easee-and-dacia-spring/160165)

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**Author:** [@peter7](https://community.homey.app/u/peter7)\
**Replies:** 6\
**Last updated:** [September 30, 2026, 7:12pm UTC](https://community.homey.app/t/easee-and-dacia-spring/160165 "2026-09-30T19:12:21Z")

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Good morning. I have an Easee charging station and a Dacia Spring. I would like to control them together. I created a flow, but there are still errors in it that I can’t spot. Has anyone created a flow to link these two…

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## [Since Homey Pro 12.12.0 black screen on live camera's in dashboard](https://community.homey.app/t/since-homey-pro-12-12-0-black-screen-on-live-cameras-in-dashboard/151712)

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**Author:** [@JohnnyBravo](https://community.homey.app/u/JohnnyBravo)\
**Replies:** 36\
**Last updated:** [September 30, 2026, 5:16pm UTC](https://community.homey.app/t/since-homey-pro-12-12-0-black-screen-on-live-cameras-in-dashboard/151712 "2026-09-30T17:16:56Z")

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Hi all, Since the Homey Pro 12.12.0 update I have a black screen on the live camera’s in my dashboard on iOS in the Homey App. On both internal network and when I’m external. Only live audio in the Homey App for the cam…

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## [Eurotronic Spirit changes Comfort setting to 8 degrees](https://community.homey.app/t/eurotronic-spirit-changes-comfort-setting-to-8-degrees/160218)

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**Author:** [@Eric\_Breider](https://community.homey.app/u/Eric_Breider)\
**Replies:** 0\
**Last updated:** [September 30, 2026, 5:03pm UTC](https://community.homey.app/t/eurotronic-spirit-changes-comfort-setting-to-8-degrees/160218 "2026-09-30T17:03:37Z")

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Dear all. Not sure if there are still Eurotronic Spirit radiator thermostat users here but who knows! I have transferred my 6 Spirits from Homeseer (where they worked fine) to Homey and by and large they seem to work we…

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## [Alexa/Homey skill not discovering new Hue light – existing devices still work](https://community.homey.app/t/alexa-homey-skill-not-discovering-new-hue-light-existing-devices-still-work/158718)

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**Author:** [@hyeung](https://community.homey.app/u/hyeung)\
**Replies:** 17\
**Last updated:** [September 30, 2026, 2:40pm UTC](https://community.homey.app/t/alexa-homey-skill-not-discovering-new-hue-light-existing-devices-still-work/158718 "2026-09-30T14:40:56Z")

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Hi all, I’ve added a new Philips Hue colour bulb directly to my Homey Pro 2019 using the Philips Hue, without the bridge app (v2.1.0). The bulb appears in Homey as Dining 1 and works correctly through the Homey app, in…

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## [Keeping a normal wall switch with Zigbee spots](https://community.homey.app/t/keeping-a-normal-wall-switch-with-zigbee-spots/160078)

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**Author:** [@Jer\_Vos](https://community.homey.app/u/Jer_Vos)\
**Replies:** 9\
**Last updated:** [September 30, 2026, 1:21pm UTC](https://community.homey.app/t/keeping-a-normal-wall-switch-with-zigbee-spots/160078 "2026-09-30T13:21:25Z")

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Hi everyone, My setup: Living room: 1 wall switch controlling 13 recessed Zigbee spots (Sunricher + INNR) Kitchen: same, but split across 2 wall switches I know you’re not supposed to keep cutting power to Zigbee spo…

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## [Delta Dore Tydom app](https://community.homey.app/t/delta-dore-tydom-app/159930)

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**Author:** [@Rindert\_Ekhart](https://community.homey.app/u/Rindert_Ekhart)\
**Replies:** 5\
**Last updated:** [September 30, 2026, 1:06pm UTC](https://community.homey.app/t/delta-dore-tydom-app/159930 "2026-09-30T13:06:53Z")

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Hi , i bought a new Delta Dore Tydom gateway. I want to control our 9 thermostates smartly on dynamic electricity prices. The community developed app by Jo Goossens has an instructie in which i need a password that sho…

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## [Install app in my homeyaccount](https://community.homey.app/t/install-app-in-my-homeyaccount/160199)

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**Author:** [@Susanne](https://community.homey.app/u/Susanne)\
**Replies:** 19\
**Last updated:** [September 30, 2026, 1:02pm UTC](https://community.homey.app/t/install-app-in-my-homeyaccount/160199 "2026-09-30T13:02:00Z")

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I have only one Homey device, which is a Homey Pro (2026), and I purchased it yesterday. I currently have six devices connected and three apps installed. However, I am now unable to install any additional apps. When I …

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## [Mercedes flow](https://community.homey.app/t/mercedes-flow/160198)

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**Author:** [@Werner\_Beckers](https://community.homey.app/u/Werner_Beckers)\
**Replies:** 2\
**Last updated:** [September 30, 2026, 10:16am UTC](https://community.homey.app/t/mercedes-flow/160198 "2026-09-30T10:16:29Z")

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Hello, could someone perhaps help me set up a flow for charging my Mercedes EV? I created the following flow, but it doesn’t work. while the other flow does work Help Help

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## [Lost the 'Start' button for the Advanced Flow among all the cards](https://community.homey.app/t/lost-the-start-button-for-the-advanced-flow-among-all-the-cards/160099)

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**Author:** [@Rembo038](https://community.homey.app/u/Rembo038)\
**Replies:** 10\
**Last updated:** [September 30, 2026, 6:14am UTC](https://community.homey.app/t/lost-the-start-button-for-the-advanced-flow-among-all-the-cards/160099 "2026-09-30T06:14:42Z")

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I have a large Advanced Flow with a few hundred cards. However, while building it, the start button to test a part of the flow ended up somewhere underneath a card. Is there a way to find it easily? Moving all the car…

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## [Editing advanced flow almost impossible due to slow web interface](https://community.homey.app/t/editing-advanced-flow-almost-impossible-due-to-slow-web-interface/150540)

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**Author:** [@DaDa](https://community.homey.app/u/DaDa)\
**Replies:** 4\
**Last updated:** [September 29, 2026, 7:59pm UTC](https://community.homey.app/t/editing-advanced-flow-almost-impossible-due-to-slow-web-interface/150540 "2026-09-29T19:59:26Z")

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Running on Homey Pro '23, tried multiple PCs and browsers. Every change takes 30-45 seconds to process; the ‘page doesn’t respond’ pop-up comes up multiple times. When drawing a line between flow boxes, I have to keep th…

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## [New Setup](https://community.homey.app/t/new-setup/160153)

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**Author:** [@jaflybynight](https://community.homey.app/u/jaflybynight)\
**Replies:** 8\
**Last updated:** [September 29, 2026, 12:10pm UTC](https://community.homey.app/t/new-setup/160153 "2026-09-29T12:10:37Z")

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So I bought Homey took it to Jamaica and plugged it in, I have Yo-Link Stuff primarily because our concrete houses dont seem to like Zigbee or ZWave we have some success with Wifi but I think the jury is out the best suc…

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## [Zigbee devices becoming unresponsive after a period of inactivity](https://community.homey.app/t/zigbee-devices-becoming-unresponsive-after-a-period-of-inactivity/160161)

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**Author:** [@Cube-Penining](https://community.homey.app/u/Cube-Penining)\
**Replies:** 1\
**Last updated:** [September 29, 2026, 9:31am UTC](https://community.homey.app/t/zigbee-devices-becoming-unresponsive-after-a-period-of-inactivity/160161 "2026-09-29T09:31:43Z")

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Good morning, Could it be that I am experiencing the same issue? I have the impression that some Zigbee devices go into a kind of sleep mode after being idle for a while. I notice this with a Tuya Zigbee button. When …

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## [Webapp GUI changed (1.18.0)](https://community.homey.app/t/webapp-gui-changed-1-18-0/156535)

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**Author:** [@Torbjorn\_Johansen](https://community.homey.app/u/Torbjorn_Johansen)\
**Replies:** 97\
**Last updated:** [September 28, 2026, 4:10pm UTC](https://community.homey.app/t/webapp-gui-changed-1-18-0/156535 "2026-09-28T16:10:05Z")

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Can hardly see the status numbers on the tiles after the update. The bold light green number top right is now a tiny blue number bottom left. It does not work well in dark mode. Any way to configure this as a user?

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## [Homey - Android Auto / Apple Carplay](https://community.homey.app/t/homey-android-auto-apple-carplay/120898)

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**Author:** [@Stephane\_Modard](https://community.homey.app/u/Stephane_Modard)\
**Replies:** 10\
**Last updated:** [September 28, 2026, 4:06pm UTC](https://community.homey.app/t/homey-android-auto-apple-carplay/120898 "2026-09-28T16:06:21Z")

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Hi community. Would that sound reasonable to ask Homey Pro to be onboarded in Apple Carplay / Android Auto ? We may have some nice automations like Garage Door Opening / Alarm on/off / Lights on/off that could be made…

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## [Is this a known bug? Homey app - session expired? Suspicious start screen?](https://community.homey.app/t/is-this-a-known-bug-homey-app-session-expired-suspicious-start-screen/155060)

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**Author:** [@Dominik](https://community.homey.app/u/Dominik)\
**Replies:** 13\
**Last updated:** [September 28, 2026, 3:23pm UTC](https://community.homey.app/t/is-this-a-known-bug-homey-app-session-expired-suspicious-start-screen/155060 "2026-09-28T15:23:56Z")

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When I open the Homey app on my Android phone (Google Pixel), this message is usually the first thing I see. A colleague with the newer Homey has the same issue. Reinstalling the Homey app didn’t help. The only thin…

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## [Cant see the logic in the Homey pricing](https://community.homey.app/t/cant-see-the-logic-in-the-homey-pricing/160001)

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**Author:** [@Chris\_Morris](https://community.homey.app/u/Chris_Morris)\
**Replies:** 29\
**Last updated:** [September 28, 2026, 3:08pm UTC](https://community.homey.app/t/cant-see-the-logic-in-the-homey-pricing/160001 "2026-09-28T15:08:12Z")

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Is it worth buying the Homey pro or mini when you can get the cloud service for around 10 years on the same price including a bridge? & i assume the cloud will also include any updates & new features. Anyone using the cl…

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## [Multiple tags with the same name](https://community.homey.app/t/multiple-tags-with-the-same-name/160080)

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**Author:** [@Jones](https://community.homey.app/u/Jones)\
**Replies:** 4\
**Last updated:** [September 28, 2026, 8:21am UTC](https://community.homey.app/t/multiple-tags-with-the-same-name/160080 "2026-09-28T08:21:56Z")

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Hi! I’m trying to do my most advanced flow yet. Parsing JSON and whatever and after a while a noticed I’ve got three tags whiched are all named Resultat (result, in english). I can’t rename them since Homey decided that…

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## [Louvolite Bluetooth Blinds control](https://community.homey.app/t/louvolite-bluetooth-blinds-control/135612)

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**Author:** [@Peroni1000](https://community.homey.app/u/Peroni1000)\
**Replies:** 1\
**Last updated:** [September 27, 2026, 4:42pm UTC](https://community.homey.app/t/louvolite-bluetooth-blinds-control/135612 "2026-09-27T16:42:39Z")

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Next week I will have my Louvolite motorised blinds fitted. I thought that they would be operated using the legacy RF433Mhz system, but apparently it is the new Louvolite R21 series that now uses Bluetooth. The Louvoli…

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## [Louvolite R2110-DC compatibility with Homey / Sunway app or other app options?](https://community.homey.app/t/louvolite-r2110-dc-compatibility-with-homey-sunway-app-or-other-app-options/160071)

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**Author:** [@hyeung](https://community.homey.app/u/hyeung)\
**Replies:** 0\
**Last updated:** [September 27, 2026, 1:52pm UTC](https://community.homey.app/t/louvolite-r2110-dc-compatibility-with-homey-sunway-app-or-other-app-options/160071 "2026-09-27T13:52:21Z")

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Hi all, I’m considering buying some new Louvolite One Touch motorised roller blinds and wanted to confirm compatibility with Homey before ordering. The supplier states that its current Louvolite motors are the 1100 Ser…

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## [Limit grid import power to 35amps flow](https://community.homey.app/t/limit-grid-import-power-to-35amps-flow/160013)

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**Author:** [@Joel\_Tuck](https://community.homey.app/u/Joel_Tuck)\
**Replies:** 4\
**Last updated:** [September 27, 2026, 11:41am UTC](https://community.homey.app/t/limit-grid-import-power-to-35amps-flow/160013 "2026-09-27T11:41:26Z")

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I’m looking for advice on creating a flow in Homey that triggers based only on the grid power imported, specifically to ensure I stay under my 35A main fuse limit. Currently, the ‘Power becomes greater than’ trigger incl…

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## [Homey and Marstek batteries](https://community.homey.app/t/homey-and-marstek-batteries/160062)

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**Author:** [@Arievanloo](https://community.homey.app/u/Arievanloo)\
**Replies:** 1\
**Last updated:** [September 27, 2026, 10:59am UTC](https://community.homey.app/t/homey-and-marstek-batteries/160062 "2026-09-27T10:59:16Z")

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I purchase Homey Pro Mini, intending to bypass the AI, which comes with Marstek. I have trie to make a simple flow, but I cannot come any further than: IF… AND… I do not get the THEN option. Can anybody please advise? …

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